Should Dtg Offer All Ps4 Customers A Free Dlc To Say Sorry For The Update Mess?

Discussion in 'TSW General Discussion' started by Skyz2020, Aug 20, 2021.

Thread Status:
Not open for further replies.
  1. Skyz2020

    Skyz2020 Well-Known Member

    Joined:
    Dec 16, 2019
    Messages:
    788
    Likes Received:
    854
    A simple yes / no poll

    "Should DTG offer all PS4 customers a free DLC to say sorry for the update mess?"
     
    • Like Like x 2
  2. adam.fisher6912

    adam.fisher6912 Member

    Joined:
    Jun 6, 2020
    Messages:
    29
    Likes Received:
    36
    what's the point ? It won't play anyway !!!
     
    • Like Like x 12
  3. Coastway trainspotter

    Coastway trainspotter Well-Known Member

    Joined:
    Jan 12, 2021
    Messages:
    2,852
    Likes Received:
    2,187
    Absolutely not . Xbox and pc players will all be missing out even though some of them have had issues as well . It is also worth noting that only some PlayStation players have had issues , so it wouldn’t be fair for everyone to get free dlc
     
    • Like Like x 4
  4. Skyz2020

    Skyz2020 Well-Known Member

    Joined:
    Dec 16, 2019
    Messages:
    788
    Likes Received:
    854
    Lol I was thinking after resolution but I like the humour :)
     
    • Like Like x 2
  5. OnlyMe1909

    OnlyMe1909 Well-Known Member

    Joined:
    Jan 26, 2019
    Messages:
    704
    Likes Received:
    924
    Voted no as I think a totally free DLC is too much. A 5 of 10% discount for a future dlc would be more suitable imo
     
    • Like Like x 3
  6. Mattty May

    Mattty May Guest

    No. What harm has really been done?
     
    • Like Like x 7
    • Helpful Helpful x 1
  7. AGoodJudge

    AGoodJudge Active Member

    Joined:
    Aug 29, 2020
    Messages:
    129
    Likes Received:
    72
    Not going to happen. They won't even say sorry by saying sorry.
     
    • Like Like x 3
  8. Mr heff

    Mr heff Well-Known Member

    Joined:
    Sep 10, 2018
    Messages:
    613
    Likes Received:
    732
    Not that I'm saying they should, I'm just saying i like free DLC :)
     
    • Like Like x 4
  9. a.paice

    a.paice Well-Known Member

    Joined:
    Sep 10, 2020
    Messages:
    974
    Likes Received:
    1,586
    I can’t play anything at the moment as none of my routes work but I still don’t think I deserve anything for it. I don’t even blame DTG.

    If they fix it next week then I’ll be happy. I just really wanted to play the NEC.
     
    • Like Like x 3
  10. Turbojugend

    Turbojugend Well-Known Member

    Joined:
    Mar 23, 2020
    Messages:
    258
    Likes Received:
    338
    Can't see that working out. If they offered free DLC it would likely be a specific item, in which case they'd end up ticking off everyone who already bought it.
     
    • Like Like x 2
  11. OnlyMe1909

    OnlyMe1909 Well-Known Member

    Joined:
    Jan 26, 2019
    Messages:
    704
    Likes Received:
    924
    You can do that right now, you know that right? Just delete your game with all add-ons and re-install the basegame but no DLC's. Then buy and download NEC. As said numerous times on the forums, that will work.
     
  12. diamondderp

    diamondderp Guest

    Giving a free DLC to say sorry about that we have to wait 3 or 4 days to play TSW is nuts. Maybe an small discount or an unlocking something in the mastery is good enough.
     
    • Like Like x 2
  13. Wilfboy

    Wilfboy Active Member

    Joined:
    Nov 26, 2018
    Messages:
    121
    Likes Received:
    144
    It wouldn't happen as that would be admitting its their fault
     
    • Like Like x 2
  14. a.paice

    a.paice Well-Known Member

    Joined:
    Sep 10, 2020
    Messages:
    974
    Likes Received:
    1,586

    I’ve tried it on mine twice alas. It seems to affect everyone slightly differently for some reason
     
    • Like Like x 1
  15. ross.duncan35

    ross.duncan35 Active Member

    Joined:
    Aug 22, 2020
    Messages:
    160
    Likes Received:
    140
    people cant play a game they have paid good money for,would you really have posted that if you were still on a ps4?
     
