Route Manchester Airport Commuter - Feedback Thread

Discussion in 'Player Feedback' started by DTG Jamie, Jul 1, 2025.

  1. dal#7945

    dal#7945 Well-Known Member

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    Hell yeah had 9min wait at Stockport very generous with timings.
     
  2. Trainzrule

    Trainzrule Member

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    Could it be that the TSW5 track shadows were forgotten in the release build? I can still very distinctly see the shadows disappearing a few meters in front of my train.
     
  3. AndersonGamingUK

    AndersonGamingUK New Member

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    i love the timings i think there great :)
     
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  4. maccagee#4924

    maccagee#4924 Well-Known Member

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    I hate collectibles, but I have had long waits in places and going off to find them was the sensible way to pass time.

    "No, I do not want to give up this service!" :D
     
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  5. aroused by trains

    aroused by trains Member

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    I'm not 100% sure but it's feeling to me as though speed limits are changing when the nose of the train passes the sign, at least in many places.

    I'm aware that technically speaking the sign doesn't have to be where the speed limit changes, but in practice it almost always is...
     
  6. aroused by trains

    aroused by trains Member

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    While being a terrible person I enjoyed gawping at the ATS drama, I'm not going to hold this against them so long as it's fixed. It needs the right conditions to come about in beta test; I see it's been reported by someone else in the other thread but doesn't mean it's especially common...

    The real measure is going to be how quickly (if at all) the problems are fixed and given their reputation in TSC I see no reason to assume they won't be.

    Fundamentally, the route is great even if shorter than I'd hope.
     
  7. stujoy

    stujoy Well-Known Member

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    I’m not too interested in the drama but I am astonished this can happen and get through to release. Nobody needs to actually hit another train for the erroneous track spacing to be spotted, it would stand out just passing it. I spotted it just from a picture that was posted here when someone asked to see the junction. I didn’t know the junction previously. It’s a parallel crossover and it stands out a lot when the tracks aren’t parallel.

    Anyway, it did make it to release so the question now is will it be fixed? I don’t know. I think ATS are doing so many things right so let’s hope fixing the bigger issues like this is another thing they aim to get right. I’m guessing it will be a right pain having to realign the tracks after all the scenery has been done but it does need doing, we can’t rely on fortunate timing to not get struck by another train.
     
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  8. andyward1971

    andyward1971 Active Member

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    I'm sure I heard that on a roadmap stream where it is difficult to adjust the track because it's the first thing laid. Will be interesting to see how it's fixed
     
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  9. aroused by trains

    aroused by trains Member

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    Being in software development (albeit nothing to do with train sims) I can fully understand it being missed or alternatively given a low priority so long as collisions are rare enough that they never occurred during testing. I see in the other thread someone else had one but it needs the conditions of passing train to be right. Stuff like "not looking right" is completely different cause it's never gonna look right.

    The reality is whenever you are a launch customer of any consumer game grade software you are effectively a tester. That's just how it is. This is a bit of a nightmare bug for a developer because it's very high impact, no reasonable work around exists, but it's low probability to discover it.

    Something so egregious even if low probability absolutely must get fixed though otherwise ATS won't have any credibility. But one imagines it's a pretty easy one to sort and they have a track record of credibility so I'm not going to criticise them yet. If it's still there in a couple of months time then I totally will!

    I'm actually more irritated about the single flashing yellow to red stuff. That is a less egregious failure but since it is so much more obvious it really should have been picked up. But again, it may be that there's only one example of this (I haven't fully explored the route but it certainly happens heading from the south up towards the Manchester branch) and there were more, they were all supposed to be fixed but this one wasn't.
     
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  10. Scott295

    Scott295 Well-Known Member

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    Derailment when passing another Pendolino on an intersection. Could it be that there is insufficient clearance between the tracks?

     
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  11. Crosstie

    Crosstie Well-Known Member

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    I'm not. Lots of stuff gets all the way through beta testing then QA and is then immediately spotted by day one purchasers. Just read this thread and other feedback discussions.

