Route Thames Valley: Windsor, Henley & Marlow Branch Lines - Feedback Thread

Discussion in 'Route Add-on Feedback' started by dtg_jan, Jul 20, 2026 at 11:15 AM.

  1. dtg_jan

    dtg_jan Community Manager Staff Member

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    [​IMG]

    Hello folks,

    This is the official master feedback thread for the Thames Valley: Windsor, Henley & Marlow Branch Lines Route Add-On.

    Please keep all discussions related only to feedback, and include the game platform you are using in any comments. Off-topic messages might be deleted or moved to the appropriate threads.

    When providing feedback, please always add the following details if possible:
    • Platform (i.e.: PC, PlayStation 5, Xbox Series X/S)
    • Service/Scenario played when the issue occurred.
    • Repeatability. How often does this issue occur?
    • Images/Videos of the issue occurring.

    Here are a few examples of how to best provide feedback and what to avoid:

    Helpful issue reports

    • "PC (Steam), Service XYZ, the AI train at X remained stationary, blocking the route. This has happened 3 out of 3 attempts. Screenshot attached."
    • "Xbox Series X: The station announcement audio at Y is much quieter than other stations. I've noticed it on multiple services."
    • "PS5 - Passengers do not board at Z Station. I was able to reproduce this every time."
    Positive feedback (also welcome!)
    • "PC: Really enjoying the scenery between A and B. The route looks fantastic, especially at sunset."
    • "PS5: The train handling feels great, and the services are a lot of fun to drive."
    • "The ambient audio around the stations is excellent and really adds to the atmosphere."
    Less helpful feedback
    • "It's broken."
    • "Fix this."
    • "The route is bad."
    • "Game crashed." (without any details about where, when, or how it happened)
    The more details you provide, whether reporting an issue or sharing something enjoyable, the more helpful your feedback will be to the team.

    As always, thank you for your feedback.

    All the best,
    Jan
     
    Last edited: Jul 21, 2026 at 10:37 AM
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  2. lsuk1

    lsuk1 Member

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    Switched ends at Maidenhead after bringing unit out of sidings. Went to sit in drivers seat and this happened. Had this issue before with GWE and 165 and it seems to of returned. Some seems like a 165 issues.
     

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  3. dtg_jan

    dtg_jan Community Manager Staff Member

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    Hey there,

    Could you please let us know what platform you're playing on?

    Thank you.
     
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  4. dal#7945

    dal#7945 Well-Known Member

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    There is no mastery yet for this route is having one. dtg_jan
     
    Last edited: Jul 21, 2026 at 12:53 PM
  5. lsuk1

    lsuk1 Member

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    PlayStation 5
     
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  6. MAX1319

    MAX1319 Well-Known Member

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    I have found this DLC very relaxing and wanting to continue playing the next service. I played the first departure from Slough to Windsor . Once I finished the service at Windsor, I returned to free roam where it showed the next service departing in one minute…So, I did the return back to Slough. Once I got to Slough and finished the service, returned to free roam and showed service was leaving in one minute. I figured why not, one more round trip……. I did that 2 more times .Not sure how the scheduled shift works but get the feel on how it might be done IRL
     
    Last edited: Jul 21, 2026 at 2:17 PM
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  7. robbancito#8649

    robbancito#8649 New Member

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    The only thing I have to point out so far is that the train cuts into the platform on track 5 at Twyford, whereas there appears to be a bit too much of a gap between the track and the platform on track 4. I’m referring to the start of the platform, where there is a fairly sharp curve.
     
  8. junior hornet

    junior hornet Well-Known Member

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    Playing on Xbox. I’m riding the 9:31 from Maidenhead to Marlow as a passenger to get a feel for the route and I noticed that when I got to Bourne End, the driver (and her mate) stayed in, what was, the front carriage and didn’t change ends. The train took off for Marlow with no driver in the front carriage.
    Edit: Same on the way back - 10:11 from Bourne End. I have’t tried any other services yet,

    Also, from an aesthetic point of view, whilst I am impressed with the decor around the Marlow Donkey pub, sadly the building is completely the wrong shape.

    Great walk along the Thames at Bourne End BTW. My old jogging route in the 80s :)

    Another Edit: Mastery appears to be missing. According to the preview stream, there should be mastery to get the replica steam train at Windsor.
     
    Last edited: Jul 21, 2026 at 1:47 PM
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  9. vendys#6021

    vendys#6021 Well-Known Member

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    So far I've tried the Windsor Line and about 1 mile past Slough there is a bridge that has shifted in axis and there is a collision with the train bogies...... such a small steel bridge originally double-track
     
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  10. lsuk1

    lsuk1 Member

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    Why does the guard sit in the front cab with driver? Is that a bug?
     
