Route Birmingham - Crewe Feedback Thread

Discussion in 'Player Feedback' started by DTG Alex, Oct 21, 2025 at 9:28 AM.

  1. richtayls

    richtayls Well-Known Member

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    If you can't wait for tomorrow's article, here is the TLDR

    "We're really sorry the route didn't meet everyone's expectations, but please be assured that if you buy the route anyway we will look at possible options to fix it, pinky promise."
     
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  2. chrism#4685

    chrism#4685 Well-Known Member

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    I'd probably find it more worrying if they did somehow resolve the blurry textures on this route but none of the others.

    If they can fix it just for this route doesn't it mean they can fix it for all others but have chosen not to?
     
  3. adam.forsyth

    adam.forsyth New Member

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    Guard mode is leaving ppl behind when dispatching the train. I have had the issue on 350 and 390. You key on the doors, press doors close and then the train drives off without you. It does seem to not happen if you do not key the doors on until it says locks doors however that is not realistic, all other routes allow this to happen - even the 390 on another route. Appreciate if this could be fixed.

    350/2s and /3s are numbered wrong in certain circumstances. 350305 and 350209 do not exist

    thanks :)
     
  4. junior hornet

    junior hornet Well-Known Member

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    That is why after many, many day one purchases, I have said “Enough” ( I like talking to myself, I don’t get any arguments). I held off buying this and am so glad I did. To be fair, I did buy the base TSW6 game on day one (and even broke the habit of a lifetime by pre-ordering) as Plymouth is my local station and, despite a few teething troubles (which worryingly they have been a bit quiet about lately) I have been pleased with it in general. No more though after this. I’ll buy B’Ham to Crewe when it is fit for purpose and not before. I implore others to do the same.
     
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  5. Rutger Luiten

    Rutger Luiten Active Member

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    All the freight trains both bound are not working. You will be dropped somewhere on the route but not in the cab. Also there something wrong with the class 390/1 some gangways are missing.

    Some pieces of overhead wires are missing along the route. The route is very nice, but hopefully a patch makes it better.
     
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  6. class2ldn2801

    class2ldn2801 Active Member

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    Im the same, currently flying over canada en route to Boston in MSFS lol
     
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  7. kkmyjak

    kkmyjak New Member

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    It’s as if I was reading my own words lol 100% the same story (less the Plymouth part, but I will say the Riviera line made me want to visit that part of the continent - it’s stunning)
     
  8. OldVern

    OldVern Well-Known Member

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    Yes and eventually fell to the EP to debug it himself, with the fix only arriving nearly a year after release.
     
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  9. vendys#6021

    vendys#6021 Well-Known Member

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    PS5 Pro
    AI trains arriving at Platform 04C at Birmingham New Street will stop late and enter the block

    IMG_9415.jpeg
     
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  10. mr2mark

    mr2mark Active Member

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    Did a full length run and had no issues scenery detail is very good and ran very smooth im very pleased so far
     
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  11. vendys#6021

    vendys#6021 Well-Known Member

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    PS5
    My game has been terminated several times this evening due to running a red light...even in Foot mode...some AI trains seem to have problems.......I admit that this has not happened very often in the past.....

    EDIT: Twice in a row in foot mode the game ended in 07:16:50 , service failure ....red signal .....
     
    Last edited: Oct 22, 2025 at 10:47 PM
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  12. stephenmagneron491

    stephenmagneron491 Member

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    This game has been rushed hope an update is coming soon the red lights all the time even when I'm stopped says it
     
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  13. phillip.good

    phillip.good Well-Known Member

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    Ok, so I’ve been playing on PS5 for a couple of hours and have seen the shoddy blurs and the odd door locking behaviours as well as the obvious time of arrival issue but it is a very good route.

    HOWEVER, why does it only say 418 services across 19 layers? Wasn’t it meant to be 550ish? I have all the DLC so what is missing here?
     