    Sometimes the bugs are just annoying and you buy anyway and have faith that they will be patched.

    But this track laying error is just freaking scary. Driving a 390 or some other fast train and being sideswiped by another express at a combined 200 mph is not something I recall ever happening in TSW before. And you never can tell when it might happen.

    I know it's just simulation but I think I'll avoid this route until that, at least, is fixed.
     
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  12. OldVern

    OldVern Well-Known Member

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    We know from the missing track section at Redhill on BML that it is pretty much impossible, without potentially ripping up the whole track, signalling and timetable database, to make substantial track alterations once laid down. So I have a nasty feeling this issue could be a permanent feature of the route. Whether another solution by restricting signal aspects, as you would do say on interlaced track, is possible remains to be seen.
     
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  13. dal#7945

    dal#7945 Well-Known Member

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    Shouldn't that not have been flagged during testing because in my eyes thats quite serious failure. I know its only a game but hitting hst at speed is not good. The question should be did they even test it and if so and this happened why was it not correct ASAP. Along with the other few bugs.
     
  14. OldVern

    OldVern Well-Known Member

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    We can only speculate and as always quite possible things were pointed out in testing but it was deemed ripping out substantial sections of track to realign it properly belonged in the too difficult basket!
     
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  15. SteveOfTheStow

    SteveOfTheStow Active Member

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    If it’s just a slight slew that’s needed, and that’s what it appears to me to need, it might be easily fixable in-place.

    Testing isn’t a one-and-done process - elements of the game (or any system) are often being updated all the time during development whilst testing takes place, in response to bugs, and a common problem is that fixing one bug can cause another, creating a moving target. That being said, this one shouldn’t have slipped through as it appears easy to reproduce and is significant, and, being related to track-laying, has more than likely been in there for a long time (but we don’t know for sure).
     
  16. Texasrangers UK

    Texasrangers UK Member

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    Could you imagine the uproar if Rivet had made this route :|
     
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  17. dal#7945

    dal#7945 Well-Known Member

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    I suppose people are a bit more understanding seeing as this is there 1st route maybe.
     
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  18. addry#6825

    addry#6825 Well-Known Member

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    Had a go of this yesterday at a mates. It actually looks good on a lot of the route, which I was really surprised about.

    However there’s things that need fixing most of which has been mentioned. But two things really jumped out at me.

    1. there’s bridges with missing textures. On one route via Stockport there were a few grey bridges which I thought was weird and then as I passed realised there was no texture.

    2. where there is texture like at Stockport, the brickwork and general look is just to clean and bright. Same at Piccadilly. This is Manchester it’s a bit grimy!

    Otherwise the stations where nicely modelled.
     
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  19. Princess Entrapta

    Princess Entrapta Well-Known Member

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    The wall still comes inside the cab at NY Penn, on a TSW3 route. My guess is "It won't be".
     
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  20. Princess Entrapta

    Princess Entrapta Well-Known Member

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    Frankly I am surprised there's no conspiracy theory yet that Rivet have rebranded under a new name.
     
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  21. Pipe

    Pipe Well-Known Member

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    Not meant as sarcasm!
    Thanks to all the beta testers of this board for keeping my money in the wallet. I really had an eye on this route. But I'll wait for a serious patch, if that ever happened.
     
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  22. Princess Entrapta

    Princess Entrapta Well-Known Member

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    It was one I absolutely had at the top of my wishlist as I have a lot of nice memories of taking it to visit my ex, years ago. But everything I have seen has convinced me to hold off until someone takes another crack at it from scratch.
     
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  23. dal#7945

    dal#7945 Well-Known Member

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    What with this being there first route into tsw you would think they would want to correct there mistakes. To give a good impression for the future.
     
