How To Get In Touch With Rivet?

Discussion in 'TSW General Discussion' started by spikeyorks, May 31, 2024.

  1. spikeyorks

    spikeyorks Well-Known Member

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    This seems to be trickier than I expected.

    Registered with their forums but am still not allowed to post on them. (Never received a registration link if that's how it works).

    Sent 2 messages to the "Webmaster" but have had no reply.

    Finally DM'd Jasper on here but have also had no reply. So what do I do now?

    Is there anyone reading this who could, as a favour, post a link to this thread on the Rivet forum and ask them to help. Thanks.
     
    Last edited: May 31, 2024
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  2. RobertSchulz

    RobertSchulz Well-Known Member

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  3. matt#4801

    matt#4801 Well-Known Member

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    Done for you David mate, if they will respond, who knows.
     
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  4. spikeyorks

    spikeyorks Well-Known Member

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    No I didn't see that one Robert. Think I need to go to Specsavers :)

    Thanks Matt. Hopefully they will respond now. If not I'll try Robert's email.

    Thanks a lot for your help guys.
     
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  5. MYG92

    MYG92 Well-Known Member

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  6. RobertSchulz

    RobertSchulz Well-Known Member

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    I just copied and paste'd it here. Mystery resolved. It seems like the address for the english site is with dash, while the address for the german is without. What on earth is going on here?
    Screenshot (11327).png

    Screenshot (11329).png
     
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  7. MYG92

    MYG92 Well-Known Member

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    Well… this is awkward :D it seems like the dash is only present on the English version of the website, not the French, the Italian or the German version.
     
  8. RobertSchulz

    RobertSchulz Well-Known Member

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    Maybe Rivet doesn't want to be contacted on the right address? :D Only question remains, which one is the right one? Or do both work separately?
     
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  9. MYG92

    MYG92 Well-Known Member

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    Good question, I’m genuinely confused on which one is the correct address. Jasper_Rivet Can you tell us which of these email addresses is the correct one please ?
     
  10. spikeyorks

    spikeyorks Well-Known Member

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    Ooops this thread has taken an unexpected change of direction. ;)

    Firstly I have now been contacted by Rivet so that is great. (Thanks for your help guys).

    Secondly my reply suggests that the correct address, certainly in the UK, is likely to be 'contact(at)rivet-games.com'.
    (Hope that helps?). :)
     
    Last edited: May 31, 2024
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  11. nwp1

    nwp1 Well-Known Member

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    spikeyorks, have you had any success and been able to post on the Rivet Forum?

    Posted this as you responded, spikeyorks.
     
  12. mjbr#8092

    mjbr#8092 New Member

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    Hi, what user name in our (Rivet) forum are you trying to post under?
     
  13. spikeyorks

    spikeyorks Well-Known Member

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    Spikeyorks - joined 05-17-2024 (according to the forum itself).
     
  14. Jasper_Rivet

    Jasper_Rivet Well-Known Member

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    Sorry about that, I was off for the last few weeks (and no one else on the team had access to my account). The team got in contact with spikeyorks and got it's request sorted, so all good here.

    Best way to reach us is either through social media or using the contact@rivet-games.com address, as all team members have access to that. If you don't mind waiting a few days (worst case), sending me a personal message if fine too!
     
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