Xbox I Own Rapid Transit In Tsw2 But... ( Problem Solved )

Discussion in 'TSW General Discussion' started by bobbobberdd, Sep 6, 2022.

  1. bobbobberdd

    bobbobberdd Well-Known Member

    Joined:
    Sep 10, 2020
    Messages:
    1,117
    Likes Received:
    1,568
    the Microsoft Store sees it differently, they want me to pay again for the TSW3 variant. All other DLC seems to be OK. I play in Xbox Series S 16624574406628717085179566564065.jpg 16624575706268077436442563332429.jpg
     
    Last edited: Sep 6, 2022
    • Like Like x 1
  2. jasonpfc

    jasonpfc Well-Known Member

    Joined:
    Mar 19, 2018
    Messages:
    1,273
    Likes Received:
    1,777
    Check the tsw 3 access page on the forums
     
  3. bobbobberdd

    bobbobberdd Well-Known Member

    Joined:
    Sep 10, 2020
    Messages:
    1,117
    Likes Received:
    1,568
    It's just Rapid Transit, I have access to all my other addons
     
  4. jasonpfc

    jasonpfc Well-Known Member

    Joined:
    Mar 19, 2018
    Messages:
    1,273
    Likes Received:
    1,777
    Its states the RT and GWE arent recognising currently ( for me anyway )
     
    • Helpful Helpful x 1
  5. bobbobberdd

    bobbobberdd Well-Known Member

    Joined:
    Sep 10, 2020
    Messages:
    1,117
    Likes Received:
    1,568
    I'm sorry I didn't see that. There have been too many articles about TSW3 lately, I must have lost track.
     
  6. Tom19721997

    Tom19721997 Member

    Joined:
    Aug 27, 2018
    Messages:
    79
    Likes Received:
    56
    Ive got same promble but great western express works its just rapid transit every other route and add on works bar rapid transit on series x aswell
     
  7. selocssor

    selocssor Member

    Joined:
    Jul 9, 2020
    Messages:
    62
    Likes Received:
    20
    Both of my GWE and RT telling me to buy but i own them already i have xbox series x
     
    • Like Like x 1
  8. bobbobberdd

    bobbobberdd Well-Known Member

    Joined:
    Sep 10, 2020
    Messages:
    1,117
    Likes Received:
    1,568
    DTG seems to be working on the problem already. .
     
  9. selocssor

    selocssor Member

    Joined:
    Jul 9, 2020
    Messages:
    62
    Likes Received:
    20
    Awesome thank you hopefully b able to install tonight they the only 2 left for me to re download
     
  10. pinxtonpaws

    pinxtonpaws Well-Known Member

    Joined:
    May 24, 2022
    Messages:
    374
    Likes Received:
    1,007
    Rapid Transit didn't appear on my 'ready to install' list but the store did say I owned it so I manually added it to the list.
     
  11. Tom19721997

    Tom19721997 Member

    Joined:
    Aug 27, 2018
    Messages:
    79
    Likes Received:
    56
    It seems to me rapid transit is the one and gwr for some is their a actual post from dtg saying their know of the issue so many posts up today i dont know were to look of their said looking into it ive owned rapid transit day one on xbox one s back on original tsw now on series x its only route i own doesnt work
     
  12. jasonpfc

    jasonpfc Well-Known Member

    Joined:
    Mar 19, 2018
    Messages:
    1,273
    Likes Received:
    1,777
    I've told DTG personally they arent recognised
     
    • Like Like x 1
  13. Tom19721997

    Tom19721997 Member

    Joined:
    Aug 27, 2018
    Messages:
    79
    Likes Received:
    56
    Right ok i wonder how many people have got this promble if dtg say nothing about this today think need send support tickets if u haven't already jason and everyone else om here cause its only for some gwr and rapid transit and for me its just rapid transit on series x
     
  14. selocssor

    selocssor Member

    Joined:
    Jul 9, 2020
    Messages:
    62
    Likes Received:
    20
    Its both for me im on xbox series x
     
