PC Epic Games Losing Most Dlc [update: Not Anymore]

Where's the connection? The BR101 Expert scenario pack for Kassel Würzburg is no longer available on the Epic platform. Coincidence? I don't think so.

 

For those who don't have the FAQ on hand:
At least further content isn't being removed, but this isn't a win in any category other than ever so slight better communication of "hey, these are coming, but they wont be on launch"

 

Many of these additions are 3rd party routes which arguably should have been in the original cut as sd if the best routes in TSW

 

I guess they are willing to have low priority on Epic for some reason, and decided to not bother to set up them all at launch.

 

Since this appears to be a legal and not technical limitation, I wonder if this is an interesting clue as to what is going on. Maybe Epic need a release for every add on or something and someone is playing hardball?

 

Goodness me, now not only Epic doesn't get the full list, now even that curated list gets stuff cut at launch. This is literally beating a dead horse. What next? TSW 7 Epic Games gets no DLC transferred at all? This is outrageous! But also, not surprising at this point. I've said what I wanted to say, and well, there's not much else to do at this point on my behalf, honestly, after all I've tried to do.

 

It's frightening that there still is no official DTG answer that says that they're working on it and will provide some solution.
only the 'if at all'...

DTG Matt DTG-Chris sorry for the ping

 

I don't think you'll hear anything until/if there is a solution because of how reliant DTG are on Epic. The former is never gonna slag the latter off (might literally not be able to cause of UE licence, I've no clue but if I were an evil corporate lawyer I'd totally be putting non disparagement clauses in it). The thing is sooooooo murky. That's why I am genuine in my suggestion to go out with DTG lads, get them smashed, and find out what has actually gone on.

I would encourage continuing to make noise about it in the meantime though. Then DTG can point at the noise to Epic and say "cut your shenangians fellows! look at how the peons grumble!".

I am 99% sure it's not a technical problem though (and I won't change my mind even if they come out afterwards and claim it was, unless they at least describe the nature of said problem; they've never said themselves it is a technical issue anyway, someone here just assumed it and it grew legs).

 

I don't care who slags of who (learned a new word there). The message from DTG should be "we're working on a solution'
That message is not there at this moment. (if at all).

Without this message (already missing the 101), epic stops for me.

 

And if that is finding a solution against a 3rd party Epic who doesn't want to change, other options should be made available.

 

It's going to be interesting if the content that isn't moving on epic games if that content will be left behind in bug fixing, Remasters (ifvit happens) and new dlc (loco and Gameplay packs) hopefully it won't

 

Yep, that is the way to do it. New DLC pack every year that is a better deal than buying separate DLCs, and put the main game on sale to bring it up on the charts.

While that's the right way to do it, chances Dovetail will change strategies now are slim to none.

As I said in a previous post, if I can't collect DLC for this game with the assumption it will continue to work on future versions, my purchases will be severely limited. Seeing that the licenses for some thing expired is concerning. The EGS situation - I hate the EGS and don't feel very sorry for users of it, but that is concerning as well.

 

Either the 'don't' wasn't meant to be there, or you're one heartless so-and-so!

 

See, that's just victim blaming. Yes, some of us were understandably wary of it and the people behind it, but many just saw a valid alternative to the likes of Steam. The surge of giveaways were obviously a mechanism for building investment and a customer base willing to perhaps spend money eventually, but that's how you compete in an already heavily monopolised market. For most people who don't follow all the news surrounding the backdrop to the fairly public legal battles and the like, they have no reason not to take Epic's sincerity on things at face value. If they lose out as a consequence of doing so, it's not their fault. The blame lies with the people who took that stuff away.

 

Maybe you don't know much about the history of Epic Games Store vs. Steam. Epic games leveraged their huge profits from Fortnite to basically force a number of games to be Epic exclusives for a year. I don't want to use Epic. I like Steam. Epic doesn't have reviews or discussions, at least last I checked. Epic screwed me over trying to establish itself. And they are rich.