  14. hells.high.lord666

    hells.high.lord666 Well-Known Member

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    I'm finding the announcements hilarious because most of them announce the time and then the train and hardly ever where it's going like they've had a brain fart and forgotten the destination. So it'll be something like Platform 11 for the 12.35 Avanti service to...Calling at Wolverhampton Birmingham New Street and that's it. they only list destinations on the route even if the train is going to Glasgow
     
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  15. azzax333

    azzax333 Well-Known Member

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    Overall, this route is really good I’ve enjoyed it a lot. The scenery, the stations and the general feel of the line are great.

    That said, the missing Stoke section really stood out to me. Without it, we can’t run full “back to service” runs from Birmingham to Crewe in the Class 350 or do the proper all-stopper services that should exist. Because of that gap, trains end up portalling out around Stafford and only reappearing at Crewe, which breaks the flow a bit. It’s not a game-breaker, but it definitely bugged me especially when you look at the route map inside the 350’s interior, where you can clearly see Stoke marked as part of the line. It just feels like a key, vital part that’s missing.

    On the bug side, I’ve had a couple of issues I got kicked out twice near Wolverhampton due to a red signal, even though there wasn’t actually one showing at the time. Also noticed some random announcement triggers near Stafford that seemed out of place. Also. Service 1L85 AI 350 just randomly stopped outside of Crewe so there was no ai traffic coming from behind my run on the 390.

    But honestly, despite those issues, it’s a great route overall. It’s packed and busy so the it just makes atmosphere is spot-on especially at Birmingham new st Just a shame about the few bugs and that missing Stoke link otherwise, it would’ve been perfect.

    I'd give a 7/10
     
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  16. vendys#6021

    vendys#6021 Well-Known Member

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    PS5 Pro build 561

    The position of signal BM 5309 at platform 9 in Birmingham New Street is shifted in relation to the contact in the track which is the actual signal ...this results in some AI trains passing the Red signal and the game is over.. See time 07:16:50 and AI train stop 1P00

    IMG_9416.jpeg
     
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  17. Wivenswold

    Wivenswold Well-Known Member

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    Sorry if this has been mentioned but on PC (possibly console too) unable to set a direction after spawning a train on foot at Birmingham. Was attempting a Soho depot run in a 323.
     
  18. bobskate#5131

    bobskate#5131 New Member

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    I just have up flight simming after two and a half decades. Got bored flying for hours watching the auto pilot fly the plane and me sitting there staring at the scenery from 30,000 feet.
     
  19. Hey83

    Hey83 New Member

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    When standing up in the 350, head goes through the roof.
     

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  20. Nick Y

    Nick Y Well-Known Member

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    Class 220 Voyager service 1O28 Manchester Piccadilly - Bournemouth (Crewe - Birmingham New Street) cannot be completed on PS5.
    Roughly 10 miles to Stafford and something SPADs resulting in service failure.
    It is not the player train passing a signal at danger.

    I have tried running this service 3 times and the result is always the same.
     
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  21. dal#7945

    dal#7945 Well-Known Member

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    There are quite a few jobs like this. I gave up playing this route it was getting silly.
     
  22. dal#7945

    dal#7945 Well-Known Member

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    Don't get why they didn't post it on here not everyone uses discord.
     
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  23. dal#7945

    dal#7945 Well-Known Member

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    Im hoping this route gets fixed quickly because this could be a really great route if everything was working as it should.
     
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  24. dal#7945

    dal#7945 Well-Known Member

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    DTG why do insist on making almost all the journey jobs in pouring rain or snow blizzard.
     
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  25. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Hello - can I please encourage you not to contact our CEOs, as there's an incredibly high chance your conversations will not be seen or actioned with the right teams.

    We have a dedicated Dovetail Games Support Website you can utilise, which has high visibility from our internal teams and additional input from our wider support teams that are experienced in helping support players, and directly work to respond to tickets from players and flag these to our partners and development teams through official processes (tickets in JIRA that the All Aboard team can view, for example).