    • Like Like x 1
  16. Nielsen

    Nielsen Well-Known Member

    Joined:
    Mar 29, 2020
    Messages:
    352
    Likes Received:
    682
    Hard to see what they can do right now without causing more controversy somewhere.

    The game breaking into tiny pieces on the same day Rush Hour went live sounds pretty harmful to me.
     
    • Like Like x 1
  17. Skyz2020

    Skyz2020 Well-Known Member

    Joined:
    Dec 16, 2019
    Messages:
    788
    Likes Received:
    854
    Now that's an interesting view point. Depends how they phrase it "we at DTG are giving away a dlc for free to celebrate the core update" - legally no harm no foul ... maybe... let's see, poll lot closer than i thought, sneaky xbox, ps5 and pc users having a little chuckle.
     
    • Like Like x 1
  18. Skyz2020

    Skyz2020 Well-Known Member

    Joined:
    Dec 16, 2019
    Messages:
    788
    Likes Received:
    854
    56% yes, if we got this to 90% yes would DTG listen I wonder....
     
  19. Gilly

    Gilly Well-Known Member

    Joined:
    May 22, 2019
    Messages:
    697
    Likes Received:
    1,447
    I'm politely declining to vote but I will say why.
    Whilst I think your suggestion has merit and is most certainly valid in the circumstances, hell they're sitting on my season pass money at the moment, it's unworkable in practice.
    Take just one example of say someone who has all the DLC, how are they to be compensated?
    DTG though, best get your thinking caps on, it's going to take something to regain any form of dignity and respect in this forum. Well certainly from me.
     
    • Like Like x 5
  20. Skyz2020

    Skyz2020 Well-Known Member

    Joined:
    Dec 16, 2019
    Messages:
    788
    Likes Received:
    854
    Thank you Gilly. I respect your decision not to vote. I did not consider the full dlc as this cant be more thAn 5 per cent of user base or maybe less? However I am with you Gilly, DTG circling the drain here, let's see how the vote goes, roll on 90%
     
    • Like Like x 2
  21. bigmanshake

    bigmanshake New Member

    Joined:
    Sep 8, 2020
    Messages:
    10
    Likes Received:
    10
    not even a DLC a Free copy of any rush hour route this is horrid and reminds me of my internet uselesss
     
    • Like Like x 2
  22. Skyz2020

    Skyz2020 Well-Known Member

    Joined:
    Dec 16, 2019
    Messages:
    788
    Likes Received:
    854
    DTG going into melt down mode, a thread closed within 60 seconds there just to save face. In fairness the OP had asked for it but it was like an eagle in bound once requested (see thread marked closed)
     
    Last edited: Aug 20, 2021
    • Like Like x 3
  23. Skyz2020

    Skyz2020 Well-Known Member

    Joined:
    Dec 16, 2019
    Messages:
    788
    Likes Received:
    854
    Lol I would take the brighton one as my freebie, in a world that a dlc is given out for free
     
    • Like Like x 1
  24. Gilly

    Gilly Well-Known Member

    Joined:
    May 22, 2019
    Messages:
    697
    Likes Received:
    1,447
    Appreciate it, thanks from me to.
    Perhaps its time for something new though, but I won't suggest anything here as I'm not ruining your poll, and ultimately that again is DTG's job!!
     
    • Like Like x 1
  25. TheKillEffect

    TheKillEffect Member

    Joined:
    Nov 26, 2018
    Messages:
    84
    Likes Received:
    76
    THERES A UPDATE ROLLING OUT NOW ON PS4
     
    • Helpful Helpful x 1
  26. Skyz2020

    Skyz2020 Well-Known Member

    Joined:
    Dec 16, 2019
    Messages:
    788
    Likes Received:
    854
    Indeed :) . Goodnight gilly off to bed. Will wake up and see the poll percentage. Good luck everyone in the days ahead
     
    • Like Like x 1
  27. thatleedsguy#8590

    thatleedsguy#8590 Active Member

    Joined:
    Jan 13, 2021
    Messages:
    127
    Likes Received:
    208
    I'll say no on the basis that all PS4 players want is to be able to play the dang game again. To have it fixed as soon as possible with assurances that something this disastrous doesn't happen again (I know updates don't always work 100% but to have things be unplayable is what I'm talking about, here) would be fine by me.

