I’ve been discussing all that I’m sharing with DTG Jan to which he’s say all this has been answered. It hasn’t been answering just brushed off like it’s a layer issue now. This has been going on for over 3 years with no answer, no explanation. Both threads are locked so basically DTG Jan has consider this matter over. As you can see from the quotes this is not as DTG is making out to be and again totally discarded the matter as over. It’s not. I still want answers and some explanation after all this time.
I dont mean to rude or disrespectful but I think its time you give up with this.DTG Are brushing you off i would forget it and get on with things. I wish you well in the future .
Seems to be connected to this https://forums.dovetailgames.com/posts/1070960/ Or this… https://forums.dovetailgames.com/threads/for-dtg-and-dtg-jan.95530/ Either way seems something that should be pursued via DM and certainly not in the bug reporting section of the forum. If the OP keeps it up, all that will happen is they will end up with a suspension or even IP ban.
Good morning rigsby#3981 As I've said in my previous answers regarding this topic: This is a bug. I understand that not getting an immediate solution might be unsatisfactory, but it doesn't mean we are brushing you off. However, opening several threads about this violates our forum rules, so I ask that you reconsider how you approach this. Again: We don't "target" or "punish" individual users for their opinions. There have been others who were much more critical and are still around, provided they didn't break our code of conduct. Once we have news regarding this issue, we will let you know. But until then, we ask that you please refrain from opening multiple threads about the same issue. All the best, Jan
No I’ve explained this is NOT a layer issue. Nor does layering issues explain why what happened did. Replacement of a full class 43. I have evidence that goes back 3 years and this is not a layer issue. Those are set blanks over work. I have opened a numbers of threads because you DTG Jan are ignoring what’s being explained and I will not allow you to treat this way. I’ve also explained this is not good for my mental health nor full comfortable being on this forum now because again you are making me at to a pain. No it’s you DTG Jan making it hard even avoiding any future help or assistance. You want it gone and that why for 3 years I’ve had no answer or explanation. I have give you DTG and you DTG Jan a problem that caused massive damage to my mental state and your doing the same again. Thus pushing me away from a game I love because you will not listen or take this seriously. I have posted these publicly so again it’s not me looking like what you are trying to make me look like. So if you stop closing or hiding me post then I will stop posting more. Especially why I keep telling you this is NOT a current issue it’s one that’s been long standing and the same happened again. All I want from you DTG is answers, not hiding my concerns or how I feel. STOP CLOSING MY THREADS WHEN AS YOUR CUSTOMER MY CONCERNS HAVE NOT BEEN TREATED SERIOUSLY, NOT RESOLVED TO A SATISFACTORY LEVEL. Leave this thread open and deal with me not say your on holiday I reply back and you leave it. You simply don’t care and I feel as CM this is absolutely disgusting you haven’t answered a single question. Due to how DTG and DTG Jan has handled this situation has been a poor one. One where my reputation is taking damage and now my mental health. How can I be part of this?. You don’t answer tho nor show any kind of support or consideration for that. How can I enjoy the game feeling like I do. No answers. All you keep doing is saying it’s a layer issue. What from 3 years ago. One where only one unit the class 43 was replaced. Not layer!. And then Two class 395 with a blank over. They look neat and purposefully placed. So if it’s just a layer issue as you say, fine but I don’t. I’d like others opinions about what’s been happening and I can only do that with a thread open. So you stop closing and I’ll stop opening. If you do then It does look bad when I feel as I do but you will not allow me or anyone else pass open opinions about what been going on. Feels like you want it to go away and will do anything to make that happen even at the cost to my enjoyment playing the game or being part of this community because of how you have made me look. Clearly I am wasting my time here. Just leave this thread open. I’d like to discuss this topic with the community now. Lee.