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  11. w33by

    w33by New Member

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    PC Steam, bug reports already submitted.

    Love the detailed and interactive cab on the 165 and the overall layout of the route. Three short branches provide exactly the kind of super short gameplay that I've been missing from TSW when time doesn't allow for a longer play session.

    The route looks great. Two bugs in fifteen minutes - not so much: the horn gets stuck on the 165 and I managed to fall through the brick bridge near Windsor on the first run.
     
  12. Rutger Luiten

    Rutger Luiten Well-Known Member

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    Screenshot of the bridge Windsor Line. I play on Steam.

    Update: About the Class 165, I selected the wrong version, my mistake!

    [​IMG]
     
    Last edited: Jul 22, 2026 at 12:25 PM
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  13. vendys#6021

    vendys#6021 Well-Known Member

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    Twyford, platform 5,
    collision of platform edge with train, in the curve from the switch towards the station building.

    Just out of curiosity I went to look at the Great Western map and it's fine there
     
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  14. vendys#6021

    vendys#6021 Well-Known Member

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    When I was changing to another cabin at the end of the service in Henley and tried to go back, they were sitting at both ends... that one stayed there and in the other cabin, after the start of the next service, another one appeared next to me... I admit, it's quite annoying
     
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  15. JustWentSouth

    JustWentSouth Well-Known Member

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    Not a bug. It was explained on the stream and, IIRC, the guard sits there IRL and their main job is to deal with the tokens.
     
  16. SeventeenF

    SeventeenF Well-Known Member

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    First impressions: not so good.

    To start with, I went to find the longest service available, which was the 66-minute long Class 37 railtour. The service starts at 2:26 AM. This is the view out of the cab for 95% of it. Maybe should've sprinkled a bit more light sources around.
    upload_2026-7-21_20-40-0.jpeg

    Then, I did the 315-yard-long depot move "service." This tower immediately came into view. Man, it has to be in the running for the worst 3D modeling/texturing job in the game, right after that iconic gray house on Fife Circle. The main bulk of the tower is just a cuboid, the whole thing has maybe 100 polygons total, and the texture isn't blurry, that's its full resolution. Normal maps? What are those? You might think that this might be some distant scenery, but no.
    upload_2026-7-21_20-42-28.jpeg

    That's how close to the track it is (the Class 37 being driven is visible, the FOV is standard). You can literally see the individual pixels of the texture from the in-cab view.
    upload_2026-7-21_20-44-3.jpeg

    The service, which, to repeat, consisted of a 315-yard drive and a single untimed stop, has a Platinum medal requirement of 200 points. Anyone that's played this game for a few hours knows that points get awarded every 440 yards, and an untimed stop is worth 160 points. So the service cannot be completed to a Platinum medal without doing the ol' TSW back-and-forth. I thought we were past this LOVE years ago. Then again, given how the training module uses the old "30 points per section / 500 points per stop" scoring from years ago, who knows how the services were supposed to be scored. Or (tinfoil hat on) when this route was actually made.
    Edit about "the ol' back-and-forth." In this case, the window to do it in turned out to be ~20 yards big. From the back, the rails just end. From the front, there's a trap switch that switches to the state pictured once you drive over it.
    upload_2026-7-21_21-33-18.png
    Let me tell you, this was the longest 1-minute "service" I had ever done.

    Jokes aside, I know this is a cut-price novelty, but some basic level of quality and fidelity still has to be present.

    I'll see if the impressions improve on other branches. Maybe the token system turns out to be interesting to use.

    P.S. It's cool how you have to switch the braking system to Vacuum in the Class 37 before each drive. However, that control is often in the other cab, and there's no passage through the engine room. Perhaps an additional tutorial?
     
    Last edited: Jul 21, 2026 at 7:36 PM
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  17. maccagee#4924

    maccagee#4924 Well-Known Member

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    It's a 5 1/2 to 6 minute journey IRL so you only hang around 4 minutes at each station, in order to keep the 3 trains an hour schedule during the day.
     
  18. vendys#6021

    vendys#6021 Well-Known Member

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    Wargrave, direction Henley
    , the stopping point is located in the same place as for the opposite direction, which is not quite correct in relation to the platform infrastructure.
    Fortunately, it is possible to stop in the correct place, only at the cost of losing points for stopping accuracy
     
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  19. MAX1319

    MAX1319 Well-Known Member

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    oh cool. didn't know that. Do you know how long the driver shifts is this branch?
     
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  20. FallenAngel00me

    FallenAngel00me Well-Known Member

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    Wedding Bells in Windor scenario. PlayStation 5.

