Expansion Cargo Line Vol. 5: Nuclear Feedback Thread

What an honour it is to have more than one staff member casting their eyes over users feedback.

Joking aside I personally feel from recent weeks or months of comments left with no response from DTG was and still is an issue not only to me but to the forum members taking time to investigate and leave there findings.
I’m also concerned about how user with issues that you have even now quoted as crucial would get non critical issues resolved.
For if on raising a ticket myself or hearing from others with issues important to them as a customer isn’t important enough for DTG to act.

Don’t get me wrong I respect what you do and you may even find I’ve been trying where I can to left the mood or point out that DTG staff are under immense pressure with so much going on. Time seems to be limited so obviously any massive issues or critical to the core game operation affecting a huge user base will be a top priority.
But what about the small lack of quality in products that are again key to the individual but DTG don’t seem to be that interested in resolving.

I guess that’s why I am personally saying thank you. Because it is important to understand from what your customers are experiencing be little or small it’s still important because an issue is their. So by you responding today it could help DTG resolve a number of issues at once.
Getting every last detail, listen to your customers (And yes even if some are not warranted a customer still needs to feel heard).
I’ve been involved with the public and clients so weather we’d full agree or not it’s best to still make sure they felt what’s been said is of value.
That the information fix what’s been fed back and it’s done and dusted. No more hassle or back lash from customer months down the line when more things go wrong.

You know by leaving things for too long can fester to be used a dirt later on when things continue to go wrong.
Leading to what I’ve been worried about after seeing a YT title. I took to the forum to try understand what the truth was.
It’s all about reputation, even mine because I create so much for CC.

I do and say what I have and am now to try support a franchise that does give me pleasure even pain.
(You totally ignored my offer of a shed on Discord) Small I know but I feel what’s the point on trying to have fun with not just the community but staff too.
I’ve been burnt before tho on open offers like that to DTG staff so I’ll move on because the main point is,

You have shown concern into what’s being fed back. Warranted issues or not the community has to be listened to because we are your customers, which leads me to worrying about silly YT titles or what’s been said by some members if DTGs reputation for leaving products in a unpolished state or worse is a common misconception or not.

If so it’s a sorry state of affairs and for me personally that has such a strong sense of staying with the franchise I can’t if no one listen or fixes issues while continuing pumping out newer content.

So again I respect your position and this is not a personal attack or choice to even comment.
I hate it all but like I say I’d be lost without TSW and especially LD, by commenting about such topics is not to add insults or injury but for DTG to listen so I can still be with the franchise years from now.

I’m in noposition to pull the string of power yet I can hear and see. That’s why I’ve acted.
You are in a position of power and why I hope without being to opinionated you see it’s just my own personal opinion based on what’s been seen and heard. And as your customer and fan give you my honest feedback.

To support DTG not destroy.
All I’ve ever wanted is peace and harmony.

For all.

Thank you.
And you to have a FUN FRIDAY.
Some great items on sale, I can spend my birthday money that’s been burning a hole in my pocket.

On that note I’ll say Tat Tar.
You’ll also be glad to hear that I won’t be adding to what already seems a monster of job or interrupting your day out of the blue.

Have a great weekend Harry.

✌.

 

Waited an hour, then gave up. Huh. Ran it again, no problem. Must have been a gremlin.

I note though that they used a bloody "dispatch beyond" at Watford, slowing me to a near stop for no reason.

 

Unfortunately my experience of the support ticket system currently is.... ticket read ""Ticket Has Been Closed""
End of story.

 

Enjoying the pack, its always great to have another UK freight option.

Only problems I have noted so far (PC - Steam) are the AWS warning sound being WAAAY too loud to the point of distortion, in relation to all the other sounds. Also, no points are being awarded for using safety systems (both DSD and AWS active) making it impossible to get a platinum medal.