Xbox Loading Screens.

Discussion in 'Troubleshooting' started by Yoinkermcskoinker, May 17, 2021.

  1. Yoinkermcskoinker

    Yoinkermcskoinker Well-Known Member

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    Why hasn’t there been a new railfan shot on the loading screens for months? Why do you keep doing the competitions if you aren’t even going to bother putting them in the game anyway

    also this popped up today... like come on sehs came out months ago
    B88EBC15-BA24-4495-AFC3-2211F3ADFB8F.png
     
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  2. Coastway trainspotter

    Coastway trainspotter Well-Known Member

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    Yea it’s annoying . Hopefully it gets fixed soon . This is why I’m not participating in the screenshot contest
     
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  3. Stephen Crofts

    Stephen Crofts Well-Known Member

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    Mine is stuck with the winner from 4-5 weeks ago (f7 loco). But the DTG adverts renew without any problem.
     
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  4. box215

    box215 Active Member

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    There are real problem they need to fix related to actually driving the trains
    And you're complaining about what you see on the loading screen?

    Seriously?

    EDIT: and how is this a technical issue? does this prevent you from playing the game as expected? definitely not
     
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  5. Coastway trainspotter

    Coastway trainspotter Well-Known Member

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    There are better things that could go on the loading screen . It takes over a minute to load most services
     
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  6. DTG Natster

    DTG Natster Producer Staff Member

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    Yoinkermcskoinker This is being looked into, but I could do with a little more information from yourself.

    Can you confirm what Xbox console you are currently using please?

    And if at all possible could you upload a picture of what you see on your screen while the game is loading, even a picture uploaded from a mobile would be useful.

    Additionally if anyone else is experiencing this problem please could you let me know what platform you are using, and what image you are seeing while the game loads.
     
    Last edited: May 21, 2021
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  7. Coastway trainspotter

    Coastway trainspotter Well-Known Member

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    Hi ,

    I have just loaded a service and have the same . I am on an Xbox one s digital
     

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  8. JonnE

    JonnE Well-Known Member

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    Hi Natalie,

    Xbox Series X with three different alternating images as loading Screens:
    The HHL advertisement, the Rush Hour teaser and the Railfan Shots guide.

    Last displayed screenshot winner was Doktor1's Clinchfield shot if that's any help.
     
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  9. Stephen Crofts

    Stephen Crofts Well-Known Member

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    Thanks Nat,
    Can't get a screen shot up right now, but DTG screens are up to date but railfan shots are not. Only the F7 shot from about a month ago is visible.
    Problem started about a month ago.
    This is on a base ps4
     
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  10. Yoinkermcskoinker

    Yoinkermcskoinker Well-Known Member

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  11. FD1003

    FD1003 Well-Known Member

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    Same for me on Xbox SX as well
     
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  12. jasonpfc

    jasonpfc Well-Known Member

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    Same here: xbox series S occasionally the F7 also pops up
     
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  13. ildario77

    ildario77 Well-Known Member

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    The italian version still shows black loading screens for new TSW2 content and old TSW2020 loading screens for preserved content. I reported this thing 10000000000 times but you keep ignoring it. Thanks.
     
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  14. bobbobberdd

    bobbobberdd Well-Known Member

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    I have the same Problem on Xbox One S. I only see the Pictures of the Announcement for Rush Hour and Hamburg-Lübeck Out Now

    Edit: I can also see the Screenshot Picture
     
    Last edited: May 23, 2021
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  15. solicitr

    solicitr Well-Known Member

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    Problem exists on PC also: the Clinchfield is the only player screenshot to load. The DTG advert screens load just fine.
     
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  16. DTG Natster

    DTG Natster Producer Staff Member

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    We believe we have found the cause for this error, looks like the most recent images have been uploaded as .jpg when they should be .png. which might be causing the problem.
     
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  17. Yoinkermcskoinker

    Yoinkermcskoinker Well-Known Member

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  18. DTG Natster

    DTG Natster Producer Staff Member

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    This has now been updated and should be working as intended. If anyone is able to confirm that you can now see the screenshots that would be very helpful.
     
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  19. bobbobberdd

    bobbobberdd Well-Known Member

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    After reading your post, I have started TSW2. Unfortunately it works not.

    Edit: Now it works for me on Xbox One S
     
    Last edited: May 27, 2021
  20. HaibaraHariko

    HaibaraHariko Active Member

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    Checked the folder and only 4 advertisement pictures (the sale, Railfan thing, Rush Hour and SEH) were there. They do appear in the game though. I thought there should be screenshots contest pictures but no.
     
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  21. solicitr

    solicitr Well-Known Member

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    As of this morning it's working correctly for me on PC
     
  22. FD1003

    FD1003 Well-Known Member

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    Fixed for me on Series X :)
     

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