PC [update 13 July] This Time I Am Really Annoyed

Discussion in 'TSW General Discussion' started by Der Uni, Jul 13, 2023.

  1. bakedpotatos.jm

    bakedpotatos.jm Well-Known Member

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    All the new Series S Carbon Black's difference is double the storage amount.

    Unfortunately there are no changes to the RAM so you still get the same problems.
     
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  2. Redbus

    Redbus Well-Known Member

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    Microsoft dropped the ball there, a boost to RAM capacity would transform the "S". As it is, it's more of a gen 8.5 console. It could also be deliberate planned obsolescence if a mid-gen console is on the horizon.
     
    Last edited: Jul 14, 2023
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  3. MAX1319

    MAX1319 Well-Known Member

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    yea I waited for the X for that same reason. I’m glad I did
     
  4. Yorkshirelad

    Yorkshirelad Well-Known Member

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    You know a vast majority on Xbox and PC don't want or need the add-ons manager, and people in the beta group have also shown their disdain towards having add-ons manager on Xbox and PC, it's really not needed.
     
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  5. DTG Matt

    DTG Matt Executive Producer Staff Member

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    ....aaaaaaaaaaaaand it's live.

    PC only. Console builds are being built tonight and we'll put them through upload and certification on Monday and i'll update.

    I think JD is going to do a "proper" post but just to summarise:
    - Full timetable for Journey mode for all players
    - Reduced timetable is available to select in service mode only.
    - Scores and medals are shared between the two (complete in one, shows up on both)
    - All your progress from pre-the patch should be restored in both
    - Progress made in the last day or so since the patch unfortunately will have been lost, there's no way to combine it - it was "old" or "new".

    Let me know in the thread how you find it.

    Matt.
     
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  6. MYG92

    MYG92 Well-Known Member

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    Thank you DTG Matt for your reactiveness, that was quick and have a nice weekend.
     
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  7. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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  8. Fawx

    Fawx Well-Known Member

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    Can confirm progress has been matched up in both lists. Thank you for resolving it so quickly!
     
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  9. 2TallTyler

    2TallTyler Well-Known Member

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    Kudos to the DTG team for a quick fix!
     
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  10. anarchy99

    anarchy99 Well-Known Member

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    Thank you for hearing us, DTG. Well done on fast resolution.
     
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  11. MarkCovz4761

    MarkCovz4761 Well-Known Member

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    Thank you Dovetail that's great news
     
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  12. Michael Newbury

    Michael Newbury Well-Known Member

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    Thank you DTG Matt and team for fixing this I can confirm everything for me has been restored.
     
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  13. phil.elliott

    phil.elliott Well-Known Member

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    Appreciate:
    1. The quick communication to acknowledge the issue
    2. The quick identification of the issue (and why it's an issue for us)
    3. An attempt to make good without any delay
    4. Rolling out a patch within the same day (for PC at least, the submission process for consoles is beyond DTG's full control)
    That's all I could ask for, so thank you.
     
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  14. JetWash

    JetWash Well-Known Member

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    Thankyou DTG Matt. We couldn’t really have asked for anymore from that response.

    Appreciate it.
     
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  15. MAX1319

    MAX1319 Well-Known Member

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    I’m back, my progress is back. thank you for the quick fix. For my Xbox I know is on deck.
     
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  16. Der Uni

    Der Uni Well-Known Member

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    Matt, a real big Thank you for your Work and any other DTG Employee that have worked on it.
    Yes i can confirm the progress now counts on both Timetables.
    I have edited the Topic-Start so everyone, who is new to this topic, can see this Problem is solved.
     
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  17. TrainGeek08

    TrainGeek08 Well-Known Member

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    I can't thank DTG Matt and the team enough for getting this fix out imminently and this thread was only created last night, kudos to the whole team at DTG :love:
     
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  18. MAX1319

    MAX1319 Well-Known Member

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    Is a testament that the collective feedback, information we give out in this forum is very important for the TSW3 community. Thank you all
     
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  19. ApollonJustice

    ApollonJustice Well-Known Member

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    Of course, it's only fair to support the players on the older platforms. But this shouldn't produce massive disadvanntages for those, who don't need this support. That's the point here. For expanation: the addons manager primarely supports PS5-players to be able to use their whole content. It also has a positive effect on other platforms, whicht don't need the manager fot accessing their content. In this case we have the other side around. It has a supporting effect on the Gen8-Platforms, but also a big negative effect on those platforms, whicht don't need such a support. Thart's the problem.