    We constantly keep our CEOs and executive teams informed of the current community thoughts from all our releases and titles with regular weekly check-in meetings, reports and general conversations - they're aware and working hard to plan how we can make the best improvements for our games and releases with our teams.
     
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  26. vendys#6021

    vendys#6021 Well-Known Member

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    Yes, this happens quite often, the reasons are the passing of the red signal by the AI train, especially the Class 170 X Cross in Birmingham, see my post with the game time 7:16:50 and the train 1P00 ... but there will be more ....... it will help to turn off the layer with 170 X Cross ..... but someone needs to solve this ....... secondly I suspect the Pendolino stopping in Wolverhampton at platform 1, it stops at the Signal level and always has a Red signal .... it is on the millimeters and we have probably already recorded the passing and then the Service failure ....... I want to watch that again today

    Do you know the exact time when it gave a service failure?
     
    Last edited: Oct 23, 2025 at 10:02 AM
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  27. marco5

    marco5 Member

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    I had the same happen yesterday on this service. Also on PS5

    Of course the AI should not SPAD in the first place. But I really think it should not end the player session when they do. It’s really frustrating.
     
    Last edited: Oct 23, 2025 at 10:05 AM
  28. LazLong

    LazLong Member

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    As a PC player I am very happy with the route. The modelling is great and Crewe with its complex layout and variety of rolling stock is just the sort of thing I like in the game. The timetable is very rough around the edges but I have found no show stoppers or anything that ruined my experience. I would be disappointed if someone does not roll up their sleeves for a few weeks and sort out the lack of destination arrival times, stopping distances, passenger loading, and excessive wait times at the start and end of a timetable service. I also think more thought should be given to layers. Why can't Class 220 owners run this train if they do not also own the 170 pack? The appearance of Freight seems to be all or nothing in this route despite seeming to use class 66 trains from more than one route.

    I do think DTG need to sort out their messaging regards consoles. I am loving the trend towards busier routes with more train types but this does seem to lead to more system load that most PCs can cope with but some consoles struggle with. People are rightly miffed to be told to turn off layers as this just cuts them off from one of the fun parts of the game. Do DTG need to start offering a reduced timetable alongside the main timetable as they did with South East Highspeed. Would a timetable with the same layers but fewer services in those layers mitigate the console problem?
     
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  29. vendys#6021

    vendys#6021 Well-Known Member

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    PS5 Pro build 561

    The problem is recurring and will probably apply to most trains stopping at this platform in the direction of signal BM 5309. But I don't understand that the AI train will pass the Red signal regardless of the stopping point

    The position of signal BM 5309 at platform 9 in Birmingham New Street is shifted in relation to the contact in the track which is the actual signal ...this results in some AI trains passing the Red signal and the game is over.. See time 18:16:50 and AI train stop 1P24
     

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  30. dal#7945

    dal#7945 Well-Known Member

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    The freight job times i way to short gives me 20 mins to do 24 miles. In class 66 with 34 wagons.
     
  31. class2ldn2801

    class2ldn2801 Active Member

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    Needing the 170 for the 220 to show is that a bug or intentional?
    Being on pc I have the mod timetable for the crosscity so I dont really need the 170 but to hear the 220 doesnt work without it on this route is disappointing.
     
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  32. RogerC

    RogerC New Member

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    Alex posted yesterday about things he was aware of, and he mentioned that.
    So it must be a bug not intentional.
    Hope it’s fixed soon, as I bought the Voyager for this!
     
  33. Hey83

    Hey83 New Member

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  34. OldVern

    OldVern Well-Known Member

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    Where is the announcement listing the acknowledged issues and the action plan to resolve same, please?
     
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  35. grez#6195

    grez#6195 Member

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    I've read it's a bug on PS5. I did buy the pack on its own (I don't have cross-city) and it was worth it for the 170 services.

