PlayStation Can't Create Profile In Tsw 2

Discussion in 'Troubleshooting' started by lamlam200064, Aug 20, 2020.

  1. lamlam200064

    lamlam200064 New Member

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    hi,

    I bought the tsw2 from ps store, then I used to create the profile. It doesn't allow me to input the name and it can't be empty the name. Can anyone provide any assistance ?????
    I am located in HK
     
  2. ozil927

    ozil927 New Member

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    Same problem here in HK

    I can't login my Dovetail account. When press the x button trying to input the email and password, the keyboard doesn't show up and there is no response at all
     
  3. lamlam200064

    lamlam200064 New Member

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    can anyone help?
     
  4. jerryysimpsons

    jerryysimpsons New Member

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    im having the same issue you got, i got 2 accounts log in on my ps4, bought it from my uk account, and play it on my hk account, ive been doing this on tsw for at least 1 year, onscreen keyboard work on tsw perfectly, dont know what happened with tsw2, i already create a ticket and report this issue to dovetail, now im waiting for their response.
     
  5. lamlam200064

    lamlam200064 New Member

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    I see, would dovetail or any technicians offer any assistance to solve the problem?
     
  6. TrainSim-Steve

    TrainSim-Steve Senior Producer Staff Member

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    Hi Guys,

    Thanks for letting us know - this has been recorded and we'll get back to you as soon as we have some news to share with you.

    Best, Steve
     
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  7. lLesJar

    lLesJar New Member

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    I also cannot log into my DTG profile or input my name to start a new driver. I have got the download from PS STORE the standard version and I also have TSW 2020 installed as I want something to compare with and use until all preserved routes are done. This is terrible to release a software with this type of error and nearly a week after release there is no fix yet. Surely you need to get as many users to run the software as possible to find any bugs and errors , but this error stops any use of the software whatsoever
     
  8. lamlam200064

    lamlam200064 New Member

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    still not working ~
     
  9. lamlam200064

    lamlam200064 New Member

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    still not working ~
     
  10. lamlam200064

    lamlam200064 New Member

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    still not working ~
     
  11. anthony_ozzs

    anthony_ozzs New Member

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    I am from Macau and have the same problem
     
  12. anthony_ozzs

    anthony_ozzs New Member

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    i finally worked out how to solve it,
    Just simply swap the "X" and "O" button (X for enter, O for back), then it works.
     
  13. lamlam200064

    lamlam200064 New Member

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    I have swap the buttons and it's not working
     
  14. ritty

    ritty New Member

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    Hi Steave
    I bought this game today and not working for me as well. On screen key board not be displayed and cannot type any letters. Means cannot play this game though we paid money, so sad.
     
  15. anthony_ozzs

    anthony_ozzs New Member

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    Did you swap it in the main menu of your ps4?
    Go Setting > System > Use X button for Enter
     
  16. ritty

    ritty New Member

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    Thanks, yes I tried but didnt work for me...
     
  17. lamlam200064

    lamlam200064 New Member

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    ys , I tried with what you said, but it didn't work
     
  18. Stephen Crofts

    Stephen Crofts Well-Known Member

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    I had a similar issue. Downloaded using uk store, play using Japanese account. Connecting Bluetooth keyboard allows typing to create a profile.
    The software keyboard appears rarely and randomly.
    Beyond that I've been able to use the game without issue so far.
     
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  19. ritty

    ritty New Member

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    Thanks!! It worked for me as well!!!!
     
  20. anthony_ozzs

    anthony_ozzs New Member

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    I have the game updated today and it become very lag now:(:(, always cracked and go back to PS4 main menu
     
  21. wicky

    wicky New Member

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    I press X and O together in HK and then the keyboard appear
     

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