    The GWE remastered mock up on a Class 165 (is a 166 with a 165 livery) is used as part of a 4 car unit. Was this meant to be?
     
  21. maccagee#4924

    maccagee#4924 Well-Known Member

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    No idea, but the driver at 11am this morning was not the same driver at 4pm.
     
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  22. coursetim

    coursetim Well-Known Member

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    The good stuff is absolutely fantastic, I really love the 165, the new little features like the pigeons, new vehicles, road scenery, the building interiors and the boats are fantastic. Most of the lineside scenery is absolutely beautiful with lots of clutter and foliage. I love the token exchange too it's a nice addition to see.

    I just wish that there had been slightly more care put into the scenery in places. There are floating buildings, fences, vehicles all over the place as it does feel rushed to me. It just needs a small little clean up just to go over the scenery again and just fix those small errors.

    The scenery at the main stations is a little bit of a let down for me too. I hope SeventeenF doesn't mind me cropping this side of his screenshot just to show that the frontage of Maidenhead station is just non-existent.

    IMG_20260721_191539.jpg

    And it's really similar outside of Slough too.
    Screenshot_2026-07-21-19-17-26-89_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

    IIRC there wasn't much room/budget for custom assets which is a shame because that would've really helped to elevate the route in my opinion.

    I don't want to come across as being overly critical because I do love the concept of the route and there is a lot to like about it! I just find myself in the same area as TrainsimTV the detail just needs another pass over.

    I don't expect it to be a perfect copy. I just hoped that a route with the main selling point being the scenery would just be a little more polished. :)
     
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  23. vendys#6021

    vendys#6021 Well-Known Member

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    It must be quite mentally demanding, driving back and forth all day long........ I've done it three times now and it made me a little nervous.:cool::D
     
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  24. SeventeenF

    SeventeenF Well-Known Member

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    Wow! I didn't even notice that, I was so mad at the tower. Doesn't it just scream "care and polish"? :D
     
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  25. marcsharp2

    marcsharp2 Well-Known Member

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    Decades ago, the Leicester to Nottingham stopping service was a Loughborough to Leicester stopping service. My dad worked on the railway and knew some of the drivers, they absolutely hated that service as it was tedious.
     
  26. MAX1319

    MAX1319 Well-Known Member

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    not sure if it's worst than the "dinky" on the Princeton branch off the NEC :) not sure if is enough for a coffee break. but the route feeling
     
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  27. bene2919

    bene2919 Active Member

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    Im not sure if anyone has mentioned this but there are no route hop points at Slough, Maidenhead or Twyford on the GWE, so you can only route hop from Thames Valley Branches and not to. Im on PC
     
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  28. dal#7945

    dal#7945 Well-Known Member

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    Is just me or is it really dark on these lines at night I mean i cant see a thing.
     
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  29. Danflyer

    Danflyer New Member

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    On PC, running 2H42, the stopping point at Wargrave seemed to be a long way up the platform compared to where the passengers are and where the S car stop sign is.

    Found the service patterns a nice change but would be good to have a bit more variety of stock at the mainline stations, the class 70 might help with this. Also if the portals can be extended (or wrapped around to not interfere with tile loading), it would help the mainline stations feel more alive.
     
  30. Disintegration7

    Disintegration7 Well-Known Member

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    This is just malpractice by DTG. Guaranteed Johannes wasn't allowed to modify existing DLC and of course DTG drop the ball.

    I'd love a straight answer on how this could happen for the one DLC that absolutely relies on route hopping.

    Overall i like the branches and don't regret purchasing but i still maintain it would have been much better as a GWE route extension.
     
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  31. simulator fan

    simulator fan Active Member

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    I love the route (s). Played all three branches in one direction set at around midday in summer. The vegetation, rivers, bridges and scenery all superb. Really captures the atmosphere of these branch lines. Absolute bargin for the price in my opinion. Minor criticism is that Bourne end station could do with a bit of polish. But overall stunning.
     
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  32. vendys#6021

    vendys#6021 Well-Known Member

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    In the GWE map, HST trains stop at least in Slough... but here I feel that HST traffic is just a backdrop....... and because the trains probably enter and exit from such short sections, HST trains practically run in step... they don't have time to get moving properly ........ and I haven't seen a single HST train stop in Slough
     
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  33. The Real Casey Jones

    The Real Casey Jones Active Member

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    The 166 windows don't open, 165 do.

    Both trains, very minor issue, if you unlock the doors before turning power key and engaging reverser, nothing happens, but it will proceed to unlock and open once you do engage them. Maybe that it is how it actually works but it seems weird.

