Dovetail Games Dtl Downtime – 14th May 2026, 8:00 Bst

Discussion in 'Dovetail Live Article Discussion' started by DTG Jamie, May 11, 2026.

  1. DTG Jamie

    DTG Jamie Community Manager Staff Member

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    This is an advance notice that, in order to complete important maintenance on the system,
    Dovetail Live will be turned off from 08:00 BST on Thursday, 14 May.

    This will mean that all services that use our online systems (Mastery, Creators Club, Railfan Shots, in-game news articles), will be inaccessible for the duration of the maintenance. Players will not be able to log into our forums, but if already logged in, should be able to post.

    We expect this to last up to 24 hours, but we will endeavour to keep disruption to a minimum. We will confirm when the systems are back up and operational again.

    For users that were signed in, Mastery will switch to offline recording, and events will be saved in save files, up to a limit. When the system is back up, the next time the game is started, the recorded stats will be sent to the server. Therefore, you should not lose your progress.

    Players will also not be able to create a Dovetail Live or Forum account during this time.

    We thank you in advance for your patience whilst we complete this necessary work

    1778486844038_TSW6-StandardEdition_1920x1080.jpg
     
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  2. foggy#2817

    foggy#2817 Well-Known Member

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    Is this only maintenance, or does the work also entail fixes for known issues (mastery for example)?
     
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  3. DTG Jamie

    DTG Jamie Community Manager Staff Member

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    This is for Maintenance
     
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  4. OldVern

    OldVern Well-Known Member

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    Could do with to fix the issues that seem to spoil the Monthly Mastery, pretty much every time.
     
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  5. DTG Jamie

    DTG Jamie Community Manager Staff Member

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    Dovetail Live Update – 15th May 2026


    The maintenance is now complete, and service should be back to normal.

    We thank you for your patience whilst we completed this necessary work.
     
  6. OldVern

    OldVern Well-Known Member

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    No worries Jamie. I managed to get a couple of Kola Peninsula contracts done in Snowrunner instead!
     
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  7. whitey#4272

    whitey#4272 Active Member

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    Well done, that's one tough map!
    I'm about to start Taymyr...
     
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  8. OldVern

    OldVern Well-Known Member

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    I quite enjoyed Taymyr. It can be tough though if you've done some of the DLC, you'll know what to expect. Even the first map has a few tricks up its sleeve and you won't be spending much time on any sort of surfaced highway!
     
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  9. ElBriseto

    ElBriseto Well-Known Member

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    I've noticed a small bug today during login where it displays "Dovetail Live returned an unknown error. Please try again later." and it's not connecting me to my account.
    I have to press the login button several times to finally be login.
    I had never had or seen this problem before.
     
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  10. pedro#1852

    pedro#1852 Well-Known Member

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    I'm facing this problem too
    this problem did not occur before the "maintenance" (and in fact never occured before)
     
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  11. Michael Newbury

    Michael Newbury Well-Known Member

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    I too am getting this problem very furstrating.
     
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  12. ---DMY---

    ---DMY--- Well-Known Member

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    Ditto here.
    It seems to affect quite a lot of people. :(
     
  13. eMAyTeeTee

    eMAyTeeTee Well-Known Member

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    I've had that a couple times before the maintenance. Sometimes just manually logging in sorts it, other times I have to quit the game, although when that happens I don't bother with DTL. Masteries aren't really important, and the game takes long enough to load as is
     
  14. ---DMY---

    ---DMY--- Well-Known Member

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    At least as far as I'm concerned, the problem occurs when logging to this very forum.
    I haven't noticed anything in the game so far.
     
  15. eMAyTeeTee

    eMAyTeeTee Well-Known Member

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    I've not had any issues logging into the forum personally
     
  16. DTG Jamie

    DTG Jamie Community Manager Staff Member

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    Is this affecting game sign as well, or just signing into the forums?
     
  17. ElBriseto

    ElBriseto Well-Known Member

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    It was just the forum, but it seems to be working normally for me today, I don't know for other users
     
  18. ElBriseto

    ElBriseto Well-Known Member

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    DTG Jamie Edit: The bug is happening again. :(
     
  19. DTG Jamie

    DTG Jamie Community Manager Staff Member

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    Is it every time you sign or just sometimes?
     
  20. ElBriseto

    ElBriseto Well-Known Member

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    Sometimes but when it starts, it lasts quite a while

    For example, it's better now, but earlier, or at the end of the maintenance up to today , it was like that all the time.
     
    Last edited: May 18, 2026 at 12:35 PM
  21. TrainGeek08

    TrainGeek08 Well-Known Member

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    I have noticed that since the maintenance ended on Friday, you are asked to sign in on the Creators Club website every time you enter the website (despite me having previously logged into Dovetail Live - both in game and online - and never signed out on the CC website). Refreshing it a couple of times allows it to recognise that you are in fact logged in but this was never a problem before the maintenance.

    EDIT: It only sometimes does it. It is currently working for me but the above is something I've noticed in the last couple of days.
     
    Last edited: May 18, 2026 at 1:33 PM
  22. DTG Jamie

    DTG Jamie Community Manager Staff Member

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    The team have found an issue with Dovetail Live, this should now be resolved. If you are still having issues with signing in, please let us know.
     
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  23. heliq

    heliq Active Member

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    When launching the game, the profile does not log in, and a message appears stating that DTG is unavailable.
     
  24. vodka#2734

    vodka#2734 Well-Known Member

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    I have a similar problem. Everything was fine a couple of hours ago, but now I can't log in.
     
  25. jan luca

    jan luca Member

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    I can't log in to Dovetail Live on PS5
     
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  26. DTG Jamie

    DTG Jamie Community Manager Staff Member

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    We are aware of an issue with Dovetail Live in-game. The team is currently investigating and will update when we have news.
     
  27. vodka#2734

    vodka#2734 Well-Known Member

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    My progress will be saved if I play offline and I won't have to play through it again?
     
  28. jan luca

    jan luca Member

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    I keep getting a message that I'm disconnected from Dovetail Live, I can't connect, and I can't log in either.
     
  29. DTG Jamie

    DTG Jamie Community Manager Staff Member

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    Dovetail Live should be back up and working. If you are still having issues, please let us know.
     
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  30. rysgaming#8234

    rysgaming#8234 New Member

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    I've had no issues at all with Dovetail Live - on Xbox Series S
     
  31. jan luca

    jan luca Member

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  32. jan luca

    jan luca Member

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    I still can't log in to Dovetail Live
     
  33. jan luca

    jan luca Member

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    The problem isn't with the PlayStation Network because it works.
     
  34. jan luca

    jan luca Member

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    I can't create a new account either.
     
  35. rysgaming#8234

    rysgaming#8234 New Member

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    Have you tried restarting the game to see if that helps?
     
  36. jan luca

    jan luca Member

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  37. maccagee#4924

    maccagee#4924 Well-Known Member

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    I'm now having the same issues.
     
  38. vodka#2734

    vodka#2734 Well-Known Member

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    Sorry for the screenshot, but it doesn't work...
     

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  39. IrishAlpha

    IrishAlpha New Member

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    DTL on ps5 down on tsw6 also. Restarts don't help just advising
     
  40. maccagee#4924

    maccagee#4924 Well-Known Member

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    Finally able to sign in again.
     

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