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  24. Nick Y

    Nick Y Well-Known Member

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    This should only apply with speed reductions and not increases, The speed increases only apply once the entire train has passed the board.
    If the new speed increases are applying as soon as the nose is passing the board then something is very wrong.
     
  25. deano954

    deano954 Member

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    The volume of the AWS inside the Class 323 needs turning up on playstation 5.
     
  26. devadatta357

    devadatta357 Active Member

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    Hello, friends, I'm planning to purchase this route. Which DLCs do I need to activate to get all the layers? I've noticed that this route has a lot of services that overlap with other routes. The necessary DLCs are not yet listed on TSW Tracker.
     
  27. dal#7945

    dal#7945 Well-Known Member

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    You need as follows
    Midland mainline line
    Cardiff city network
    Edinburgh Glasgow sprinter timetable
    West coast main line south
    West coast main line north

    Hope that helps
     
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  28. devadatta357

    devadatta357 Active Member

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    Yes, of course, this is useful information! Thank you for your quick response.
    Can anyone tell me how long it takes to travel on the 390 Pendolino? I prefer routes that are not too long, around 30-50 minutes. Would it be around ~20 minutes here?
     
  29. dal#7945

    dal#7945 Well-Known Member

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    Pendolino are between 9 - 12 mins
     
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  30. davcpas#4902

    davcpas#4902 Member

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    This is the same on PC the OHLE pilots are on the floor at the eastern end of the Ardwick roads. Noticed this on 5S30 - Class 350/1 service.
     
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  31. fakenham

    fakenham Well-Known Member

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    Yes, a tad annoying for an otherwise superb effort, really hoping they fix the small number of signalling issues detailed above in this thread. The track spacing is an urgent one really, but it could be a right pain to sort out as alluded above...I don't think it's a 2 minute job like doing similar jobs in TSC. Hopefully we can get a bit of input from ATS on this site from time to time, maybe?
     
  32. DJsnapattack

    DJsnapattack Well-Known Member

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    Correct. It's not possible to just "move the track" you have to remove a section and relay it, which then potentially breaks a number of track rules and even the signalling. It's a huge job, to correct such a contained bug. I doubt that it will be fixed.
     
  33. OldVern

    OldVern Well-Known Member

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    Thought so. Without knowing the other UE/TSW processes in detail that just leaves some sort of signal interlocking to try and remove the hazard, i.e. some sort of link that holds the last signal before the affected section at danger, if a train in the opposite direction is signalled through.

    I’m always careful not to criticise testers and in the case of ATS unknown whether their QA was all done in house or whether it also had to go through the DTG in houses scrutiny. But I find it hard to believe that during testing no one encountered the side swipe collision or reported that the tracks looked too close together. Maybe they did and the concerns were brushed aside. It’s not just the player train that could be affected by this, a collision between two AI services could effectively end the run, as happened with SoS and the rogue SPAD’s.
     
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  34. martschuffing

    martschuffing Well-Known Member

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    Its Manchester dude it always rains!
     
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  35. Strat-tastic

    Strat-tastic Well-Known Member

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    I get that it's not right to be in a sim and it ought to be sorted, but part of me quite likes the element of jeopardy it introduces.
     
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  36. martschuffing

    martschuffing Well-Known Member

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    And the audio?
     
  37. Princess Entrapta

    Princess Entrapta Well-Known Member

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    There's the thing, an issue like this should not have made it to the testing phase. It's so fundamental to laying down the basics the route is built upon, that a pass to confirm everything is in compliance with the loading gauge should be completed prior to beginning to work on everything else dependent upon it.
     
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  38. DJsnapattack

    DJsnapattack Well-Known Member

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    The route went to QC with DTG in February. It's taken 4 months for ATS to correct sufficient bugs for it to pass a more recent DTG QC and thus be released.
     