    Scenery seems ok to me. Suffers from a certain graininess and unnatural highlights that is common to almost every map for the game but that is not a problem unique to this. I'm not so worried about how exactly this matches the real life setting as I've seen others scrutinizing, nor do I personally mind minor imperfections that are not readily visible from the cab. To be honest I already expected that the maps were sort of Potemkin villages and I'm surprised to find out they usually do stand up to close scrutiny away from the train line itself.
     
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  34. bene2919

    bene2919 Active Member

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    Two of the branch lines are local to me and the detail is incredible. It’s an excellent route with a few bugs that I’m sure will get fixed with patches. Unfortunately where it lets itself down is exactly what the community said from the start and that’s the integration with GWE. I understand not extending and making it standalone, all the reasons are valid and means a better experience for the player, but you have to get the route hopping and timetabling right. I really hope this can be fixed in patches and that the desire and effort is there from both DTG and Incredible Trains to listen to the community feedback. Route hopping on the GWE side should have been in place on release. But as far as I can see the timetables don’t match up well at all, and for me that is part of the experience and the magic of having these branch lines. Surely it wouldn’t have been too difficult to make it so that you route hop and the same trains are at each station. I know someone else has mentioned it but the HSTs running slowly through the stations also weakens the experience. Excellent route, incredible detail and I’m really enjoying it but please try to fix those things as the rest of the route really deserves it.
     
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  35. GooseWaffe

    GooseWaffe Active Member

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    Nice little route.
    DRA cannot be set with the hotkey.
    Not sure if this is like this in real life, but brake hold keeps it at whatever step you were at rather than step 1 braking
     
  36. FallenAngel00me

    FallenAngel00me Well-Known Member

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    Pretty sure Johannes said in the preview that you could route hop between GWE and TVB
     
  37. ChiefGlazer

    ChiefGlazer Well-Known Member

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    Bought this, played 3 routes in 1 direction each, and refunded.

    Whilst I appreciate that these are 3 self contained branches, and I will not knock Johannes for his efforts because they are brilliant looking. But for me, the floating assets, the faults left, right and centre on the 165, Bourne End needs a little polish but Windsor and Eton could do with an entire rebuild. Stop markers also in the wrong place here and there.

    I get that some of you love little branches. But simply not for me.

    Sorry, Johannes
     
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  38. junior hornet

    junior hornet Well-Known Member

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    I'm pretty sure most of the trains from the West Country at least go non stop from Reading to Paddington.
     
  39. OldVern

    OldVern Well-Known Member

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    They do and at Twyford, Maidenhead and Slough would be running at full line speed 125 MPH. The only trains generally to call on the main line platforms at Slough were the Oxford fasts and Cotswold Line services and at Maidenhead in the peaks. But by not having the GWML properly represented and presumably only a short run to and from the portals, the fast services are never going to get up to proper speed.
     
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  40. eMAyTeeTee

    eMAyTeeTee Well-Known Member

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    The HSTs look really goofy coming through so slowly, imo.
     
  41. incrediblehannes

    incrediblehannes Well-Known Member

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    You are using the substituted Class 166 from Great western express in your screenshot. The Class 165 that comes with the DLC has the correct window layout
     
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  42. incrediblehannes

    incrediblehannes Well-Known Member

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    Hey :) Thanks for your feedback, the Class 37 is not part of this DLC and just layers in from another DLC for this railtour. Unfortunately, there isn't much I can do about anything related to the Class 37
     
  43. incrediblehannes

    incrediblehannes Well-Known Member

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    All other feedback has been noted down and I will do my best to adress this with a patch!
     
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  44. jesper2805

    jesper2805 Well-Known Member

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    incrediblehannes

    Indeed, the night lighting is completely wrong and you can’t see anything at all even with the Class 165. Please use the original TSW settings for night lighting and don’t apply custom ones. You really can’t see a thing, not even with the in‑game flashlight.
     
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  45. dal#7945

    dal#7945 Well-Known Member

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    Yeah its so dark you cant see a thing.
     
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  46. incrediblehannes

    incrediblehannes Well-Known Member

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    This is definitly a bug. Not sure what happened there. I will investigate and get back to you. What platform are you running on?
     
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  47. jesper2805

    jesper2805 Well-Known Member

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    Steam PC
     
  48. dal#7945

    dal#7945 Well-Known Member

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    Xbox series x
     
  49. incrediblehannes

    incrediblehannes Well-Known Member

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    Any custom engine.ini settings or mods?
    Night lighting seems fine at my end. Does your's look significantly different from that screenshot?
     

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  50. dal#7945

    dal#7945 Well-Known Member

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    Im on xbox series x when you driving its so dark you cant see anything. Outside off the cab it looks like that.
     

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