Where Are My Routes In Tsw3?

Discussion in 'TSW General Discussion' started by pterocles#7018, Sep 7, 2022.

  1. pterocles#7018

    pterocles#7018 Active Member

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    I have purchased deluxe edition....and see my print screen. So....where are my routes?

    upload_2022-9-7_8-29-13.png
     
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  2. Suryaaji#2369

    Suryaaji#2369 Well-Known Member

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    What platform you're on?
     
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  3. pterocles#7018

    pterocles#7018 Active Member

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    PC
     
  4. pterocles#7018

    pterocles#7018 Active Member

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    That was damn too expensive for virtually nothing. Who should I contact? Dovetail? Epic? Any idea?
     
  5. OldVern

    OldVern Well-Known Member

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    The routes and other DLC should start downloading by now. Have you completely shut down and restarted Steam or better still LOVE down and restarted your PC then Steam? That started the process for me but with over 100Gb of data to download and install/verify at 8MB/s it’s a long process.
     
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  6. Suryaaji#2369

    Suryaaji#2369 Well-Known Member

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    I experienced similar thing right now, I'm also on Epic version of the game. Core route of TSW3 missing from my Epic Launcher Library. Have no idea why.
     
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  7. pterocles#7018

    pterocles#7018 Active Member

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    No, I did not, but it is EPic. May work same as Steam, so maybe worth a try. It was interesting that after purchase it offer two install option separate , one for core game and one for spirit of stem. I chose core game of course..... you see the result.
     
  8. Tigert1966

    Tigert1966 Well-Known Member

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  9. OldVern

    OldVern Well-Known Member

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    Ah sorry, didn’t pick up it was Epic.
    Process seems to have been a bit rough regardless of platform.
     
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  10. Suryaaji#2369

    Suryaaji#2369 Well-Known Member

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  11. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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  12. Suryaaji#2369

    Suryaaji#2369 Well-Known Member

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    Hi JD! Already reply your massage on other thread, but to make things clear. I already owned Spirit of Steam on TSW2, that's made me pre-purchase Standard Edition TSW3.
    Spirit of Steam already available in Epic Store since yesterday afternoon i believe, but up till it says "Unavailable" on the Spirit of Steam store page. Thanks
     
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  13. pterocles#7018

    pterocles#7018 Active Member

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    Hi JD, I bought the deluxe edition on Epic. I have not owned Spirit of steam on tsw2.
    Now all I see is Spirit of stem on tsw3. Non of the 3 new core routes are available. Non of the 10 or so previous dlc are available in tsw3.
     
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  14. tygerways#2596

    tygerways#2596 Well-Known Member

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    I can see all the 23 DLCs that are listed in your post as already available in the Epic store, where they are offered to me for purchase.
    But neither does the client download them, nor are they listed as already purchased Add-ons in my library.
    The four routes that I bought with the TSW3 deluxe version are all there, though.

    upload_2022-9-7_18-0-34.png
     
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  15. Suryaaji#2369

    Suryaaji#2369 Well-Known Member

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    I think the problem is on Epic side, thanks for JD to get in touch with us. I hope it will sorted out soon.
     
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  16. pterocles#7018

    pterocles#7018 Active Member

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    I wonder if you have the 3 new core routes playable? If you look at my print screen attached picture you see that I have neither.
     
  17. pterocles#7018

    pterocles#7018 Active Member

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    This is what I see. As you can see core game only says 1 add-on. Interesting.
    upload_2022-9-7_18-18-13.png
     
  18. tygerways#2596

    tygerways#2596 Well-Known Member

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    Yes. I have already played all of them. And they are still there:
    upload_2022-9-7_18-19-11.png
     
  19. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Thanks, folks. We're investigating with Epic.
     
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  20. DarkWolf

    DarkWolf Active Member

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    I have the same issue as tygerways#2596, I have my four core TSW3 routes from the Deluxe Edition but none of the TSW2 stuff yet.

    I noticed when I go to the store page from the main menu, the TSW Compatible DLCs that I own and that have been released so far on Epic show a yellow check mark over them same as the four TSW3 routes but I see no way to download and use them in TSW3.

