Ats Website

Discussion in 'General Discussion' started by Railfan1243, Jun 24, 2024.

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  1. Railfan1243

    Railfan1243 Member

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    Anyone else having issues accessing ATS (Alan thomson sim) website? For me it says "Sorry, you have been blocked You are unable to access alanthomsonsim.com" with big red X mark. Don't know why, I had it accessed last night and every thing was working fine.
     
  2. rickyt7808

    rickyt7808 Member

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    Get the same result.
     
  3. Railfan1243

    Railfan1243 Member

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    Okay so it is probably something on their end.
     
  4. Nick Y

    Nick Y Well-Known Member

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    I believe they were doing work on the site over the weekend to improve things.
    ATS did state that there may be access problems and launcher issues during this time.
     
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  5. Doomotron

    Doomotron Well-Known Member

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    IMG_2828.png
     
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  6. Railfan1243

    Railfan1243 Member

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    It is back up and running for me!
     
  7. alistaircowell

    alistaircowell Well-Known Member

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    I got the following message when accessing the site:
    Error establishing a Redis connection
    To disable Redis, delete the object-cache.php file in the /wp-content/ directory.
     
  8. neddyie116

    neddyie116 Active Member

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    Still not working here it was briefly but not now?
     
    Last edited: Jun 24, 2024
  9. Tigert1966

    Tigert1966 Well-Known Member

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    According to the Facebook group the work is over running and they are trying to finish it tonight.
     
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  10. Railfan1243

    Railfan1243 Member

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    Yep getting same message as well - It was working briefly earlier but then went off again. I am guessing they are still in process of upgrading their website.
     
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  11. 390001

    390001 Well-Known Member

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    All maintenance is now complete any issues report to the website
     

    Attached Files:

  12. Cyclone

    Cyclone Well-Known Member

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    I saw this the other day as well and figured it was a database issue. Someone else told me work was being done. Should work now as noted.
     
  13. 390001

    390001 Well-Known Member

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    Was a thread about the works being done and when the work was completed right here https://forums.dovetailgames.com/threads/ats-website-maintenance.82297/. They are updating the website hopefully makes things easier to navigate
     
    Last edited: Jun 28, 2024
  14. Cyclone

    Cyclone Well-Known Member

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    Just made a discovery that you no longer have to "order" free items.

    upload_2024-6-28_13-25-54.png
     
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  15. 21c164fightercommand

    21c164fightercommand Well-Known Member

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    Comfortable change, and probably less of a burden on their ordering system.
     
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  16. Cyclone

    Cyclone Well-Known Member

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    I actually wonder if subscribers can download files that are mixed into the collection like this the same way. Obviously non-subscribers get the half page advert instead, but once subscribed, does that go away and they get a download link, or do they still have to use the launcher?

    For my part, using the launcher is still unacceptable in my view for purchases. Worst decision they could have ever made.
     
  17. 390001

    390001 Well-Known Member

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    If you read about the launcher the launcher is for payware products not the free uploads. The free uploads you will be shown the same as above.

    the launcher is a good thing what’s the harm in it you don’t complain about the JT launcher for payware products or any other 3rd party what is your issue with Alan and his business you seem to have this issue with him and his business. What payware products have you purchased from ATS for you to have an opinion it is worthless if you have not used it I am intrigued
     
  18. Cyclone

    Cyclone Well-Known Member

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    What JT launcher? I've always downloaded files directly from JT.

    Back to ATS, I was gifted a tamper once, but obviously refuse to use a separate launcher to download it. So yes, I have a valid opinion that it's unnecessary bloatware looking for a problem to solve.
     
  19. 390001

    390001 Well-Known Member

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    Got to be easier
    The just trains launcher you have to run when you install a route you open the exe and the installer/launcher installs it’s no different to the ats one it saves you having to download every route/train etc the launcher downloads from the server so it’s easier for the user.

    you just seem to have this negative approach to anything Alan does or has his name on which I know full well why you do. He is actually a really nice guy if you actually spoke to him rather than criticise him constantly. Perhaps if you spoke to him and told him your opinions directly he may take the feedback on board. Alan Thomson some feedback for you above.
     
  20. Cyclone

    Cyclone Well-Known Member

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    To be honest, no, I don't like having to enter my credentials for every file from JT either. However, I get why it's done that way. Otherwise, I could download, say, all of the Midland Main Line stuff and share them on a server somewhere. They have ensured that this can't be done.

    I don't know what Searchlight does, but I hear they have a DRM protection of some form as well. I have yet to buy a product from them, so I can't comment on it.

    DT as far as I know has no protection on their files but limits how many times they may be downloaded. I've been able to install them freely after purchasing. Most convenient for the customer, more risk for them perhaps. I think SSS is the same way; I have bought their two routes as well but actually have not installed them yet, so maybe there is something I haven't seen. I think they use the same method for free routes and scenarios, however.

    ATS is the only provider of products that tells you, after purchasing, that you have to download an otherwise unnecessary piece of software that none of these other sites needs in order to apply some form of DRM to products purchased by each user. It feels more like a babysitter than any of these other methods, and at one time updated itself for users to literally not work, forcing users to not be able to access purchased products for a time. This is not a good method. A better option is needed. Frankly, JT's method would be better for ATS, I think.
     
    Last edited: Jun 28, 2024
  21. 390001

    390001 Well-Known Member

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    So you don’t think having the drm protecting in place like they do is a good thing ??? Do you complain you are having to log into a steam account and have credentials in place. Of course you don’t because without that you wouldn’t be getting the content you do so that’s not a problem.
    No different to the are system then in regards to steam. But because you have to pay and purchase from ats that is your problem with the hence why you want everything on steam to benefit you. if it don’t go on steam automatically its a problem for you
     
    Last edited: Jun 28, 2024
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  22. Tigert1966

    Tigert1966 Well-Known Member

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    I don’t like the ATS Launcher either. Would rather have a separate installer. But I don’t get why it is singled out. Steam is also a launcher and for certain everybody uses that to install DLC.