    But I'm happy to read, that there is a solution already.
     
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  20. solicitr

    solicitr Well-Known Member

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    THANK YOU DTG Matt!!!
    Now THAT is customer service!

    (Sorry for cussing)
     
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  21. Purno

    Purno Well-Known Member

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    I agree. The post I was quoting referred to dropping Gen8 support altogether, which is what I disagreed with. However, I agree that more powerful platforms shouldn't be stuck with the same limitations.
     
  22. JetWash

    JetWash Well-Known Member

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    I think the problem is that fundamentally they would have to build multiple versions of the same route with varying levels of detail (placed objects, timetables, train detail and features) and texture resolution. I don’t think it’s feasible to expect them to do that sadly, nor is it probable that they can add DLSS, FSR, DX12 etc whilst supporting Gen8 consoles. I’m reading between the lines admittedly, but when Matt says that he wants to see those features in the game but can’t say when that might happen I hear, rightly or wrongly, ‘I want to see those features in game but forget it whilst Gen8 is still on the table’.

    I get why Gen8 is still supported, but at some point someone has to think longer term and bigger picture than ‘we must support Gen8 consoles until their owners decide to pony up and upgrade’. What if that balance doesn’t tip for another 5 or so years? It’s just not feasible, nor does it make longer term business sense.

    We’re already over 3 years into Gen 9. Those consoles showed up 8 years or so after Gen 8 released, so in 5 years time it’s very likely Gen10 will be a thing, if not before. Will DTG still be supporting Gen8 at that point? Given the rhetoric I’m not convinced they won’t, it’s ‘only’ 5 years after all.
     
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  23. antwerpcentral

    antwerpcentral Well-Known Member

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    You can't blame DTG for the 8th gen consoles. I know it sounds like still the same lame excuse of chip shortages but we are still seeing the fallout. Because of the shortages game companies kept supporting 8th gen (rightfully) so upgrading to 9th gen is not that mandatory anymore as it used to be. Normally we shouldn't see big AAA titles being released for both titles anymore this far in the transition but it still happens.



    We all know DTG is after our wallets :D so I'm sure there must be plenty wallets left on 8th gen. You can"t blame them for wanting every penny from us. Cost of living has gone up since supply of 9th gen became normal. So as long as there are too much people that cannot afford a 9th consoles anymore we will get stuck with that platform.

    You could set up a fund for TSW 8th gen console users to help them buy a 9th gen console if you want the transition to go much faster :cool:
     
    Last edited: Jul 15, 2023
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  24. Kangaroo Conductor

    Kangaroo Conductor Well-Known Member

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    Sorry to crowbar myself into this discussion, but I think the answer is "yes", as long as it makes enough money.

    Imagine you're the head of the company. Gen 9 content sells well, despite the "shortcommings" the people in the forum are angry about. Gen 8 content still sells well too. Why change any of that ? Would any company, ever, just for the sake of a minimally different/better product cut off their income ?

    Basically, people in here are asking for a better product while denying DTG a good chunk of their income to make said product in the first place. I don't think that works out.
     
    Last edited: Jul 15, 2023
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  25. Fawx

    Fawx Well-Known Member

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    Yes they would, because they could be attracting new business if they push the envelope so to speak. I've definitely in the past not picked up a game because it looks outdated and old. Case in point, I barely play TSC, because it looks ancient without spending like another £100 on third party addons from AP and others. Tons of people will be in the same boat.
    You can't support 10 year old tech, that wasn't even that powerful when it came out. At some point they do need to move to the new hardware, and frankly having the new game on Gen 9, could push some Gen 8 users to Gen 9.
     
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  26. Kangaroo Conductor

    Kangaroo Conductor Well-Known Member

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    The issue lays in the part "could push some users".

    I get your point, don't get me wrong. But I just think noone at DTG will abandon anything if it still throws off money on their account, as well as doesn't cost / makes to much effort to make. If the playerbase shrinkens or the issues get to massive, or Gen 10 comes out, or new tech that makes making the game a lot more easier and faster, or bug-free, just anything that in some way heavily impacts either playernumbers or development; then we will see a change. But not before that.

    "Never change a running sytem" comes to mind.

    (I know that this saying is wrong and a killer for inovation and progress, but if you have the monopoly on Train Sims, with basically no competition, they can sit on their butts for a little while without much of a change.)
     
  27. Fawx

    Fawx Well-Known Member

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    Never fix something that isn't broke indeed. The problem is, currently it is broke.
    Gen 8 and Series S memory constraints are massively holding the game back, as can be seen very clearly.
    We are having to have current things reduced in complexity and amount (the luckily reverted timetable change for example).
     