  39. dal#7945

    dal#7945 Well-Known Member

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    Your missing the point i dont mind doing them kind of jobs I merely trying to point out. Be careful on your stopping distances because I got a spad 10 yards before I even got the red signal
     
  40. chrism#4685

    chrism#4685 Well-Known Member

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    Just had a collision between a 323 (I was driving service 2H42) and either a 150 or 153 in the opposite track and I got derailed. This was just outside levenshulme.
     
    Last edited: Jul 4, 2025 at 1:56 PM
  41. Shaun123

    Shaun123 Well-Known Member

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    Looks like we’ve had the first patch already.

    Heaton Chapel is sorted!

    Well done, DTG/ATS!
    upload_2025-7-4_14-18-1.jpeg
     
  42. Alan Thomson

    Alan Thomson Active Member

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    Manchester Airport Commuter – Update & Thank You!

    Hi everyone,

    We’re absolutely overwhelmed by the amazing feedback following the release of Manchester Airport Commuter. It’s been fantastic to hear how much you’re enjoying the drives, timetables, and the overall experience. Your support means the world to us.

    Now, let’s talk about what happened at launch…

    What Went Wrong?

    Unfortunately, the launch didn’t go as planned. A patch released the week before launch introduced a change in the core that conflicted with how we had deep-copied an asset. This had to be fixed urgently before release.

    DTG did an incredible job getting the fix in on time—but due to a mix-up, the wrong version of the route was released across all platforms. This older build contained bugs that had already been fixed during QA.

    We’re aware that:
    Xbox users were the most affected
    Steam users had the smoothest experience

    ATS and DTG have been working hard to resolve this, and we’re now happy to say that the correct build is finally live—the one you should have received on day one.

    What This Means for You

    You now have the correct version of the route available to download.
    This version includes all the fixes that were meant to be there at launch.

    What This Doesn’t Mean

    Any new bugs discovered post-release (that we weren’t previously aware of) are still being worked on. We appreciate your patience as we continue to improve the experience.

    Achievements Issue

    We’ve been made aware that achievements are not showing across all platforms.
    These achievements were created and should be present, but for reasons currently unknown, they are not appearing in the release build.
    We are working closely with DTG to investigate and resolve this issue as quickly as possible.

    Fixes in the Latest Build (Now Live)
    Note: This list isn’t exhaustive—some additional bugs may also have been resolved.

    ✅ Aligned the builds across all platforms to the most up-to-date version
    ✅ Fixed a number of terrain-related issues around Manchester Piccadilly, Stockport, and Heaton Chapel
    ✅ Fixed various issues relating to the Sunday timetable
    ✅ Fixed several material issues with the station building at Burnage
    ✅ Fixed footstep audio on concreted area at Burnage
    ✅ Fixed an issue with the lamp material at Manchester Piccadilly
    ✅ Added speakers to lamp posts at Manchester Piccadilly
    ✅ Fixed CCTV and PIS systems at Manchester Piccadilly
    ✅ Fixed an issue with missing OHLE at Manchester Airport (Xbox)
    ✅ Fixed missing textures at Stockport Viaduct (Xbox)
    ✅ Fixed the ballast mound at Heaton Chapel
    ✅ Fixed passenger deboarding issues at Stockport
    ✅ Fixed an issue with Class 350 pantographs to now default to raised
    ✅ Fixed an issue with intermittent crashing and performance issues on console
    ✅ Added various lighting improvements
    ✅ Added TSW5 track shadow implementation

    We Need Your Feedback

    We’re actively monitoring feedback across forums and Facebook groups. But for bug reports, please use the official DTG feedback thread here:
    https://forums.dovetailgames.com/th...ter-feedback-thread.92319/page-2#post-1015204

    Please also use the DTG support system available here:
    https://support.dovetailgames.com/en/support/home

    A Big Thank You to the Team Behind the Route

    We want to give a huge shoutout to the talented individuals who brought Manchester Airport Commuter to life:

    Hayden Yates – Project lead, weekday timetable, and all-round TSW guru
    Kieran Wright – Sunday timetable, environment artist, and Class 323 improvements
    Danny Shepherd – Track, signalling, and OHLE
    Nicholas Wiszniewski – Environment and asset artist
    Jake Fuller – Environment and asset artist
    Dom Cazaux – Environment artist
    Adam Haigh – Scenarios
    Skyhook Games – Environment and all-round helpful hand holding

    Final Thoughts

    We sincerely apologise for any issues you’ve experienced and are working closely with the brilliant team at DTG to ensure this doesn’t happen again.