I totally disagree with Epic in their position against propriety stores. They are just greedy billionaires. They aren't fighting for anyone but themselves. They don't want to pay their share to the dominant stores. These "monopoly" stores actually serve everyone best, Apple's App Store, Steam, whatever. If someone wants to compete with them that's fine (except on locked hardware which I also think is fine although there are some good arguments against it), but using dirty tactics that screw over consumers isn't going to win any sympathy from me.

As someone who has sold apps on such stores, I always appreciated the opportunity to use an established platform. Epic is just plain greedy. They are already the dominant game engine and have one of the by far most profitable (and easy to develop) games.

Maybe "I don't feel very sorry for users" is the wrong way to put it. I have a hard time generating a lot of sympathy for people who have participated in this Epic Game Store thing, but I would certainly feel angry if it were me who were losing DLC content.

 

Yes, but that's no reason to not feel at least some sympathy for any users they screwed over along the way. Customers who simply didn't have the kinds of broader awareness of the bigger picture that you and I do, and who as a result bought into it where we held off. Not everybody has enough time to remain constantly up to date on everything surrounding all of their hobbies.

 

So the latter of my options, then. Nice.

 

So I'm sure you wouldn't feel bad if steam pulled the plug either, or maybe xbox or playstation.

Take whatever issue with the platform you will, its been well established many epic users (including myself) got into TSW with the weekly free games that epic offers, most aren't of interest, occasionally you get a known game like GTA, sometimes there's a game that gains your interest, like TSW2, sometimes one of those games interests you enough to buy DLCs for the game, and the collection grows from there. The platform you play on should not determine what kind treatment you get, hardware allowing

 

Exactly, I've certainly no clue what Epic is supposed to have done that was obviously wrong (and still don't tbh since The Real Casey Jones has basically just assumed we all do). Somehow screwed him over is all I've gathered.

 

That's how I discovered TSW. Only played it a little, but liked what I saw, then got TSW3 late on in its cycle in a Steam sale, mistakenly thinking my TSW2 routes in Epic would transfer over. So I rebought my TSW2 stuff on Steam eventually in sales.

But for that TSW3 mistake, I might be on Epic rather than Steam.

 

Hello Princess Entrapta

I can't send you a private message here in the forum.
Please send me a private message so I can explain why.

 

The free TSW2 on Epic Games in July of 2021 is how I got into it too. I waited a long time before popping on any DLC because I wasn't sure if it would be better to build my collection on Epic Games or Steam. When the christmas time sale came and the deals were the same on both stores I figured I would save the 6 bucks of buying TSW2 on Steam and started buying DLC on Epic. Four years and 45 add-ons later I seem to have come to a dead end with TSW if nothing changes.

DW

 

If I upload the files for the "Ruhr Sieg Nord" and "Rhein-Ruhr Osten" routes to the game, will they not work? I need to complete 100% of the routes before I upgrade to TSW6.

 

i use epic can i download or buy CN Oakville sub for tsw6 or will to not be on the page anymore.

 

What a slap right into the face of all paying customers on epic. Its time dtg release tsw steam only for pc players.

Never trusted this third class shabby shop platform. What a joke. My last interaction with it was the uninstall button 7 years ago.

 

You can only buy and download what's in the table someone posted further up the page

 

Epic Games? More like Epic fail (I seriously am trying to feel better, but this is still bothering me very much so, and I won't feel completely happy until they fully resolve this.)

 

There were a couple of responses on this topic by some DTG people on Discord two days ago.




DW

 

We'll keep our wallets closed, which is also 'final'.

 

Thanks for finding these, these messages are a bit more hopeful than the others i've seen and posted a few days ago. I will still however state that there has not been an official update here, or any announcement on the forums or discords that I can find that states these, its quite annoying that people need to basically be stalking general discussion channels to find hese updates, even if they do just reword the same message of "we are supposedly working on it, dont expect anything anytime soon".