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  28. Kangaroo Conductor

    Kangaroo Conductor Well-Known Member

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    I fully agree, but, if they'd see current release quality as an issue for us or their sales, I don't think they would have continued like this for so long now.

    I don't want to be the pessimist, and yesterdays SEHS patch proves that there is still the passion and care for the customers behind this product. But I just think, unless something significant happens, nothing will change in the near future, especially in regards of dropping an entire platform.
     
  29. Redbus

    Redbus Well-Known Member

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    I think what DTG could do this summer is to overhaul the settings on PC to allow to disabling of unwanted layers and additional LOD sliders to enable scenery to be configured to the machines capabilities; we should not need to edit INI files.
     
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  30. DTG Matt

    DTG Matt Executive Producer Staff Member

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    You folks talk like a business selling products and making money is somehow evil, but if that's genuinely how you think you're probably living in the wrong country.

    While a *significant* percentage of the player base on consoles is still using Gen8 (and it is significant), it's an act of insanity to stop supporting it.

    You're saying that gen8 is holding it back, but it's never that straight forward - in some ways it does and the real solution here is to unlock that so it doesn't have to. E.g. we already dial graphics and lots of stuff back on gen8 vs the gen9 experience, and this means gen8 often runs *better* than the Series S, which is trying to do Gen9 things with Gen8 memory. As much as I adore the Series S, that's the one truly holding things back at the moment and the real solution here isn't about just cutting limbs off, it's about adjusting how the game is built so that Series S players get an experience that better fits their hardware and is not linked to what's going on for Gen9 and PC. THAT is the steps i'm looking to take.

    I've gotta be honest, the microsecond it makes sense to drop gen8 support I am already in my sleeping bag first in line in the queue to do that. Why? because currently we make three extra builds (two for PS4 because EU and US are separate games, and one for Xbox), the PS4 builds are *massive* because you can't patch on PS4 - so what starts out as a 2.5gb core at the beginning of the year isI think currently closer to 50gb now. That's time spent building, uploading to test machines, uploading for certification, and pain for players. It's a huge time loss. Not to mention the processing time and storage etc. In comparison, Gen9 builds remain at the same size for the duration, because they support patching. Revolutionary :)

    But - it makes ZERO sense to do that right now, because as I say, the percentage of players on gen8 vs gen9 is still a long way from where its even remotely sensible to say "so long and thanks for all the fish".

    Saying "well y'all just need to pony up and upgrade" is equivalent to ableist nonsense - fantastic that you have the funds and ability to do that but so many people just can't justify the expenditure in these high cost of living times and if you drop gen8 you just exclude them from the hobby. If this was a small number then maybe a difficult decision would need to be made here, but it's not small, it's very big. It's *nowhere* near the tipping point. Now, releases like GTA and such now that they're only coming out on Gen9 may adjust those stats - but we are not the game that does this, let the titans like Microsoft and Sony take the hit and "force" people to upgrade, that's not appropriate or even applicable for us.

    Gen8 players *do* need to be finding the opportunity to be upgrading at some point, because the writing is clearly on the wall that its time is coming up. But TSW is not the product to shift people over, I love it, but it's going to take GTA's and such to really drive Gen9 adoption and we'll ride on those coat tails.

    Now, if you're thinking "well, at least once gen8 goes we can have 150-200 mile routes!" then I have a wake up call for you i'm afraid, gen8 never held that back in the first place, what holds that back is the time taken to make the route and that doesn't change. That's not to say there aren't steps to take such as autogeneration but it's not gen8/gen9 discussion. (and if you just recoiled at the idea of autogenerating routes, hold yourself, don't panic, that's a ways off yet, but there's no reason at least partial autogeneration can't look every bit as good if not better than by hand in a lot of the background scenery :) ).

    Ok so, TL;DR:

    Gen8 vs Gen9 isn't strictly Gen8 vs Gen9, because the Series S is a Gen9 device and causes more problems than Gen8 at this point.
    Gen8 + Series S vs Gen9 solution is not cutting things, it's finding the blocks and separating them e.g. if series S used the gen8 timetable most of these problems would go away (and I don my flame proof vest now from Series S players going ... wait... what? no! etc :)
    Dropping of Gen8 is inevitable in the future, but it's nowhere near foreseeable at this point (ok, maybe a little, but, if I tell you what I think, you'll run off and say "matt said!" and... just no :) )
    Dropping of Gen8 will not suddenly mean TSW can reach for the stars with hundreds of locos on thousands of miles.

