Steam Missing Compatible Content On Steam

Discussion in 'TSW Troubleshooting & Issues Discussion' started by Sharon E, Sep 26, 2023.

  1. frank351981

    frank351981 Active Member

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    Hmm, okay. Now are the new routes as additional content available.
    Strange thing. I thought it would be one single download - core game + routes.. However. Now downloading further 22,4GB :o;)
     
  2. Jan this happen with the last TSW Transfer its saying we have to buy each DLC We own AGAIN its got nothing to do with u guys its a steam thing but this is one of the reasons why u guys need to have a better understanding with your partners u put the game onto so the issues like this don't happen i already knew that this issue was going to happen as im such a OG Of TSW Now and know better
     
  3. solicitr

    solicitr Well-Known Member

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    Same here. The DLC finally loaded, but all only for purchase. Also no sign of the patch download.
     
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  4. pbandyopadhyay29

    pbandyopadhyay29 Member

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    Yeah this is what I'm seeing. All the DLC is in there but I don't own any of it.
     
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  5. RLB

    RLB Well-Known Member

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    "Any delay is Steam's fault, nothing to do with DTG" A case of passing the buck and not taking responsibilty, What a disgraceful non answer.

    Whre are my nealy €800 worth of DLC's?
     
    Last edited: Sep 26, 2023
  6. OldVern

    OldVern Well-Known Member

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    I've just come off, restarted Steam and still only shows the 9 DLC's which are part of the TSW4 Deluxe package.

    Next step, restart PC and see if that clears any sort of Steam caching.
     
  7. fanta1682002

    fanta1682002 Well-Known Member

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    me too
     
  8. phil.elliott

    phil.elliott Well-Known Member

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    I think the issue isn't that the DLC isn't appearing, it's that it's not showing any ownership. I'm sure they're across it, though.
     
  9. Michael Newbury

    Michael Newbury Well-Known Member

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    I am on PC Steam and all my content from TSW3 has not carried over as promised either.
     
  10. rennekton#1349

    rennekton#1349 Well-Known Member

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    Have some patience. I've seen releases get delayed releases on steam. Tsw isn't going anywhere and there's no point getting mad or complaining about it. It doesn't make it go any faster. Not saying all of y'all are complaining but the ones that can't have some patience
     
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  11. dtg_jan

    dtg_jan Community Manager Staff Member

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    Hey all,

    I've started to merge threads that are all about the same topic for easier navigation of the forums.
    Please make sure to check existing threads on the forum before starting a new one to keep everything tidy and help new members navigate more easily.

    All the best,
    Jan
     
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  12. solicitr

    solicitr Well-Known Member

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    smfh

    I suppose if your Internet goes down you'll blame DTG for that as well?
     
  13. OldVern

    OldVern Well-Known Member

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    Not really complaining but this is a huge download and now missed a slot to get some of it done.
     
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  14. drfish#1012

    drfish#1012 Member

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    Yep, same here, can see DLC I own for purchase that does not download yet. Oops.
     
  15. RLB

    RLB Well-Known Member

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    My internet never goes down. I have bought a product. I was told it would be available from 7pm CET. It's not there. Would you pay for a meal in advance on the internet just for the restaurant to take the money then tell you that the ingredients haven't arrived?
     
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  16. vegas#3072

    vegas#3072 New Member

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    So many impatient people. DTG is on it for sure, give them some time.
     
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  17. GooseWaffe

    GooseWaffe Active Member

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  18. slider#9040

    slider#9040 Member

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    DLC shows in store to buy, but not what I already own.

    Also no mega patch yet.
     
  19. dtg_jan

    dtg_jan Community Manager Staff Member

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  20. Ischollum

    Ischollum Member

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    I am really getting angry. I am a User since TSW 2020 and I have to buy a Pre Release to getting all routes before Route. Now I have wait and bought the Standard Edition. Just only the Training Centre and now DLC.

    FIX IT DOVETAIL !
     
  21. OldVern

    OldVern Well-Known Member

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    Reboot PC, start Steam and still nowt showing. Guess it’s give up for now and try later.

    Next time, in a year or two years time when our owned content is even larger, there needs to be a better plan to make things go smoothly including looking at a preload option.
     
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  22. Deathmisser

    Deathmisser New Member

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    Aye I missing lot of content from TSW 3 that is not loading in TSW 4.
    I see them on the Steam store as Compatible with 4 but nothing showing in game.

    Glad I am not the only one to see this I try once more in an hour.
     
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  23. RLB

    RLB Well-Known Member

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    Incomptence, no more, no less. Why was none of this tested. This amatuer fiasco is worse than the rollout of TSW3.
     
  24. phil.elliott

    phil.elliott Well-Known Member

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    It's not a scenario that Valve would let you test.
     
