Editor Crashes Upon Startup Since Installing Blackpool Branches Pre-release Game Update

Discussion in 'PC Editor Discussion' started by mkraehe#6051, Nov 13, 2023.

  1. mkraehe#6051

    mkraehe#6051 Well-Known Member

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    Title says it all, really. I installed today's game update and since then I can't open the Editor anymore. The loading window gets to 75%, gets stuck there for a few seconds, then it crashes. Anyone else have this problem?
     
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  2. CFTFC

    CFTFC Active Member

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    Same here.
     
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  3. Tomas9970

    Tomas9970 Well-Known Member

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    Same here. It asked me to run the game once and fetch DLC data, which is pretty normal. Then it started crashing at 75% every single time.
     
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  4. Fawx

    Fawx Well-Known Member

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    Last edited: Nov 13, 2023
  5. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Hello, thanks for the tag - we're looking into it currently, will share more if we have a fix or a workaround. Thank you for the patience.
     
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  6. jackthom

    jackthom Active Member

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    Also unable to get into the editor.
    Fatal error!

    Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000040

    0x00007ffab27d57b0 TrainSimWorldPublicEditor-TS2Prototype.dll!UnknownFunction []
    0x00007ffab285755a TrainSimWorldPublicEditor-TS2Prototype.dll!UnknownFunction []
    0x00007ffb0765b583 TrainSimWorldPublicEditor-CoreUObject.dll!UnknownFunction []
    0x00007ffb079178ee TrainSimWorldPublicEditor-CoreUObject.dll!UnknownFunction []
    0x00007ffb078fb04f TrainSimWorldPublicEditor-CoreUObject.dll!UnknownFunction []
    0x00007ffb0782dd75 TrainSimWorldPublicEditor-CoreUObject.dll!UnknownFunction []
    0x00007ffb07f1710a TrainSimWorldPublicEditor-Core.dll!UnknownFunction []
    0x00007ffb07f3e137 TrainSimWorldPublicEditor-Core.dll!UnknownFunction []
    0x00007ffb26b1e1e3 TrainSimWorldPublicEditor-Projects.dll!UnknownFunction []
    0x00007ffb26b1e4da TrainSimWorldPublicEditor-Projects.dll!UnknownFunction []
    0x00007ff69f4c3872 TrainSimWorldPublicEditor.exe!UnknownFunction []
    0x00007ff69f4c6c5e TrainSimWorldPublicEditor.exe!UnknownFunction []
    0x00007ff69f4bf45d TrainSimWorldPublicEditor.exe!UnknownFunction []
    0x00007ff69f4bf7ba TrainSimWorldPublicEditor.exe!UnknownFunction []
    0x00007ff69f4d320d TrainSimWorldPublicEditor.exe!UnknownFunction []
    0x00007ff69f4d4fce TrainSimWorldPublicEditor.exe!UnknownFunction []
    0x00007ffb7c45257d KERNEL32.DLL!UnknownFunction []
    0x00007ffb7c62aa78 ntdll.dll!UnknownFunction []
     
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  7. Perks390

    Perks390 Well-Known Member

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    I'm also affected by this issue
     
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  8. eldomtom2

    eldomtom2 Well-Known Member

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    Broken here as well.
     
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  9. trainsimcz

    trainsimcz Well-Known Member

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    If you are Steam users just use console inside the steam: (WinKey+R and type steam://open/console)
    download_depot 2362300 2362301 1507014987053601150
    it will download previous version... then make a copy of that previous core .pak file TS2Prototype-WindowsNoEditor.pak, name the copy with for example TS2Prototype-WindowsNoEditor.pak.old just in case the game update again
    After that, run the game again to validate that .pak file and start your editor...
    DTG just used higher version of their editor to create their core pak file and it crash because of version mismatch. Thats the problem which a was talking about even before they release the editor. If they dont update it directly with the game when they add some new stuff then there will be always problems. Lets just hope that Blackpool Branches used old version of the editor to cook and pak or we will not be able to even open it (and it might crash editor too).
     
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  10. RobertSchulz

    RobertSchulz Well-Known Member

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    But the update aside, the Editor crashed on my installation already a lot before.

    DTG really needs to get this thing more stable. It's a mess to work with it if it crashes every 5 to 10 minutes.
     
    Last edited: Nov 14, 2023
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  11. jackthom

    jackthom Active Member

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    Can anyone confirm whether this has been fixed yet?
     
  12. DTG JD

    DTG JD Director of Community and Marketing Staff Member

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    Not yet, team are working on it. When we have an update, we'll share in here and on the Patch Notes thread in 'Announcements'.
     
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  13. RobertSchulz

    RobertSchulz Well-Known Member

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    The Editor in general needs to be more stable, not only because of the update. Every time it crashes on my PC, I sent the data to Epic Games or is that DTG? Does so actually makes sense for your version of the Unreal editor?

    I know that others who used the Editor before me talked about a high crash rate as well.

    We really need better stability for Editor. At least with the Winter Core Update.
     
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  14. RobertSchulz

    RobertSchulz Well-Known Member

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    Still there. This is the log:
    Screenshot (8852)3.png
     
  15. Daunfr59

    Daunfr59 Active Member

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    This worked for me but a couple of points to clarify may help if anyone else is planning to try this:

    1. The console in Steam starts downloading but there is no indication that anything is happening until it comes back with a message "Download completed- followed by the path to where it has installed the files on the hard drive. ( in my case it was Steam Apps/Content/depot 2362301)

    2. You have to navigate to that folder (File Explorer) and fined the "TS2Prototype_WindowsNoEditor.pak" file.
    Copy that file into the paks folder in the main TSW4 folder (steam apps/Common/TSW4). When the message comes up that there is already a file there with that name choose to replace the existing file. After that I ran the game -no problems- and then the editor opened OK.

    Thanks to trainsimcz for his help.
     
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  16. DTG Alex

    DTG Alex Senior Community Manager Staff Member

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    Hello everyone,

    We've just put through a patch that should fix the crashes when launching the PC Editor. Thank you for your patience, please let us know if you continue to have these issues after updating.
     
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  17. RobertSchulz

    RobertSchulz Well-Known Member

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    The update works for me. Thanks for the quick update!
     
  18. Fawx

    Fawx Well-Known Member

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    All fixed and working now, thank you!
     
  19. Tomas9970

    Tomas9970 Well-Known Member

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    Everything seems to be working fine. Thanks!
     
  20. hedgehog#2820

    hedgehog#2820 New Member

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    Just downloaded the editor via Epic this evening and it crashes at 75% on loading. I'm on an XBox PC hosted version running Windows 11. So not working for me.
     
  21. hedgehog#2820

    hedgehog#2820 New Member

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    Error file attached.
     

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