    Lastly, please be nice. Those players on Gen8 look at the forums and feel incredibly marginalised and insulted by those who are more fortunate and well off, and honestly I just want people to enjoy playing trains, and if you want to play trains that are more shiny at the expense of people not being able to play them at all... I've really got no time for that.

    Matt.
     
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  31. FredElliott

    FredElliott Well-Known Member

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    I've no particular horse in this race so I have no comment to make, but...

    This interests me a great deal. If permitted to talk about it, why has this requirement come about Matt? And what ends up being different about them?
     
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  32. Calidore266

    Calidore266 Well-Known Member

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    Your taking the time to write these detailed reality checks is always appreciated, Matt, thank you!
     
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  33. Crosstie

    Crosstie Well-Known Member

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    It's more a testament to how effective cussing, fussing and stamping your collective foot can be.

    Me, I don't give a fig about medals, achievements and mastery, but I'm glad that those who do have got their toys back in the pram. ;)
     
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  34. Kangaroo Conductor

    Kangaroo Conductor Well-Known Member

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    Thank you Matt for taking the time and giving us a sneakpeak behind the curtain !

    But, out of curiousity; could you shine some light on the ever growing list of content, versus the state of the game ?

    I am worried for the backlog of reported issues or bugs, while new content gets released with it's own share of bugs or issues. It feels like growing list that is only going to expand, with the inevitable result that one day, some DLC will be left in the state they are in, with no hope of ever recieving a fix for it.

    As a customer I feel like this has not enough weight behind the scenes to be pursuit with full commitment. And the most believable reason for that that always comes to my mind is money, and that money needs to be made with content that needs to be released.

    And personally, that seems to be a ever lasting loop that is one day going to bite everyone in the butt.

    I would be very thankful if you could shed some light on that please, so I / we can know how much importance that has for DTG and the future of the game.
     
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  35. OldVern

    OldVern Well-Known Member

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    Just reflecting there is an interesting analogy here. We of the PC master race sitting here ruminating on ditching the older consoles. But put the shoe on the other foot and DTG decided the next iteration of TSW would run far better if Windows 11 only and ditch Win 10! Sure I’m not the only one who ran the MS W11 compatibility test on their potato PC and it basically split its sides laughing. Buying a half decent new gaming PC Win 11 capable not likely to leave much change out of £1200!
     
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  36. Winzarten

    Winzarten Well-Known Member

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    @DTG Matt

    What I don't understand is why more things aren't scallabe by using settings. I.e. the amount of static scenery looks to be a constant issue on multiple fronts. On one hand you have players complaining that the world feels empty with so many empty sidings, while on the other hand, each major dlc, you're juggling with stuff like memory limitation for last-gen console.

    One-timetible-fits-all sounds nice in theory, but from the outside it just looks like a total nightmare to properly develop. From timetable designers (non-developer people) having to always think about memory, when placing every single static wagon, to lots of time being spent memory profiling. And you have to know this problem will only get worse should sony or ms do a mid-generation console refresh, or, god forbid, a new spec console altogether.

    Why doesn't the game have sliders for these things? I remember that even MS Flight sim 1998 had these kind of scalability settings.

    I undertand that whatever new scalability you introduce now would most likely only affect new routes, but it still feels better than this huge loaded, only to get heavier, wagon you're pushing right now.
     
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  37. DTG Matt

    DTG Matt Executive Producer Staff Member

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    We already have *very* different experiences between PS4, X1 and Gen9/PC. The amount of scenery loaded (ie distance), the size of textures, the complexity of models and lods etc are all different varied.

    We can already set it so that Gen8 has a different timetable to Gen9/PC - such as how Cajon Pass has 40 car trains on gen8 and 100 car trains on gen9. This applies to services as scenarios alike, on some gen8 scenarios we've had to dial back the amount of AI to bring framerates up to acceptable levels compared to their gen9/pc equivalents with more AI in them, for example.

    The issue here has snuck up a bit because of Series S being treated like a Gen9 - it's running all the Gen9/PC settings and needs to be set up differently, however this is made a little more complex because you can't do this at build time so we need to roll in some code to detect it at runtime and perform those adjustments accordingly. Perfectly doable just not done yet. That will ease many of the problems.

