Dtg Flash Sale Issue

Discussion in 'TSW General Discussion' started by Disintegration7, Jun 16, 2022.

  1. Disintegration7

    Disintegration7 Well-Known Member

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  2. CowBoyWolf

    CowBoyWolf Well-Known Member

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  3. Disintegration7

    Disintegration7 Well-Known Member

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  4. nwp1

    nwp1 Well-Known Member

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    Ok in UK too. Was showing here this morning, ten hours ago.
     
  5. Disintegration7

    Disintegration7 Well-Known Member

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    Ok well i tried again and was able to get the Class 31 for $8.99. Maybe my browser was loading a cached version or something.

    Anyway mods feel free to close this thread. Sorry for any confusion.
     
  6. Disintegration7

    Disintegration7 Well-Known Member

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    Edit: turns out that was the TSC version which i didn't realize until i validated the code.

    Lesson learned to read more carefully, but now i'm out 10 bucks ah well.
     
  7. nwp1

    nwp1 Well-Known Member

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    Glad it’s sorted for you.
     
  8. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Glad you managed to get there in the end!

    RE: the TSC version, message our Support team - they might be able to help (not sure if now you've validated it we'll be able to refund, but we may be able to do something).
     
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  9. redtrainz

    redtrainz Active Member

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    Question in general about buying from the Dovetail store: the PC code I purchase there is a steam code, right?
     
  10. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Correct!
     
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  11. redtrainz

    redtrainz Active Member

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    I'll rapidly transit to the store then.
     
  12. Disintegration7

    Disintegration7 Well-Known Member

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    Thanks, but i never actually did though- the Class 31 is still showing as $19.99 on the US store. I'd really like to buy it for 40% off before the sale expires.

    Not too worried about the TSC purchase- that was clearly my mistake.
     
  13. nwp1

    nwp1 Well-Known Member

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    Disintegration7. If you want the class 31, submit a support ticket. They will let you have it at the discounted rate, or wait until next Thursday morning 10am pacific time and buy it in the next steam sale. The choice is yours.
     
  14. Same here in the UK on steam for the full price. No discount.
     
  15. Disintegration7

    Disintegration7 Well-Known Member

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    Why do i need to submit a support ticket?

    This is a publicly advertised sale that isn't being honored on DTG's own store- at least the US version. They need to sort it out.

    This is the US store page as of right now:
    https://store.dovetailgames.com/us/tsw2addons

    Both the Class 31 and DB BR 182 are selling for full price, but are supposed to be 40% off.

    My mistaken purchase of the TSC version is entirely on me, and i'm not upset about that.
     
  16. Disintegration7

    Disintegration7 Well-Known Member

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    It's a DTG store sale, not a Steam sale. See the link in my OP for more info.
     
  17. redrev1917

    redrev1917 Well-Known Member

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    Showing the right price for me when I clicked your link, does it change once you check out?

    upload_2022-6-18_17-25-23.png
     

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