I suggest leaving this open so our friend can rant (or as he says waste his time) - everybody else can just get on with their lives
I’ve tried DM and even gave DTG permission to DM me. They haven’t bothered. I have no option to do it this way. I feel this should be taken seriously and so done privately but how if DTG don’t bother to do anything private or even want to take it seriously. I know the risk yet again DTG are making it hard. If this matter is not dealt with then it leaves me no option. That means I have to leave this franchise again due to how DTG make me feel. I’ve explained all this to DTG Jan one post that was the avenue for communication yet DTG Jan has closed them and totally ignored the seriousness of what’s been happening from 2023 and a direct link to why I feel punished or treated harshly for no obvious reasons. When trying to ascertain any truth about what happened all I get from DTG Jan is it’s a layer issue. I will not expect that and yet don’t want to explore the details of the situation. The only reason I have to keep opening is because DTG closed them. Closed the door technically all a sign they want this to go away indicating something isn’t right. You should know me by now, we have had a brief conversation about CM and where do people go when they have had enough. Again a sign the game can affect people’s moods. It can make a person react differently than normal because how customers get treated can be a frustrating experience. Like now. What do I have to do to get any answers. I’ve tried getting answers from the horses mouth, on my own personal TSLP thread I’ve broken down and can clearly see how my mental state deteriorated over time. Why I left. I did put it all to bed until the re ignition part. So I don’t want to be worrying anymore about if work might get blanked again. All I’d like is some short of explanation from one source yet how if DTG close that. I’ve asked for this to be kept open so I can from others. To find out the truth and then I can relax with no issues that would prevent me from enjoying being able to access the forums and a game I’ve paid for. I DTG did block me then I now they want this simple question of what went on back in 2023/24 and then recently with the 395. I’m looking for reassurance not hostile reactions or response that will only result in further damage to my mental health because TSW has become part of not my full life routine. If like in 2024 they walk away then it will have drastic effects on my mental health. When all I want is some of explanation even some form of apology. But what do I get from a CM. Hassle, when the opportunity to do all this private has been ignored by DTG. So where would you go if you were in my shoes. Im not posting out of anger but more frustration than anything. They will not answer or take my situation seriously. All this is make me look like a raving loon but as you can see I’m speaking my mind in a calm tone with no swearing simply pointing out fact and how I feel. The more DTG make this harder will add to more upset and grief knowing I was a victim of something yet with no other explanation than what else am I to say or believe if the evidence supports these claims. I’ll have to walk away from a forum where my reputation has been damaged and a franchise I’ve pumped hundreds of pounds in even recently against my own wises. By DTG making this harder, then they’ve have pushed a customer away. When all this is not new. Soon as it happened I DM DTG Matt in 2024. I’ve pointed all this out in the quotes taken from my original TSLP thread. Where if you back track over that thread you will this matter raised then 2024. No response from DTG. I’ve been trying but just keep hitting a brick wall. I can’t be part of this community anymore, not with this happening or on my mind. DTG haven’t helped then nor now. They wanted me to go so the situation does too. The more DTG closes my threads when I ask for this to be kept open so I can defend my position and reputation by discussing as I am now with you will only point towards that statement. They want me gone and this situation from being publicly exposed. All this has destroyed my passion for TSW and being a customer to DTG. Is that what DTG staff are trained to do. Push customers away not listen to them. On that point I’d also like to point out that I’ve created two threads, one so the public could share their thoughts and experiences with DT and TSW, then I’ve done one what’s right. He I think DTG did right by taking note of those threads. Don’t be complacent in business by ignoring customers. So born was a customer survey. Anyway, I know what DTG will do next. Probably close this. I don’t come here to beg, no customer should have to beg or be messed around. Deal with this with the respect it deserves in a professional setting away from the public. I can’t be professional if you’re not DTG. When I’m gone I’m gone I’m gone. Stop closing threads and discussion down. Leave this one open, people should be free to make decisions without any interference. Keep this thread open for public discussion will stop more threads and will remove any risk of ban or possibility of things escalating when all that can be prevented if this ONE THREAD REMAINS OPEN FOR DISCUSSION. I’ve tried to discuss matters properly and privately but DTG will not act on those requests or offers. ✌.
To be brutally honest, I would say it's just a game and not worry about it but then that's me. TSW isn't a matter of life and death, certainly not worth getting worked up over. Yes it's annoying many of us have paid a fortune over the years to DTG and the game largely remains a buggy mess. But enjoy what is good about it and when it starts to grind your niggle fire up another game and play that instead.
I cannot for the life of me make head nor tail of what this is all about. I am sure to OP, this all makes sense, and knowing DTG's product, I am guessing it relates to some kind of bug in the livery designer or somesuch? But I think to assume that game bugs are some kind of personal attack may just be down to paranoid tendencies or an unhealthy one-sided parasocial relationship? As regards your "evidence of being bullied" which amounts to pics of a train covered in snow? I 100% do not believe DTG have some kind of power to remotely make the wipers/snow melt on a specific player's train stop working. The game would be in a far better state technically if they had that degree of a handle on the engine, frankly. Can you please explain this in some manner which does not assume we know the convoluted backstory here, and using words which clearly and succinctly outline the specific issues, direct and clearly explained examples instead of pictures with no explanation of what we're seeing, and don't just involve a lot of run-on tangent sentence word salad which ultimately says nothing at all and leaves us all in the dark?
DTG will certainly never give you confirmation, and if it is affecting your health, I would stop playing TSW and spamming the forum if I were you. Either way, your posts are not very clear.
I mean this with all kindness, but if a game's technical issues are impacting your mental health this strongly, it might be healthier to take a break for a while. TSW just isn't worth this kind of stress lol
