I’m just curious to know why Jay left? He’s been with DTG and TS/TSW for quite some time. I’d also like to thank him for his devotion to the community and a farewell, but we seriously need an explanation besides for Martins announcement in the FSW closing thread (which gave off pretty much no extra details).
Whether Jay left of his own accord or was let go by DTG, for whatever reason, we, as customers, are not entitled to that information. It is entirely a private matter between an employer and employee. It is likely that most DTG staff aren't aware of the actual reason, especially if he was let go, because that isn't information that upper management and HR are going to bandy around. This isn't unique to DTG, by the way. Any company that would come online and state we've let go this employee for x, y, z is acting in bad faith and also compromising that individuals possibilities of getting hired elsewhere. That's not a company you want to work for.
I think people are mistaking this company for goverment? It seems they think that every move the company makes needs to be explained to customers.......no.
I wholeheartedly agree. Some people are completely losing the plot, particularly at that ‘other place’. Why on earth should DTG tell people who buy their products why a member of staff has left the company?!
Well, I don't want to turn this into an "us vs them, bashing" style of thread. Jay was a strong facet of this community. His departure, at the same time that FSW was announced to be closing, was a shock. It's enough to get anyone worried about a project (TSW) that they're investing time and money into. It's only Human to want to know the details in order to offset the worry or curiosity. To gain closure, if you like. It's just that, as I said, we're not entitled to that kind of information.
Don’t be so sure, I’m sure DTG thought everything would go well with FSW and we see where that went. So far DTG has been failing to produce content in a faster way with less bugs and more more length to it and still has not released that editor. I just hope that with the decline of FSW, DTG transfers mainly to TS/TSW, with more help hopefully the game would get better.
Although it would be nice to hear the reason for his departure, that would come from Jay himself. He has a right to privacy if he chooses to or not to speak about. We may never find out why he left and I am fine with that I say let things be for now.
Ditto. I’ve been using it more and more recently and it really is very good, persistent bugs aside. I’m excited about what comes next, but whatever it is this time they must get it right first time, no excuses. I also look forward to being able to use what we’ve already got, expanded and bug free!
I wasn’t really expecting concrete details, I really just wanted to call attention to the matter hoping to get at least something else besides the statement made by Martin earlier this week. I’m hoping now with Jay’ s departure that we’ll see more participation on DTG’s part (wishful thinking), and hopefully make the customer experience better.
I don’t think Matt ever said that. In fact, whenever those come up, Matt explains that he forgot about it, and it would be a big undertaking to add them in, and that’s it. Never any mention that he would do that. Maybe could, but not would.
Purely playing Devils Advocate here but have we considered that one of the biggest gripes people have with DTG is/was poor communication, particularly on these forums. The person responsible for that communication has just left the company so I would suggest that it’s just as plausible that maybe someone at DTG is actually listening to feedback. God forbid!
It wasn’t necessarily Jay, but the company as a whole with their poor business ethics and communication. Who knows why Jay left, could very well be that he was unhappy on how DTG deals with things like communication and sought out to find a new job that does do it well. I could tell you that I don’t know why DTG waists their money on customer support and communication if they don’t actually do anything. I recently emailed DTG support with a TS problem that was preventing me from playing some career scenarios, i gave them a detailed description on what it was and what I couldn’t play, and they email me back asking me what the problem was, almost like they didn’t even read the previous email. So I emailed them again and of course they just send me a link to the 10 easy steps or whatever on the Kayako page. Of course, it didn’t even help my problem, they just don’t know how to fix it and they’re lazy beyond this belief. It also took them a full week for one email back! They seriously have to step up there game because I’m really unhappy and unimpressed for the price we pay for there content.