Please Do The Right Thing

Discussion in 'TSW General Discussion' started by rshifflet#2142, Aug 31, 2023.

  1. rshifflet#2142

    rshifflet#2142 Active Member

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    I bought PC Heavy Haul and i bought PC TSW 3

    Let me add Sand Patch to TSW3

    Not to provide such means is simply wrong.

    Do what is right, fair and decent.

    your vexed elderly customer

    r
    Canada
     
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  2. Shackamaxon

    Shackamaxon Well-Known Member

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    If you've purchased SPG ( CSX:HH ) for TSW3 then it should show up by-default in your library...
    Nothing should be stopping you, no need to add anything !

    What's specifically the problem ?
    ( Consider using screenshots to elaborate )
     
  3. Cael

    Cael Well-Known Member

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    Do you have both of them on the same platform (Xbox store, Sony store, Steam, Epic, etc.)?
     
  4. Tigert1966

    Tigert1966 Well-Known Member

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    I think what the OP is saying is that they had the Original TSW Heavy Haul (The first version prior to TSW 2020). They have since bought TSW3 and think they should be able to install Sand Patch Grade for free?

    I‘m not sure if there is any entitlement when switching directly from Heavy Haul. But if they think something is missing that they are entitled to, it maybe better to raise a support ticket. (Link at the top orf the page when browsing on PC)
     
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  5. yardem

    yardem Well-Known Member

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    You can buy a TSW2 Steam Key for ~10 bucks and you get SPG, SKA and BKL.
    Although I own TSW2 and TSW3 (plus almost every DLC) in the MS Store, I got one of those just to see how TSW2 plays on the Steam Deck :)
     
    Last edited: Aug 31, 2023
  6. aeronautic237

    aeronautic237 Well-Known Member

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    https://dovetailgames.freshdesk.com/support/home
    Here is how to send support tickets. Simply send your query, and they will help.
    You will need to make an account if you haven't already, since Forum accounts are not valid on this separate system.
     
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  7. DTG Matt

    DTG Matt Executive Producer Staff Member

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    Yes please get in touch with our support, explain in as much detail as possible, and I know they'll help with the best advice.
     
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  8. Yerolo

    Yerolo Well-Known Member

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    CSXHH was updated for free twice to become TSW and eventually TSW2020 with SPG being one of the core routes each time.

    As long as OP owned CSXHH on the same platform and using the same account he purchased TSW3 on; there should be no reason he shouldn't be entitled to SPG on TSW3
     
    Last edited: Aug 31, 2023

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