    (170 has an extra 46 playable services) AI makes new street alive too

    Money I wasn't expecting to spend, but a bug that I'm almost glad it had for once
     
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  36. alert-agency2

    alert-agency2 New Member

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    Last scenario on TfW Class 153/150 depot run from Chester, runs you into incorrect bay line, coupled it up to 150 but won't move to enable to run to correct bay. Assume it does entail taking both class stock their

    Speed as a whole is way out of line with 200 plus on a 110 or others. Great for Birmingham New Street runs especially with low speeds as previously known in Birmingham Cross City
     
  37. andyward1971

    andyward1971 Active Member

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    I've just asked Alex on the dtg discord channel. He's been commenting on there this morning.
    Response I got is they are working with AABS to confirm some notes, aim is early afternoon for information.
     
    Last edited: Oct 23, 2025 at 12:09 PM
  38. vendys#6021

    vendys#6021 Well-Known Member

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    PS5 Pro

    There is a problem on Platform 1 in Wolverhampton, the AI-controlled Pendolins are having problems stopping at the signal that has a Red signal, it has already happened that it has passed and thus led to a Service failure and the game ending

    I watched how it stops there, it tries to stop a little before the Signal, but then it seems to jump forward several times and thus threatens to pass the Red signal ....as you can see on the screen, it is limited only at the signal

    IMG_9419.jpeg
     
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  39. dal#7945

    dal#7945 Well-Known Member

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    Im getting so fed up it crashing everytime im just pulling into crewe station. And disabled almost all layers. This is on xbox series x and we are still on the wrong build.
     
    Last edited: Oct 23, 2025 at 12:21 PM
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  40. OldVern

    OldVern Well-Known Member

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    There you are AAB, looks like at least one of the rogue signal locations has been identified...by your customers. Think there was also an instance mentioned at New Street.

    Another route building lesson learned, just because something is in that location and works IRL doesn't mean it does in the game and adjustments to positioning have to be made. (Not TSW but a good example is in Trainz where loco RR release roads need to be far longer than in reality or the engine will simply not move beyond the points for them to change).
     
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  41. dal#7945

    dal#7945 Well-Known Member

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    Did read it correctly someone post something from discord. Saying there was gonna updates and patches today.
     
  42. andyward1971

    andyward1971 Active Member

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    I think that could be me as some information isn't crossing over to the forum so I'm passing information over from the DTG discord channel.
     
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  43. andyward1971

    andyward1971 Active Member

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    Just posted on the DTG discord channel.
    Screenshot_20251023-130250.png
     
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  44. dal#7945

    dal#7945 Well-Known Member

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    Everything is done on that discord by look of it.
     
  45. andyward1971

    andyward1971 Active Member

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    DTG letting members know what's going on the forums seems to be getting worse since the DTG discord channel arrived. That's a reason why I joined the DTG discord channel. I don't mind passing screenshots over if anything comes up on the DTG discord channel that doesn't appear here
     
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  46. Emmy_MAN

    Emmy_MAN Well-Known Member

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    Seriously, DTG, there are customers here in the forum who have paid money for the DLC and who can also expect DTG to communicate here.
    Just because DTG now has a Discord, I think it's bloody cheeky to only chat with users on Discord.

    Not all users want to use Discord, but DTG doesn't seem to care about that, just like so many other things.
     
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  47. dal#7945

    dal#7945 Well-Known Member

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    Thanks mate I dont do social media this is closet i get.
     
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  48. andyward1971

    andyward1971 Active Member

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    No problem at all.
     
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  49. Andy L

    Andy L Active Member

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    If I've paid money to a company and I'm not happy with the service I'll complain to who I like thank you very much.
     
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  50. smugstarlord#4202

    smugstarlord#4202 Well-Known Member

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    No CEO is going to give you the time of day. Thats why they hire managers.
     
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