Ignoring Key Issues

Discussion in 'TSW General Discussion' started by f__s_cw, Dec 5, 2025.

  1. DTG Alex

    DTG Alex Senior Community Manager Staff Member

    Joined:
    Jun 16, 2022
    Messages:
    1,727
    Likes Received:
    14,538
    To respond to this, and the OP - The "select 3" doesn't necessarily infer that we're only going to improve three of these, it's to action what players actually want to see improved at a top priority, and help us see that visually in the data (split up by key user metrics).

    I fully expect the final result to show multiple answers getting a high % of votes (4-6 of these perhaps) and some getting less - again, doesn't infer we'll only look at those 4-6 necessarily, but it will help us identify where we can focus.

    I assume the idea behind "select 3" over "select as many" as an input, was to prevent people from selecting everything, which would just null out their result and actually remove feedback from the people who are completing the survey. We tend to see a few thousand completions of this form each time we run it, so even if a handful of people would actually just click every box rather than make their own priorities, that can be a big impact. Hopefully that makes sense - I can understand many of you want improvements to everything there, and ideally we can bring that (improvements and fixes too) - but this question is really asking "If you could only pick 3, which are they?"
     
    • Like Like x 3
    • Helpful Helpful x 3
  2. Jeannot41

    Jeannot41 Well-Known Member

    Joined:
    Jan 20, 2018
    Messages:
    570
    Likes Received:
    644
    No need for a vote. Just fix the oldest problems, the ones that have plagued the game since its inception. You know them.
     
    • Like Like x 9
  3. DTG Alex

    DTG Alex Senior Community Manager Staff Member

    Joined:
    Jun 16, 2022
    Messages:
    1,727
    Likes Received:
    14,538
    Makes sense - just note that improvements can mean new features and bug fixes too, but I agree with you that our priority should be making everything work as players expect to the best standard we can.
     
    • Like Like x 1
  4. warpshell

    warpshell Well-Known Member

    Joined:
    Oct 12, 2020
    Messages:
    1,278
    Likes Received:
    1,889
    Yeah, I think the number you can select reflects the resources available to carry out said requests. Ideally, we would want it all fixed, the reality is it just not possible. I did pick NPC as well, I would guess a good few players have picked the NPCs, as they have fallen behind the rest of TSW.
     
    • Helpful Helpful x 1
  5. Jetset-James

    Jetset-James Well-Known Member

    Joined:
    Apr 1, 2020
    Messages:
    244
    Likes Received:
    353
    DTG Alex if you agree, perhaps you and your team ought to tell us what’s being done to fix the core issues that have been around for multiple reiterations? Not to mention the awful passenger model. This would help massively by introducing transparency from DTGs end and encourage user confidence which surely then converts into more sales and more revenue for DTG?
     
    • Like Like x 6
  6. OldVern

    OldVern Well-Known Member

    Joined:
    Nov 2, 2020
    Messages:
    21,620
    Likes Received:
    44,943
    Not to mention they need to restore confidence that core coding and bug fixing is still being handled in house and not outsourced to India, The Philippines, Romania etc.
     
    • Like Like x 5
  7. Jetset-James

    Jetset-James Well-Known Member

    Joined:
    Apr 1, 2020
    Messages:
    244
    Likes Received:
    353
    I didn’t even realise they did that!
     
    • Like Like x 2
  8. martschuffing

    martschuffing Well-Known Member

    Joined:
    Aug 8, 2020
    Messages:
    1,058
    Likes Received:
    804
    Before DtG patched Southeastern high speed after release TSW used to run smooth as butter the difference was night and day after that patch?
     
    • Like Like x 1
  9. joffonon

    joffonon Well-Known Member

    Joined:
    Mar 29, 2023
    Messages:
    697
    Likes Received:
    1,355
    Nobody has said they did. Vern is making one of his periodic slightly-tongue-in-cheek suppositions which he then repeats when it isn't refuted.:)
     
    • Like Like x 1
  10. OldVern

    OldVern Well-Known Member

    Joined:
    Nov 2, 2020
    Messages:
    21,620
    Likes Received:
    44,943
    That’s me folks… I can’t find the source but fairly certain there were discussions a couple of years back that some testing had been outsourced to Romania I think.
     
    • Like Like x 4
  11. Calidore266

    Calidore266 Well-Known Member

    Joined:
    Jun 17, 2021
    Messages:
    1,728
    Likes Received:
    2,545
    I remember that also, but that's not quite the same as emptying the offices of tech staff. However, if it makes you feel better, here's the employee breakdown as of 3/31/2025 from the public financials just posted.

    DTG staff numbers FY ending 3-31-2025.png
     
    • Helpful Helpful x 3
    • Like Like x 1
  12. Veryfatbloke

    Veryfatbloke Member

    Joined:
    Dec 30, 2020
    Messages:
    53
    Likes Received:
    35
    You can’t come on here quoting publicly available facts that disprove people’s wild conspiracy theories. Have a word with yourself!
     
    • Like Like x 4
  13. OldVern

    OldVern Well-Known Member

    Joined:
    Nov 2, 2020
    Messages:
    21,620
    Likes Received:
    44,943
    Fair enough, but then you've got to wonder with all those staff, 1. Why the core is in such a mess and, 2. Why they have stepped back from producing their own DLC. And how many are specifically employed on TSW as opposed to other projects such as Metro Rivals which is now being pushed even on the TSW route loading splash screens.
     
    • Like Like x 1
  14. bakedpotatos.jm

    bakedpotatos.jm Well-Known Member

    Joined:
    Nov 10, 2020
    Messages:
    1,904
    Likes Received:
    3,407
    giphy (2).gif
     
    • Like Like x 1

Share This Page