    An article apologising to all players who have been affected by the issue would be common courtesy, imo.
     
    • Like Like x 1
  28. Tynmar

    Tynmar Well-Known Member

    Joined:
    May 23, 2020
    Messages:
    752
    Likes Received:
    712
    Free LoCo at Christmas would be lovely!!!

    the handling of this update has been shoddy and many left in the dark. So many posts reporting the same thing :cool:

    the communication for next gen was weak as hell without even giving a date till the last minute.

    the deployment was dreadful, they should have said there will be some downtime.
    For example, Don’t download any new DLC and put a pause in the store while that part was updating… then release the core update.

    the updates with WRONG (yeah caps) info was painful and near useless, well it was useless.

    “download the dlc again” when it’s already installed and therefor you WONT (yeah caps again) give you the option to follow the only advice given.

    little late but the most recent announcement/ suggestion which I think all PS4 folk will need to do, reinstall. But not x y and z while they are the last to be updated. Helpful knowing they know what remains to update on the store.

    so yeah free LoCo for all, not just PS4 users at the end of the year would be a lovely treat to make up for this shambles.
     
    • Like Like x 1
  29. Mattty May

    Mattty May Guest

    Do we know for sure this is a DTG issue or a Sony issue. Failing to see what content you have already purchased and asking you to pay again is a PSN issue as it’s not seeing your library properly.
     
  30. Tynmar

    Tynmar Well-Known Member

    Joined:
    May 23, 2020
    Messages:
    752
    Likes Received:
    712
    many if any other games had this issue recently with the store? :o
     
  31. thatleedsguy#8590

    thatleedsguy#8590 Active Member

    Joined:
    Jan 13, 2021
    Messages:
    127
    Likes Received:
    208
    I think it's a DTG issue, honestly. It's an issue with your add-ons not being recognised by the newly updated version of the game (or some variation of this).

    Technically, the DTG issue creates a knock-on Sony issue where players can actually buy DLC's twice as...technical reasons. I think that knock-on issue is to do with Sony having the updated DLCs on the store but it doesn't recognise your purchased DLCs as valid or something so it lets you buy them again.

    All this to say no one knows the technicalities, but I'm fairly sure this is primarily a DTG issue.
     
    • Like Like x 2
  32. Mattty May

    Mattty May Guest

    It’s certainly a bit of a mess.
     
    • Like Like x 3
  33. thatleedsguy#8590

    thatleedsguy#8590 Active Member

    Joined:
    Jan 13, 2021
    Messages:
    127
    Likes Received:
    208
    There does seem to be good news as there's another update (currently copying on my PS4...whatever that means). Hopefully this is a patch.

    I wouldn't pin any blame on Sony since DTG released the update, assuming it would work fine. That's not the case, sadly. How they didn't discover this problem before release is beyond me.
     
    • Like Like x 2
  34. cjrrfan

    cjrrfan New Member

    Joined:
    Aug 19, 2021
    Messages:
    2
    Likes Received:
    0
    No, because it is not DTG fault. Sony needs to do an update that TSW2 had and did not make it go live. There is an update now so let’s pray everything is normal
     
  35. thatleedsguy#8590

    thatleedsguy#8590 Active Member

    Joined:
    Jan 13, 2021
    Messages:
    127
    Likes Received:
    208
    Sorry to say, but I think you're mistaken. DTG made the update and chose to allow Sony to release it. Sony are not really responsible for what DTG gives them to make public.

    Bottom line, DTG should have tested and fixed the issues before it was let out the door.
     