  15. jasonpfc

    jasonpfc Well-Known Member

    Joined:
    Mar 19, 2018
    Messages:
    1,273
    Likes Received:
    1,777
    To be fair, it did say it could take upto 24 hours
     

    Attached Files:

  16. Tom19721997

    Tom19721997 Member

    Joined:
    Aug 27, 2018
    Messages:
    79
    Likes Received:
    56
    Yeah i get that i thought that at 1st aswell but seems to me if its them two old routes aka rapid transit and gwr then for me its just rapid transit its like if u owned the routes from very start its not seeing u own them already on xbox end maybe will take upto 24 hours after that i defo think something up the reason im bothered is i want to drive in passenger service the 182 on rapid transit since only place u can on the game the now since dtg took the services away from dresden and never put it back in the route
     
  17. bobbobberdd

    bobbobberdd Well-Known Member

    Joined:
    Sep 10, 2020
    Messages:
    1,117
    Likes Received:
    1,568
    You can also use the DB BR 182 for passenger traffic on Hamburg-Lübeck
     
  18. briamlopez932

    briamlopez932 New Member

    Joined:
    Mar 8, 2022
    Messages:
    3
    Likes Received:
    0
    You need to go on add on and manage then hit game you will see all you dlc from tsw2
     
  19. Tom19721997

    Tom19721997 Member

    Joined:
    Aug 27, 2018
    Messages:
    79
    Likes Received:
    56
    Can u thanks didnt actually know that
     
  20. BigSteveDexter

    BigSteveDexter Active Member

    Joined:
    Sep 6, 2022
    Messages:
    103
    Likes Received:
    63
    RT is downloading now for me, but GWE still wants me to pay?
     
  21. DTG JD

    DTG JD Director of Community Staff Member

    Joined:
    Feb 25, 2021
    Messages:
    2,889
    Likes Received:
    11,260
    There's something a bit odd going on here. Everything on the back-end seems to be as intended our end, but it seems to be an entitlement issue. We've contacted Microsoft and asked them to advise, as it should be propagated now on Xbox.
     
    • Like Like x 2
    • Helpful Helpful x 1
  22. BigSteveDexter

    BigSteveDexter Active Member

    Joined:
    Sep 6, 2022
    Messages:
    103
    Likes Received:
    63
    Thank you for the feedback. I will keep you posted if the status of GWE change on my end.
     
  23. BigSteveDexter

    BigSteveDexter Active Member

    Joined:
    Sep 6, 2022
    Messages:
    103
    Likes Received:
    63
    All my other Preserved collections including RT downloaded fine. GWE the lone exception.
     
  24. bobbobberdd

    bobbobberdd Well-Known Member

    Joined:
    Sep 10, 2020
    Messages:
    1,117
    Likes Received:
    1,568
    The store still tells me that I have to pay for Rapid Transit.
     
    • Like Like x 1
  25. bobbobberdd

    bobbobberdd Well-Known Member

    Joined:
    Sep 10, 2020
    Messages:
    1,117
    Likes Received:
    1,568
    I find it twistedly funny that TSW3 starts the same as TSW2, back then we had problems with Rapid Transit too. Let's hope it doesn't take another two Weeks
     
    • Like Like x 1
  26. teamcrazy#8012

    teamcrazy#8012 New Member

    Joined:
    Feb 14, 2021
    Messages:
    7
    Likes Received:
    3
    It's showing i own both RT & GWE and they are installing along with all my other DLC
     
  27. selocssor

    selocssor Member

    Joined:
    Jul 9, 2020
    Messages:
    62
    Likes Received:
    20
    Still showing min
    still showing both of mine GWE and RT as to buy them both
     
  28. Ensor42

    Ensor42 Well-Known Member

    Joined:
    Aug 12, 2018
    Messages:
    170
    Likes Received:
    294
    Both Great Western and Rapid Transit still not identifying as owned. Store only has the option to buy.

    Still don't have the latest core game update up either.
     