    Please keep the feedback, videos, and screenshots coming—we love seeing them!

    Cheers,
    The ATS team
     
  43. Ben_Broomfield

    Ben_Broomfield Well-Known Member

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    Having a blast with the route, even if it is shorter than id like it to be!

    Great timetables and route overall - no real complaints (other than what people have already mentioned).

    I feel however there is a no Approach Control and/or Approach Release implemented on some signals, at some major junctions; where i feel there should be (not a route i know well so probably completely wrong!). This is around Slade Lane Junction and at Heald Green (North & South) Junctions.

    The ballast shoulder is a brilliant implementation and adds variety, however i feel it is a bit over-used in some areas.

    The dreaded 'Close Doors on Red' was apparent on a few services ive played, hope to see that ironed out!

    Signalling bug whilst playing with the Class 87 (1Z90 MAN-EUS); signal MP 390 displaying green whilst signal MP 374 at danger (see attached image)
     

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  44. Trainzrule

    Trainzrule Member

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    Had a similar signalling bug, I believe on the Styal Line Surfeit scenario, where there was a flashing single yellow followed directly by a red coming up to the junction towards Manchester Airport. Also not sure if there should have even been a flashing yellow at all seeing as you continue down the Styal line without stopping at the airport in that scenario.
     
  45. frank351981

    frank351981 Active Member

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    rergarding the matter of that interjunction with too close tracks. I am afraid too that this will stay as it is forever. The only thing they perhaps will/can do: change a little the time of the KI, so it would be become more less likely it would happen a derail of two trains (when the player is on time). Or add additional signals to secure this area.
    That something becomes overseen in production or in tests - okay, I accept. But the paths of the trains are leading over that section. And as I have seen this in the preview stream I instantly have thought: "these tracks are too close, are they?"
    But another question: that section is on the Glossop not existing or?
     
    Last edited: Jul 4, 2025 at 3:09 PM
  46. Alan Thomson

    Alan Thomson Active Member

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    We are looking into a fix for this asap
    We are very hopeful we can fix it
    This issue cropped up after adjusting some track that was close by towards the release date and the error has then become apparent
    Knock on effects from fixing other bugs are a pain the proverbial but we are on it dont worry
     
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  47. Dion Flannery

    Dion Flannery Active Member

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    IMG_1219.jpeg Xbox series X

    Just picked up this route now as I have been looking forward to it. First thing I can say is so far the attention to detail is very great, impressed!

    however, I am suffering with severe performance issues coming out of Piccadilly. currently doing the 2A93 to the airport I believe and as I was leaving, had severe stutters, frame rate drops, and textures going blurry as I got just passed ardwick.

    Is anyone else suffering with performance issues on the series X or just me?

    I’m still looking forward to the route, I know it has great potential!
     
    Last edited: Jul 4, 2025 at 4:01 PM
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  48. Alan Thomson

    Alan Thomson Active Member

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    Hi mate the patches have been live a little while are you sure your in the latest version please
     
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  49. devadatta357

    devadatta357 Active Member

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    5A02 does not work. After preparing the train, I waited for about 5 minutes, the traffic light did not switch to permissive mode.
     
  50. peterjhedges

    peterjhedges New Member

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    Playing in PS5
    The audio for AWS and DSD on the 323 are extremely faint and can only just about make them out at times .
    For the moment for me the 323 with safety systems on is unplayable, not being able to hear the warning sounds and train therefore stopping
     

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