Creators Club Doesn't Recognise That I Own Dlc [resolved]

Discussion in 'TSW General Discussion' started by danielemerson78, Sep 30, 2023.

  1. danielemerson78

    danielemerson78 Active Member

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    Hi.Loving TSW4 so far but I'm finding that I can't download hardly anything from creators club as it keeps telling me I don't own the DLC when I do and it's been installed to the game...Is there a way around this please?
     
  2. highland beastie

    highland beastie Well-Known Member

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    There was a bug like this, but DTG fixed it, check you've got the latest version. If you do have the latest version, you'll still be able to download them from the website untill DTG fixes it.
     
  3. danielemerson78

    danielemerson78 Active Member

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    I've reinstalled everything and still says I don't own any of the dlc even though it's clearly there.A bit frustrating but I'm sure they will fix it.Im on Xbox series X by yhe way.
     
  4. tom#9159

    tom#9159 New Member

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    Hi. Have DTG given a more recent update on when this issue will be fixed for Xbox Series users? Cheers.
     
  5. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    We're working on the crash issue at the moment - as we have a 5-day cooldown for updates we wanted to hold the update so if we did have a solution we could push it live as soon as we could.

    No news on that front yet, but we'll update as soon as we know.
     
  6. BBIAJ

    BBIAJ Well-Known Member

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    I'm curious as to what this means exactly, are you saying that you can't put out an update more frequently than one every 5 days?

    Is this a Microsoft stipulation, or something that you have implemented yourselves?
     
  7. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    It's a Microsoft stipulation for a new title for a first update. After this, it's a lot easier.
     
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