Agreed, will be very hard to put in money on epic again for TSW regardless of if they fix this issue or not, because it may just happen again down the road.

 

All of you who no longer trust Epic and would rather have your collections on Steam are welcome to contact me via private message.
Because there is a solution.

 

Just be aware that mods can see private messages if they choose to.

 

Hi, I sent you a conversation PM. Feel free to check it whenever you have time available.

 

The facts we have are:

Epic didn't make this happen.
DTG chose to take this action.

 

I feel the same. But how are these facts? Based on what information?
This is no front. It's really just couriosity.

 

How on earth is dtg letting this happen to their loyal customers? Every TSW player who built up a "buy all or buy most" dlc collection is scrwd.

Its DTGs responsibility to offer a free dlc transfer to steam for all epic players and finally dump this shoddy worthless "epic fail store" into the abyss by not publishing anything on there.

Im on steam, but i never liked epic and thats why exactly.

My recommendation to epic users: Yes it hurts, but use the heavy sales time and bundle discounts on steam to leave behind this huge incompetence of "fairfully selected list of most played content" and get the f out there.

Never ever had an issue with steam. During the sale time the collections becomes very big again for a very good amount of bucks.

 

My understanding is it was an Epic store limitation/choice on their part.
Where is the evidence DTG have chosen to do this to Epic customers?

 

Although i agree on the thing that Epic Store/Epic Games as a whole is a big pile of doudou (if you catch my meaning), the thing is that there's not a definitive answer from both parties on: Why it's happening in the first place.
I personally am not in favor of any party. I blame both because, It could be that DTG maybe they didn't see/missed the little writing on Epic's Store TOS & limitations, Or Epic changed something in the store and didn't alert Developers.
And we are still left on the: We are sorry, but X DLCs will not be available on launch, etc., etc.....
And let's say we move to Steam, there's still (approx)1000 of Euros/Dollars worth of DLC we need to rebuy.

 

There's a lot of speculation for both parties (With no evidence) BUT Back on Page 6, I wrote what the Epic sent me after reaching their support (Probably AI-written support message). Here's a refresher of what they said:

"There is not an 8-Bit limit for DLCs. If there was, it would be 256 not 128. The '8-Bit cap' is only applied on friends list with a Maximum of 1000 friends. There's no evidence that Epic Games enforces such a cap, and certainly not without disclosure. If you’re seeing an error or limitation referencing “128” or “256” DLC items, it could be a game-specific issue (e.g., engine limit), not a policy from Epic."

" Epic publishes Transparency Reports under the EU’s Digital Services Act (DSA), demonstrating some level of regulatory compliance in EU reporting standards.
Epic is actively engaged with EU regulation—but mostly in areas like app store access (DMA) and general transparency (DSA reporting)."
What they said about DTG. "DTG is not enforcing a numeric “DLC cap”, but curating which older content remains compatible. That may be problematic under EU law if not properly disclosed before purchase or game upgrade.
They listed the DLCs, but failed to provide: The reason for incompatibility, the impact on future purchases, any remedy policy (refunds, discounts, or free equivalents). That doesn’t satisfy EU transparency standards. The law isn’t just about “telling you what doesn’t work” — it’s about full disclosure and ensuring content matches reasonable consumer expectations."

As I said (on page 6), their response is a bit SUS.

 

Well, regardless of who's fault it is, Epic players are (rightfully) angry about the issue and both DTG and Epic need to get their heads out of the sand and work together to fix it.

(I just had a thought what if this was a test to see how people would respond to having their DLCs not bought into new games in the future...)

 

As you say, that is clearly AI generated, you weren't even speaking to a human. That there isn't a technical cap doesn't mean it isn't Epic's fault. We're only gonna find out off the record a while down the line, sadly.

 

This sure reads as AI to me, especially since it would be pretty odd for Epic to refer to themselves in the third person, and also to talk about "no evidence" as if Epic themselves would need evidence of their own actions.

