Steam Why Is My Livery "withdrawn"? [resolved]

Discussion in 'TSW Troubleshooting & Issues Discussion' started by ludwigtails, Apr 22, 2024.

  1. ludwigtails

    ludwigtails Well-Known Member

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    One of my liveries "Southern Class 720 401" just receive this "withdrawn" warning for some reason. Is there something wrong with the livery that is rule breaking or anything that the Creators club want it removed or something?
     
  2. ludwigtails

    ludwigtails Well-Known Member

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    Okay how?????

    Can a TSW staff help me with this?? Theres nothing wrong in the livery.
    upload_2024-4-22_20-47-11.png
     

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  3. rennekton#1349

    rennekton#1349 Well-Known Member

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    Someone probably reported it, causing it to be withdrawn. Or there is a hidden and obscure bad word which I doubt
     
  4. ludwigtails

    ludwigtails Well-Known Member

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    the only letters and words on the livery are 720 401, 401 and first class on both sides end of a carriage. plus a bunch of southern logos and thats it.
     
  5. matt#4801

    matt#4801 Well-Known Member

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    Are the Southern logos official, if not that could be it. Otherwise try taking Aventra out of the description. If neither of those I haven't a clue.
     
  6. DTG-Chris

    DTG-Chris Staff Member

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    Hi ludwigtails ,

    Apologies for the inconvenience. Keywords in the description have flagged this livery for review. Certain words are commonly associated with certain brands that may or may not be permitted. Therefore manual reviews are ocassionally necessary. Please be assured that we will try to get this reviewed as quickly as possible and let you know the outcome.
     
  7. DTG-Chris

    DTG-Chris Staff Member

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  8. matt#4801

    matt#4801 Well-Known Member

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    Hi Chris, just as a heads up for others do you know/can you say which word it was?
     
  9. DTG-Chris

    DTG-Chris Staff Member

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    In this case, it was "overground" in relation to TFL (Transport for London). Licencing has endless pitfalls, so we'd generally advise players to stay away from real-world branded liveries.
     
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  10. ludwigtails

    ludwigtails Well-Known Member

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    It is so long if i dont have the word "overground" or "Overground" in the description then it should be fine?
     

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