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  25. tallion#6270

    tallion#6270 New Member

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  26. Ischollum

    Ischollum Member

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  27. pbandyopadhyay29

    pbandyopadhyay29 Member

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  28. OldVern

    OldVern Well-Known Member

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    I get the impression this is a massive logistical headache for Steam!
     
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  29. antithesis16

    antithesis16 New Member

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    Same here in Germany, TSW4 working but none of my previous owned DLCs is showing as "owned" , just available to buy.
     
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  30. frank351981

    frank351981 Active Member

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    I don´t care if TSW3 addons are today, tomorrow or in 3days in TSW4.
    at this moment I download first the 3 new routes and after then I play them.
    TSW3 is already installed to play that stuff until all are in TSW4. So why that panic?
     
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  31. Disintegration7

    Disintegration7 Well-Known Member

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    Guessing no one has had any success yet?

    Was hoping to finish downloading while i was working so i can play tonight, but that's starting to look unlikely now.

    It is what it is but definitely annoying.
     
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  32. GuitarMan

    GuitarMan Well-Known Member

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    Any news when our DLC we own in TSW 3 will show available in TSW4?

    upload_2023-9-26_18-53-29.png

    upload_2023-9-26_18-54-8.png

    This isn't people not following instructions - this is steam telling us we don't own it (yet).

    I'm sure its being worked on - but when launch was 5 UTC (6 BST) and its now nearly 7 BST and steam still tells me I don't own it - its not really good enough.

    Lessons need to be learnt for the inevitable TSW5 - when there will be even more DLC...
     
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  33. solicitr

    solicitr Well-Known Member

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    In this case, you ordered a meal from a restaurant via DoorDash, and the delivery is late. Are you blaming the restaurant?
     
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  34. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Hey folks. We're working with Valve, we're kind of at their mercy though, so we'll update as and when we hear more.

    Thanks for your patience.
     
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  35. spacecow#4984

    spacecow#4984 New Member

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    same
     
  36. RLB

    RLB Well-Known Member

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    Possibly because we've paid our hard earned cash for it.
     
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  37. Michael Newbury

    Michael Newbury Well-Known Member

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    Because there are those of who choose the early access packages and have been playing those routes. Today everything we owned was to install today. But thus far that has not happened. And others like me would like to start playing everything we own.
     
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  38. Volvo B10M

    Volvo B10M Active Member

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    Mine just updated at 6:28 PM but there is no DLC, I checked in the store and they are all showing as not owned.
     
  39. frank351981

    frank351981 Active Member

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    spacecow#4984 try to go offline than online in Steam. After some minutes the new routes shown up as Content and I could start the second download
     
  40. simulator fan

    simulator fan Member

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    even if the dlc has failed where is the mega patch update? has anyone had the core update yet?
     
  41. nwp1

    nwp1 Well-Known Member

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    As pre-order access was five days ago, I was hoping that the release of TSW4 tonight would have gone without a hiccup. Instead at the moment previously purchased DLCs are unavailable to download. If you own all content and have a slow internet connection it’s going to take nearly as long as the wait for TSW5, to complete.

    Why don’t DTG do an update to the game instead of a new version where everyone has the laborious task of redownloading their content time after time with each new game.

    You would think that DTG would have it all ready on release time wouldn’t you!
     
  42. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    If you are struggling, try restarting Steam and sometimes it can trigger stuff.
     
  43. fakenham

    fakenham Well-Known Member

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    Did get a message saying new DLC available and will be added to my account and installed along with the game.....but nothing as yet
     
  44. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    We did. This is Valve's manual upload and propagation process, unfortunately.
     
  45. RLB

    RLB Well-Known Member

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    Screenshot 2023-09-26 at 19-59-44 rlbijster's account.png Screenshot 2023-09-26 at 20-00-04 rlbijster's account.png

    Still waiting, still nothing. Not one on the list has been ported over. What a show!

    A disaster of a release on Steam. Just like the last time.
     
  46. headder

    headder New Member

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    I might install TSW5... Since TWS4 is now obsolete xD
     
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  47. steamylocoman

    steamylocoman Well-Known Member

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    star-wars-yoda.gif
     
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  48. solicitr

    solicitr Well-Known Member

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    Tried that; still nothing.
     
  49. traindori

    traindori Well-Known Member

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    As with TSW2->TSW3, all DLC/content will probably be reloaded into the Steam shop, so all reviews will be gone again. :(

    Who else writes a positive (or negative) review when everything keeps getting deleted after a year anyway? Very frustrating.
     
  50. phil.elliott

    phil.elliott Well-Known Member

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    Last update on SteamDB was 20 minutes ago.
     

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