And I can also be added to the list of people who have never seen mention of the "facts" that DJsnapattack has presented as such.

 

No matter whoes fault it is: The customer has cutted out a huge part of his purchaised dlcs. This is a sign of big big incompetence.
If this was a test by dtg: Well if i cant drive my expert 101 on the new german route because its not on the "choosen list", then why i should buy tsw in the first place? Im made already my step from a former loyal backer to purchaising dlcs mosly on sales.

I dont even believe DTG can manage all their features. Kind of concerning to see in the stream the routes arent looking close to a ready state. But thats not the topic here...

 

Absolutely, it is unacceptable. With the added insult of not even a proper explanation. As I have said previously Epic players are at least owed that.

 

The question then would be why would DTG impose a cap, it would be utter madness and makes no sense. There must be a reason they have done this, they haven't done this on Steam so why on Epic.

I tend to ignore "facts" on these forums (and most social media) as often those "facts" are baseless and can sometimes be the result of bias.

Who ever is responsible for this mess, I am very glad I don't use the Epic games store and certainly hope there is a resolution for those affected, I certainly wouldn't be purchasing any DLC until it is resolved.

 

This ^^

Step back a bit - why would a company that's whole business model is predicated on selling lots of DLC on multiple platforms suddenly take the decision to arbitrarily limit compability, and to do so on only one platform? It's limiting income, and of course it's going to upset affected customers (and possibly third parties, if their routes are effectively going to be cut off from new purchases on EGS). DTG will not be doing this because they want to.

Which leaves the question, what is the reason? Given that they're not telling us, it's likely due to an oversight/mistake that they're trying to fix, or bound up in an inability to discuss something due to a desire to preserve industry relationships (smart) or not being willing to break terms of a legal agreement (also smart).

I would imagine the comms team probably wasn't even aware of this issue when they put together the Dovetail Direct and all the announcement assets, which is why it was effectively just a bullet point a bit buried in other stuff. There are some very smart people in the DTG comms team, and there's no way they wouldn't have had a proactive plan to deal with this issue otherwise.

All that said, whatever the reasons, I fully sympathise with EGS players. I would be really upset if this happened on Steam, and I'm keeping fingers crossed that a good solution can be found.

 

Remember how they just dropped the TSC customers 1-2 years ago? Insted of taking that as a warning, people just laughed and said: "hahaha everyone is coming over to TSW now".

 

There doesn't seem to be any official statement either way, the silence on the why of this change is pretty deafening.

Good points but they could also apply to Epic Games too, no? Why would Epic Games want this change which will make the TSW experience on their store so much less than what you could get on Steam? It seems like it will be a pox on both their houses.

It sucks for Epic players to be left in this limbo.

DW

 

I suspect it's an unintended consequence. TSW is a bit of an edge case when it comes to number of DLCs (and DLCs that are pretty sizeable files too) and it may just be that it's come up against an unforeseen limit of some kind or another on EGS, probably at the last minute, that Epic isn't willing/able to modify at short notice. This wouldn't necessarily be unreasonable on the Epic side, if it would require some structural work on the store just for a single game, which (let's be honest) is relatively niche.

I seem to remember something going a bit awry in the past with PlayStation DLC limits, which they managed to find a way around in the end. Maybe this one is a bit more complicated, though.

 

You're correct. PlayStation introduced a 64GB limit on mounted DLC. TSW hit this limit the instant they put this change in. The add-ons manager was later introduced to mount and un-mount DLC according to what you play (so the DLC required for layers on a route should still be mounted, but your Free Roam and Creator's Club tools would be limited I think).

That was related to the mounting of DLC (sort of like, which installed DLC is in use by the game). This issue, that we've received no information on, appears to have something to do with a limit on how much DLC can be uploaded to Epic. We'll have to wait and see what fixes DTG put forward, if they can think of something - and they've been pretty creative in the past, so I have a small hope.