    • Like Like x 4
    • Helpful Helpful x 1
  36. moofeen#2182

    moofeen#2182 Active Member

    Joined:
    Jul 28, 2021
    Messages:
    366
    Likes Received:
    131
    I don’t really care if they don’t but ill take one if they give one out you can’t lose anything
     
    • Like Like x 2
  37. Gilly

    Gilly Well-Known Member

    Joined:
    May 22, 2019
    Messages:
    697
    Likes Received:
    1,447
    Sorry I can't help but laugh, that's what my dad said to me after I totally totalled my motor the first time at age 17, appreciate the perspective chap!
     
    Last edited: Aug 20, 2021
    • Like Like x 1
  38. moofeen#2182

    moofeen#2182 Active Member

    Joined:
    Jul 28, 2021
    Messages:
    366
    Likes Received:
    131
    Nope never
     
  39. moofeen#2182

    moofeen#2182 Active Member

    Joined:
    Jul 28, 2021
    Messages:
    366
    Likes Received:
    131
    How did you get the update
     
  40. thatleedsguy#8590

    thatleedsguy#8590 Active Member

    Joined:
    Jan 13, 2021
    Messages:
    127
    Likes Received:
    208
    Pressing options whilst hovering over the game gives you a menu. Check For Update is what you want to click. But as seen here, it doesn't seem to have fixed anything?
    Maybe the game no longer crashes, but the DLC issue is still present.
     
  41. moofeen#2182

    moofeen#2182 Active Member

    Joined:
    Jul 28, 2021
    Messages:
    366
    Likes Received:
    131
    HOW DID YOU GET THE UPDATE
     
  42. Doomotron

    Doomotron Well-Known Member

    Joined:
    Oct 24, 2018
    Messages:
    2,820
    Likes Received:
    3,383
    It is their fault...
     
    • Like Like x 1
  43. moofeen#2182

    moofeen#2182 Active Member

    Joined:
    Jul 28, 2021
    Messages:
    366
    Likes Received:
    131
    Oh my game is downloading hopefully it shows the update plz god and Jesus
     
    • Like Like x 1
  44. MetrolinkF125#916

    MetrolinkF125#916 Well-Known Member

    Joined:
    Jul 2, 2019
    Messages:
    1,187
    Likes Received:
    1,813
    This is a serious issue, and DTG understands that it must be fixed immediately, so it will be fixed. There is no need for PS4 players to get a code for a free dlc of their choice.
     
    • Like Like x 1
  45. moofeen#2182

    moofeen#2182 Active Member

    Joined:
    Jul 28, 2021
    Messages:
    366
    Likes Received:
    131
    True there’s no point in getting angry that’s just gonna bring their confidence down wich will prolly make the update time later
     
    • Like Like x 1
  46. thatleedsguy#8590

    thatleedsguy#8590 Active Member

    Joined:
    Jan 13, 2021
    Messages:
    127
    Likes Received:
    208
    This new update doesn't seem to fix anything, though. But yeah, I think it will show up just fine. Unless it's already installing it with your download? I'm no tech expert.
     
  47. smugstarlord#4202

    smugstarlord#4202 Well-Known Member

    Joined:
    Jun 24, 2021
    Messages:
    714
    Likes Received:
    1,264
    And what If you own all the dlc already?
     
    • Like Like x 1
  48. li150special

    li150special Well-Known Member

    Joined:
    May 6, 2021
    Messages:
    335
    Likes Received:
    457
    Well, there will be further DLCs in future I think (Class 313, Brighton Mainline, etc.). Maybe there would be a voucher IF DTG were to decide to go this route. Personally, I don't think it is going to happen and I have to say it would be quite unusual. Had some issues with Apple, Microsoft, etc. but never got a freebie.
     
    • Like Like x 3
  49. thatleedsguy#8590

    thatleedsguy#8590 Active Member

    Joined:
    Jan 13, 2021
    Messages:
    127
    Likes Received:
    208
    I'm in favour of a discount like this. A one-time discount on anything that stays there until you decide to use it would be nice.
     
    • Like Like x 2
  50. moofeen#2182

    moofeen#2182 Active Member

    Joined:
    Jul 28, 2021
    Messages:
    366
    Likes Received:
    131
    Ya cuz that’s apple they are a waaaaaaaaaaaaaaaaaaaaaaaay bigger company no offence dovetail but it’s the truth
     
Thread Status:
Not open for further replies.

Share This Page