    DW
     
  21. gvert

    gvert New Member

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    Same here, just with the German Starterpack instead of Deluxe.
     
  22. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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  23. tygerways#2596

    tygerways#2596 Well-Known Member

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    It already started for me:
    upload_2022-9-8_11-56-7.png

    I will have to check if everything is entitled that is supposed to be (cause the number of AddOns should be higher for TSW3 than for TSW2, since the "core" routes count as AddOns now, minus the Class 465 loco DLC, I guess), but the main bulk seems to be on its way.
     
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  24. Suryaaji#2369

    Suryaaji#2369 Well-Known Member

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    Hi JD! Just received big updates in mya Epic Launcher, i'm pretty sure it's my previously owned addon being downloaded!
    [​IMG]
     
  25. tygerways#2596

    tygerways#2596 Well-Known Member

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    DTG JD

    Alright, I checked. I got entitled to all my TSW2 AddOns EXCEPT for:
    1) the three Rush Hour routes (Boston Sprinter, Dresden Nahverkehr, London Commuter), that I bought with the Summer Pass at the time
    2) the TSW2 core routes (Sand Patch Grade, Schnellfahrstrecke Köln-Aachen, Bakerloo Line)
    3) Southeastern Class 465 (was to be expected since now part of SEHS)
     
    Last edited: Sep 20, 2022
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  26. pterocles#7018

    pterocles#7018 Active Member

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    Hi guys, will this solve my problem, too?
    It seems that so far I am the only one who didn't get the core routes.
    Cheers
     
  27. Suryaaji#2369

    Suryaaji#2369 Well-Known Member

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    Yep, all my previously owned content now available in my library, except for TSW2 Core Route.
     
  28. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    So, this is a good sign. It appears the entitlements are being added to the first batch of releases Epic have put out - the second batch (including Rush Hour and TSW2 core) is due later this afternoon. They may not have the entitlements immediately, but we've been told before the weekend it all should be sorted.
     
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  29. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Can you show me what you're seeing on your Epic Store please? And are you seeing any updates to your collection from the update others are mentioning?
     
  30. tygerways#2596

    tygerways#2596 Well-Known Member

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    Alright. At the moment I have actually working entitlements to DLCs that are NOT offered in the Epic store yet. They don't even have thumbnails for it, so my "Manage AddOns" screen looks like this atm:
    upload_2022-9-8_14-31-35.png

    I will report again after the store update.
     
  31. pterocles#7018

    pterocles#7018 Active Member

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    Sure.
    Now after Epic Launcher update I am still missing:
    - All 3 core routes.
    - All 3 TSW 2 core routes
    - All 3 Rush Hour routes
    - Peninsula Corridor
    - Southeastern High Speed (I know this is part of the new core routes)
    - Class 465
    - Baby Bullet
    - Caltrain MP 15



    upload_2022-9-8_15-2-50.png
     
  32. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Okay, and to absolutely confirm - on your Store you're not able to download them without paying for them (TSW3 Core routes, that is)?
     
  33. gvert

    gvert New Member

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    DTG JD
    For me, the TSW2 Core routes are also still missing and I got another problem. While the addon-manager shows, the SEHS is installed and I do own it, it doesn't appear in the game.
    I've bought the German Starterpack and transferred SEHS over from TSW2. All other routes I bought in TSW2 are active.

    The storepage of SEHS still presents the "Buy now" button, in german for me though.

    tsw3.png

    tsw3 -2.png

    tsw3 - 3.png
     
  34. pterocles#7018

    pterocles#7018 Active Member

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    I make screenshots of everything may be important to see for you.

    - Invoice - obviously deluxe edition (Currency in Hungarian Forint)
    - Epic Games launcher - I can only launch here the game, nothing to install
    - Epic Games store - can not purchase the game, stating it is in my library
    - Epic Games store - I could buy again my missing DLCs , already owned in TSW2 . This is also true for the three TSW 2 core routes!
    - Epic Games store - I could buy again all the new TSW3 core routes

    Here are the screenshots:

    [removed this image - JD - personal information]

    upload_2022-9-8_17-21-35.png


    upload_2022-9-8_17-22-46.png


    upload_2022-9-8_17-23-49.png


    upload_2022-9-8_17-27-8.png
     

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    Last edited by a moderator: Sep 8, 2022
  35. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    As mentioned on the thread linked above, Epic have set up the entitlements in batches, and we expect the second set to be live before the end of the weekend.
     