  29. selocssor

    selocssor Member

    Joined:
    Jul 9, 2020
    Messages:
    62
    Likes Received:
    20
    same but got core update
     
  30. Speedster43

    Speedster43 New Member

    Joined:
    Oct 3, 2020
    Messages:
    19
    Likes Received:
    4
    Here RT and GWE
     
  31. selocssor

    selocssor Member

    Joined:
    Jul 9, 2020
    Messages:
    62
    Likes Received:
    20
    U got the same issue ? Cant download them
     
  32. t.reizner35

    t.reizner35 Active Member

    Joined:
    Aug 24, 2020
    Messages:
    129
    Likes Received:
    68
    I also haven't got RT and GWE. But I have to say I am really impressed how good it worked with the other add ons.
     
    • Like Like x 1
  33. bobbobberdd

    bobbobberdd Well-Known Member

    Joined:
    Sep 10, 2020
    Messages:
    1,117
    Likes Received:
    1,568
    • Like Like x 3
  34. Tom19721997

    Tom19721997 Member

    Joined:
    Aug 27, 2018
    Messages:
    79
    Likes Received:
    56
    • Like Like x 1
  35. BigSteveDexter

    BigSteveDexter Active Member

    Joined:
    Sep 6, 2022
    Messages:
    103
    Likes Received:
    63
    GWE still wants me to pay again.

    I assume because of GWE not seen as part of my collection, this has caused the Great Diesel Legends dlc to show in the game store page as not owned, but it downloaded fine.

    I am testing all my other DLC's now, and so far the only issue seems to be GWE.

    Vheers
     
    • Like Like x 1
  36. Ensor42

    Ensor42 Well-Known Member

    Joined:
    Aug 12, 2018
    Messages:
    170
    Likes Received:
    294
    I really hope this doesn't take around 3 weeks to resolve like last time...
     
  37. BBIAJ

    BBIAJ Well-Known Member

    Joined:
    Jan 9, 2019
    Messages:
    416
    Likes Received:
    303
    Same here for GWE and RT, all other DLC for TSW2 downloaded fine.

    I'm wondering if for GWE at least, it could be tied to owning it as Train Sim World: Founders Edition initially?

    EDIT: Just to add that via the in-game store, both Diesel Legends of the Great Western Add-On, and the DB BR 182 Loco Add-On are showing as being available to purchase, despite both being downloaded and installed, so there's definitely something a bit funky with how the game is recognising both what content is owned, and what you're entitled to, as GWE and RT on the in-game store both want me to buy them again, same as the Microsoft Store listing.

    This is on Xbox Series X.
     
    Last edited: Sep 7, 2022
    • Like Like x 1
  38. Ben_Clayton

    Ben_Clayton New Member

    Joined:
    Sep 8, 2021
    Messages:
    6
    Likes Received:
    11
    I dont actually have Rapid Transit so I can't test that one but GWE works fine for me. But, ECW and Pensinsular Corridor and the TSW2 base routes are not appearing as owned. I'm on Series X. Own TSW2020 digitally and TSW2 Physically.
     
  39. L89

    L89 Well-Known Member

    Joined:
    Apr 8, 2020
    Messages:
    1,403
    Likes Received:
    879
    I'm sure it's not to do with TSW2020 because I can install GWE (I bought TSW2020). Rapid Transit was included in TSW1 and the upgrade packs. GWE was also in TSW1 and Founder's Edition (Xbox only). Wouldn't the retail team see the entitlements requirement for TSW2 Rapid Transit/GWE and then see what products are missing for the TSW3 version? Currently owned in TSW2020, TSW2 but not yet TSW3.
     
  40. Tigert1966

    Tigert1966 Well-Known Member

    Joined:
    Aug 18, 2020
    Messages:
    1,599
    Likes Received:
    2,651
    I don't have GWE or RT, but for me I have exactly the same issue with Tharandter Rampe. Checked again this morning and still asking me to pay.
     
    • Like Like x 1
  41. hypospray

    hypospray Active Member

    Joined:
    Aug 3, 2020
    Messages:
    139
    Likes Received:
    199
    I had no problems with all 23 TSW 2 DLCs i have to download and install them for TSW 3 on my Series X.
    Also GWE and RT was there, nothing missing.
    I didn't delete any TSW 2 content before everything was installed on TSW3 though. Maybe that makes a difference?
     
