Class 700 Not Loading Up

Discussion in 'Technical Reports' started by onedartlees#8318, May 5, 2022.

  1. onedartlees#8318

    onedartlees#8318 New Member

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    Hi every time I load the class 700 In the new Chatham main like all I'm getting is a white screen ive attached a pic below off what I mean could someone help
     

    Attached Files:

  2. torfmeister

    torfmeister Guest

    Have you installed any mods? Graphics settings changed? Your screenshot really looks weird. Is it only the 700?

    222.png
     
    Last edited by a moderator: May 5, 2022
  3. onedartlees#8318

    onedartlees#8318 New Member

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    No its not the 700 is the new chatham mainline that is not loading

    QUOTE="torfmeister, post: 483320, member: 31457"]Have you installed any mods? Graphics settings changed? Your screenshot really looks weird. Is it only the 700?

    View attachment 86306 [/QUOTE]
     
  4. onedartlees#8318

    onedartlees#8318 New Member

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    Its not the 700 its the new Chatham mainline that is loading up like that because I loaded the 700 in quick drive and it works
     
  5. torfmeister

    torfmeister Guest

    The screenshot I posted is the same scenario you made your screenshot.

    Go to Steam Library, right-click Train Simulator, select Properties... > DLC

    Untick Chatham Main Line: London Victoria...

    Wait until Steam has finished uninstalling, then tick it again to redownload this DLC.

    44.png
     
  6. onedartlees#8318

    onedartlees#8318 New Member

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    Ive done that it didn't work
     
  7. torfmeister

    torfmeister Guest

    Your screenshot looks like the camera is facing towards the cab. When you press 8 and move the camera freely, how does it look? Is the game freezing?
     
    Last edited by a moderator: May 5, 2022
  8. onedartlees#8318

    onedartlees#8318 New Member

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    Ive tried that nothing is happening it's still a white screen
     
  9. torfmeister

    torfmeister Guest

    Contact DTG support.
     
  10. onedartlees#8318

    onedartlees#8318 New Member

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    How do in contact them
     
  11. torfmeister

    torfmeister Guest

    In the top right corner of the forums, click Support.
     
  12. torfmeister

    torfmeister Guest

    The first thing they'll tell you is to verify your local files - this can solve your problem.

    Go to Steam Library, right-click on Train Simulator, select Properties...
    Then click "Verify Integrity of Game Files".

    22.png

    Good luck!
     
  13. torfmeister

    torfmeister Guest

    :D

    onedartlees#8318 Please let us know if and how you resolved this, to be able to extend our "knowledge base" and help other players having the same issue.
     
  14. 749006

    749006 Well-Known Member

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    Yes, my bad - I looked at your picture instead of his - DOH!
     
  15. onedartlees#8318

    onedartlees#8318 New Member

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    Still not have fixed it
     
  16. torfmeister

    torfmeister Guest

    So what did DTG support advise?
     

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