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  36. tygerways#2596

    tygerways#2596 Well-Known Member

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    The Epic store now offers all the DLCs, including the Rush Hour Routes and the TSW2 core routes for puchase. I still do not have the entitlements for those DLCs, though. I will report if anything changes until the "end of the weekend".

    By the way, thank you very much for listening to my complaints and "fixing" the price for the legacy loco DLCs on the Epic store, getting them out of the 17.99 € slot and back into the 13.99 € slot.
     
    Last edited: Sep 8, 2022
  37. oporopolist#1682

    oporopolist#1682 Member

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    Hmmm. I just noticed that in GBP Sterling, all the locos are £14.99 on EPIC, but £11.99 on Steam. It looks like the price also needs to be lowered for other currencies!
     
    Last edited: Sep 8, 2022
  38. oporopolist#1682

    oporopolist#1682 Member

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    Just to clarify, the same loco add-ons are priced at £14.99 if you buy them from the EPIC TSW2 add-on page, but at £11.99 if you buy them from the TSW3 add-on page.
     
  39. tygerways#2596

    tygerways#2596 Well-Known Member

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    Yep, same principle for Euros.
     
  40. DarkWolf

    DarkWolf Active Member

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    All the TSW2 DLCs I bought are now showing and are in my TSW3. Just missing the three core TSW2 routes, hopefully they will pop in this weekend.

    DW
     
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  41. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Please let us know if the remainder of the entitlements are not there by Sunday.
     
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  42. tygerways#2596

    tygerways#2596 Well-Known Member

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    Will do. I have a feeling that for the Rush Hour routes it can make a difference if you bought the summer pass (that used to be one unnamed DLC before all three routes were released) or if you bought them separately.
     
    Last edited: Sep 9, 2022
  43. pterocles#7018

    pterocles#7018 Active Member

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    SEHS arrived!
     
  44. Suryaaji#2369

    Suryaaji#2369 Well-Known Member

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    Still not getting my TSW2 Core Route at this moment.
     
  45. tygerways#2596

    tygerways#2596 Well-Known Member

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    Hey DTG JD ,
    It is Sunday now and I am still missing:

    1) the three Rush Hour routes (Boston Sprinter, Dresden Nahverkehr, London Commuter), that I bought with the Summer Pass at the time
    2) the TSW2 core routes (Sand Patch Grade, Schnellfahrstrecke Köln-Aachen, Bakerloo Line)

    ad 1 and 2: Those routes are offered to me in the store for purchase, not listed as owend or active AddOns and the Epic client didn't download any pak-files.

    3) Ruhr-Sieg Nord route DLC and BR 155 loco DLC (that is based in the Ruhr-Sieg Nord route DLC)

    ad 3: Those DLCs are ARE listed as active AddOns and the Epic client DID download a corresponding pak-file for each DLC ("TS2Prototype-WindowsNoEditor-RuhrSiegNord.pak" and "TS2Prototype-WindowsNoEditor-RSNBR155.pak"), but they still DO NOT appear in the game.
    In the store the Ruhr-Sieg Nord route DLC is offered to me for purchase as an TSW3 AddOn, while it shows as owned ("in library") as an TSW2 AddOn. The BR 155 loco DLC shows as owend ("in library") BOTH as an TWS2 AddOn as well as an TSW3 AddOn.

    Thank you very much for taking care of this.
     
    Last edited: Sep 20, 2022
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  46. Suryaaji#2369

    Suryaaji#2369 Well-Known Member

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    Yup can confirm this.
    I'm still missing the 3 core routes from TSW2 too.
     
  47. pterocles#7018

    pterocles#7018 Active Member

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    Same here with slight differences.
     
  48. kiwi#3153

    kiwi#3153 New Member

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    I’m still missing the TSW3 core routes
     
  49. aliila#7384

    aliila#7384 Well-Known Member

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    Same for me.
     
  50. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Okay, thank you for letting me know. I'll pick this up with our Retail team (and Epic) tomorrow morning.
     
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