Ignoring Key Issues

Discussion in 'TSW General Discussion' started by f__s_cw, Dec 5, 2025 at 12:54 PM.

  1. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    To respond to this, and the OP - The "select 3" doesn't necessarily infer that we're only going to improve three of these, it's to action what players actually want to see improved at a top priority, and help us see that visually in the data (split up by key user metrics).

    I fully expect the final result to show multiple answers getting a high % of votes (4-6 of these perhaps) and some getting less - again, doesn't infer we'll only look at those 4-6 necessarily, but it will help us identify where we can focus.

    I assume the idea behind "select 3" over "select as many" as an input, was to prevent people from selecting everything, which would just null out their result and actually remove feedback from the people who are completing the survey. We tend to see a few thousand completions of this form each time we run it, so even if a handful of people would actually just click every box rather than make their own priorities, that can be a big impact. Hopefully that makes sense - I can understand many of you want improvements to everything there, and ideally we can bring that (improvements and fixes too) - but this question is really asking "If you could only pick 3, which are they?"
     
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  2. Jeannot41

    Jeannot41 Well-Known Member

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    No need for a vote. Just fix the oldest problems, the ones that have plagued the game since its inception. You know them.
     
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  3. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Makes sense - just note that improvements can mean new features and bug fixes too, but I agree with you that our priority should be making everything work as players expect to the best standard we can.
     
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  4. warpshell

    warpshell Well-Known Member

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    Yeah, I think the number you can select reflects the resources available to carry out said requests. Ideally, we would want it all fixed, the reality is it just not possible. I did pick NPC as well, I would guess a good few players have picked the NPCs, as they have fallen behind the rest of TSW.
     
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  5. Jetset-James

    Jetset-James Well-Known Member

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    DTG Alex if you agree, perhaps you and your team ought to tell us what’s being done to fix the core issues that have been around for multiple reiterations? Not to mention the awful passenger model. This would help massively by introducing transparency from DTGs end and encourage user confidence which surely then converts into more sales and more revenue for DTG?
     
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  6. OldVern

    OldVern Well-Known Member

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    Not to mention they need to restore confidence that core coding and bug fixing is still being handled in house and not outsourced to India, The Philippines, Romania etc.
     
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  7. Jetset-James

    Jetset-James Well-Known Member

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    I didn’t even realise they did that!
     
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  8. martschuffing

    martschuffing Well-Known Member

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    Before DtG patched Southeastern high speed after release TSW used to run smooth as butter the difference was night and day after that patch?
     
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  9. joffonon

    joffonon Well-Known Member

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    Nobody has said they did. Vern is making one of his periodic slightly-tongue-in-cheek suppositions which he then repeats when it isn't refuted.:)
     
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  10. OldVern

    OldVern Well-Known Member

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    That’s me folks… I can’t find the source but fairly certain there were discussions a couple of years back that some testing had been outsourced to Romania I think.
     
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