    You can't just have a slider for traffic. Unlike in just about any other sim, all the traffic here is linked - if you dial back a slider for "less AI" and it removes some wagons, what if those wagons are used somewhere - all those services and all the ones before and after it would need to go. If you remove as much as a single wagon from Sand Patch Grade Cumberland Yard, you pretty much end up losing all the switching services and a good chunk of the mainline services in one go. Airplanes, Buses and Trucks don't intermix, you can dial them up and down as you wish. That's now how railways work, the timetable doesn't just splat AI trains coming in the other direction for the lols, they're there following service patterns that have things happening before and after and may link across to other trains - with the newer timetables its happening more and more because it adds more realism if in one service you drop wagons off, another you pick them up and move them, then another does something else with them and so forth.

    I guess you could have a slider or something which dials up and down the amount of completely passive static stock that's literally just placed for scenery, something I can look into potentially, but it's not something that will happen any time soon i'm afraid.

    Matt.
     
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  38. DTG Matt

    DTG Matt Executive Producer Staff Member

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    I'm in the same boat on that one Vern - my old 6th Gen CPU and old motherboard are missing the crucial TPM 2.0 feature mandated by Windows 11 let alone being an old CPU (though otherwise it's no slow poke at 4.6ghz). GPU is fine, utterly unbalanced because I got a deal from a colleague for a 2080 super to upgrade my old 980ti but... the whole machine needs a proper upgrade really. I've left my work PC on win10 too. One day I'll maybe get an upgrade but right now I don't use it enough to be spending that kinda money on it and when I do use it, all the games are running maxed out without any problems so it just feels like a waste, too.

    Matt.
     
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  39. ukpetey

    ukpetey Well-Known Member

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    Thanks DTG Matt for possibly the most informative thread I have ever read on any forum. Everything you said makes sense and I can see how you have it all balanced. Like you say it will be the BIG games that force the shift to Gen9 consoles and TSW will make that move at the appropriate time. I am on PS5, and I know I am lucky that I could afford ‘the beast’ as it is affectionately known. There will come a ‘tipping point’ in the future, but that will be driven by games other than this one.
     
  40. OldVern

    OldVern Well-Known Member

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    I mean I could just go shopping at Overclockers UK and buy a new motherboard CPU and GPU, maybe PSU and a SSD HD but last time I tried that made a bit of a mess of it. My eyes tend to go fuzzy if I do too much close up work and neuropathy means I haven’t quite got the dexterity for the fiddly bits. So as I said the other day, a complete replacement is a WIP with the Mrs!
     
  41. DTG Matt

    DTG Matt Executive Producer Staff Member

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    I used to mess with making my own PC's, used to do it all the time as part of running an Internet provider as I made all the servers - but - one bad experience (with Overclockers as it happens) followed by another bad experience elsewhere told me I was sick and tired of the faff and would get someone else to make it work so I can just go back to them if it doesn't. I want to use my PC not faff with it :)

    Last PC was Chillblast, very happy with it. May go PC Specialist next time as a good friend strongly recommended them.

    Matt.
     
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  42. OldVern

    OldVern Well-Known Member

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    My current PC was from them and although I've added a few bits to it, been solid for nearly 10 years.
     
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  43. Redbus

    Redbus Well-Known Member

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    Been building my own PCs since the early 90s and have always enjoyed it. So much easier to set up these days of course, no interrupts to configure or customised config.sys and autoexec.bat to faff around with in MS-DOS, thank goodness! Went from a ZX Spectrum to a SNES, then after having transitioned professionally into IT support I built my first Intel gaming PC (386 CPU based). Nowadays the price of GPUs has become silly as greedy companies try to keep pushing pandemic price levels on consumers.
     
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  44. FredElliott

    FredElliott Well-Known Member

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    I've never called my PS5 the beast

    Oh except that one time when I'd just bought it and I opened the box and said "that's a sexy beast"
     
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  45. Quentin

    Quentin Well-Known Member

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    +1 for PC Specialist
     
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  46. tft#6439

    tft#6439 Well-Known Member

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    I'm probably the only one who didn't mind this change.
     
  47. tft#6439

    tft#6439 Well-Known Member

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    The end part though....
     
  48. richtayls

    richtayls Well-Known Member

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    Any update on when us PlayStation players will be getting the patch? I keep looking forlornly at the 700 in my wishlist but as I’m not touching SEH until it’s fixed there’s no point buying it yet.
     
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  49. rennekton#1349

    rennekton#1349 Well-Known Member

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    I remember one of the community managers I think said the goal is this week
     
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  50. 1dart Mart

    1dart Mart Well-Known Member

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    Yes, waiting for the patch on Xbox. I’m still using the 700, but only on scenario planner. Loving it!
     

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