  42. Tigert1966

    Tigert1966 Well-Known Member

    Joined:
    Aug 18, 2020
    Messages:
    1,599
    Likes Received:
    2,651
    I also had TSW2 still installed, but still have problems. Also tried without TSW installed and it's just the same. I think something has just gone wrong at Microsofts end and they have misssed some entitlements for some people. I've opened a ticket, tried all the suggestions and sent my receipt as proof I own the DLC, so just waiting on DTG now.

    Hopefully they can resolve it at their end as I had a similar issue in the past on Playstation and they referred me to Sony who did absolutely nothing usefuly at all (Which is why I now have an XBOX).
     
    Last edited: Sep 7, 2022
  43. hypospray

    hypospray Active Member

    Joined:
    Aug 3, 2020
    Messages:
    139
    Likes Received:
    199
    Hopefully they can sort it out fast for the people who have trouble with some DLC not beeing recognized in TSW 3.
    They asked to wait at least 24 h after release though, before opening a ticket.
     
  44. DTG JD

    DTG JD Director of Community Staff Member

    Joined:
    Feb 25, 2021
    Messages:
    2,889
    Likes Received:
    11,260
    Thanks for letting us know your different permutations. From what I can gather, a group aren't seeing RT and GWE, and a group aren't seeing Penn Corridor and ECW (possibly related to TSW2020 entitlements). We'll need to do some testing this morning, and speak to Microsoft.

    As this is a known issue we're working on, I'd ask that, for the time being, please don't submit Support tickets - we'll update you on our Overnight Issues thread (and here) when we've been able to work out what's going on.
     
    • Helpful Helpful x 2
    • Like Like x 1
  45. DTG JD

    DTG JD Director of Community Staff Member

    Joined:
    Feb 25, 2021
    Messages:
    2,889
    Likes Received:
    11,260
    Can I check:

    For those who aren't able to see GWE and RT:
    • What Core TSW games have you purchased?
    • Have you purchased any of these as separate Add-ons? (if so, when?)
    • Have you purchased any physical versions of the game?
    For those who aren't able to see Peninsula Corridor and ECW:
    • What Core TSW games have you purchased?
    • Have you purchased any of these as separate Add-ons? (if so, when?)
    • Have you purchased any physical versions of the game?
     
    • Like Like x 2
  46. Tigert1966

    Tigert1966 Well-Known Member

    Joined:
    Aug 18, 2020
    Messages:
    1,599
    Likes Received:
    2,651
    And as well as the groups above - I don't have Tharandter Rampe (Ticket already raised though)
     
  47. Tom19721997

    Tom19721997 Member

    Joined:
    Aug 27, 2018
    Messages:
    79
    Likes Received:
    56
    I dont see rapid transit its wanting me to buy it again ive owned it for years i got tsw founders edition digtial with gwr it works for me then 2nd add on i brought digital was rapid transit then tsw2020 digital tsw 2 was deluxe edition digital dont know that helps its only rapid transit same i had promble with when i got tsw2
     
  48. L89

    L89 Well-Known Member

    Joined:
    Apr 8, 2020
    Messages:
    1,403
    Likes Received:
    879
    TSW1 Digital Deluxe Upgrade, TSW 2020, TSW 2. Rapid Transit is not in install list, can only play in previous games. Not purchased them as an individual add-on. All my collection is digital on the same account.
     
    Last edited: Sep 7, 2022
  49. jasonpfc

    jasonpfc Well-Known Member

    Joined:
    Mar 19, 2018
    Messages:
    1,273
    Likes Received:
    1,777
    I've bought every base game version since founders edition
     
  50. bobbobberdd

    bobbobberdd Well-Known Member

    Joined:
    Sep 10, 2020
    Messages:
    1,117
    Likes Received:
    1,568
    My problem is still there. I got my Rapid Transit back then as an Upgrade from the Founder's Edition
     
    Last edited: Sep 7, 2022

Share This Page