When I try to lodge a support ticket on the new support system I get "We are sorry. You have been restricted from accessing this helpdesk page." after putting in all the information for the ticket.
Not sure which site you're using but here is the correct website for submitting tickets. https://dovetailgames.freshdesk.com/support/home
Thanks mate, that is the one. I think I worked out likely what happened, while it already had my email I selected to use Google as an authenticator which might have needed some back end magic to be done, even though its the same email it would have been a different way in.
