Other Dovetail Store Support Not Replying.

Discussion in 'Troubleshooting' started by TigerT, Jun 23, 2020.

  1. TigerT

    TigerT New Member

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    Hi All,

    Really don’t know where to post this.

    10 days ago I ordered 6 dlcs from the dovetail store.

    From the download page I can only access the Steam Codes for 5 of them.

    I emailed store support 10 days ago and raised a ticket 8 days ago. But no response has been received to either.

    Anyone got any suggestions on how to get DTG to actually give me the DLC they’ve taken my money for?
     
  2. longo239

    longo239 Well-Known Member

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    Contact Scalefast on the link below and click on "Contact Us". They run the DTG store and I found they responded very quickly.
    https://www.scalefast.com/
     
  3. TigerT

    TigerT New Member

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    Thank You, I will try that.
     

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