    Lot of fuss about nothing. I buy the DLC I want from ATS, download and install it, then the installer can be removed again if desired.

    On occasions that I’ve needed to speak to anyone Alan or his team have always been really helpful. So at the end of the day, if I want their products, I’ll use it.

    For the record I don’t like Steam either. It forces me to enter and save personal details which they don’t need and also defaults to saving Credit Card Details.
     
  23. 390001

    390001 Well-Known Member

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    Totally agree with you here mate.
     
  24. Cyclone

    Cyclone Well-Known Member

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    I'm not getting into an argument about this again. I just compared what other sites do and noted that ATS is more overbearing in what they do. That's it. ATS needs to find a less oppressive method of doing things.
    Ha, I use Paypal. :D
     
    Last edited: Jun 28, 2024
  25. 390001

    390001 Well-Known Member

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    Not arguing with you just forming an opinion like you are. The way ats do things in my
    Opinion and that of many others is fine. If it’s not broken don’t fix it as the saying goes. You quite happily use PayPal on steam. Guess what you can use PayPal on ATS as well so again fail to see your problem
    Your point about having to download another program I don’t understand as you quite happily downloaded steam and I am sure many other applications to use games. Anything that stops piracy if a good thing in my opinion.
     
  26. Cyclone

    Cyclone Well-Known Member

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    I am just saying there are better ways. To be fair, ATS rarely holds any kind of sales and I think stuff is overpriced. That was already keeping me out, but after the introduction of the launcher, it made me LESS likely to buy from ATS when I started hearing about the issues with it. I do think a method like JT's would probably be perfect for ATS. I still wouldn't like entering my credentials on every item if I ever did purchase something, but it does the job well enough and I can make up my own backups for easy reinstallation later. The one thing I dislike about JT's method is all the registry entries, which AP doesn't create in their stuff, so a mix of methods is best IMO.
     
  27. 390001

    390001 Well-Known Member

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    AP fills up your appdata folder so always best to empty that after installing AP content I still don’t understand your issues about credentials like you said above you use PayPal. You’re quite happy using that on steam. ATs you can use PayPal as well. You also have donation page set up on your twitch/youtube channel so will upload credentials/paypal information to receive them.
     
  28. Peter Hayes

    Peter Hayes Well-Known Member

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    I thought that this had been fixed sometime ago now :
    I don't see any evidence in my downloaded installations folder (like I used to) in appdata/local anymore!
     
  29. 390001

    390001 Well-Known Member

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    Mines is always having folders installed I just clear it out soon after.
     
  30. Cyclone

    Cyclone Well-Known Member

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    Yeah, I couldn't find the folder at last attempt, Was confusing me.
     
  31. Gary Padley

    Gary Padley Active Member

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    Have you found one that actually works?
     
  32. Gary Padley

    Gary Padley Active Member

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    It used to, but that issue has been fixed for a while.
     
  33. 390001

    390001 Well-Known Member

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    If you couldnt find the folder then how can you say it is fixed and agree with him. The AP issue does not install the temp folder that’s a windows folder lol.
    If you can’t find the folder then something is wrong with your windows install.
     
  34. 390001

    390001 Well-Known Member

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    Nope but at least ATS are doing something to prevent potential pirates from stealing. Anything that makes it harder for these people I am all for and those who are against it well shame on them.
     
  35. Cyclone

    Cyclone Well-Known Member

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    Nah, I think either there is nothing in there or I am just looking in the wrong place. I have found it before. I will find it again.
     
  36. 390001

    390001 Well-Known Member

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    Determination I like it lol
     
  37. kilt46

    kilt46 Well-Known Member

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    I would agree that the ATS and Steam method are very similar. Both allowing Pay Pal is also a boon.
    Respectfully
     
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  38. 390001

    390001 Well-Known Member

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    It’s my go to option for buying online gives you that added protection
     
  39. Gary Padley

    Gary Padley Active Member

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    It's hidden by default, so make sure you have the option to show hidden items enabled in File Explorer
     
  40. Cyclone

    Cyclone Well-Known Member

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    You can also just visit it directly, even if hidden. Unless they disabled that without you making it visible first...
     
  41. 390001

    390001 Well-Known Member

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    You can’t view hidden folders if they option is ticked that defeats the purpose lol
     
  42. Tigert1966

    Tigert1966 Well-Known Member

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    You can't view the folder if it's hidden, but if you know it's there you can access it directly and see the contents. For example the windows appdata folder is hidden, but if you type it's path into windows explorer, you can still see it's contents.
     
  43. 390001

    390001 Well-Known Member

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    Yes but you can’t click it via folder clicks if it’s hidden. Like you say you need to know the directory. This is all off topic though so can we keep the thread in topic please :)
     
  44. Tigert1966

    Tigert1966 Well-Known Member

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    Topic is irrelevant now anyway. ATS Website was down for maintenance. I pointed this out some posts back. It's now back. Thread has been irrelevant and off topic ever since. Don't see that it matters seeing as the issue is resolved.
     
  45. 390001

    390001 Well-Known Member

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    Always a good idea to follow the forum rules you agree to when you sign up:

    upload_2024-6-30_22-16-19.png
     
  46. Gary Padley

    Gary Padley Active Member

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    Can we talk about our favourite solo artists?...such as Shania Twain at Glastonbury? (Glastonbury has the letters a, t and s in it so that's kind of on topic)
     
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  47. Cyclone

    Cyclone Well-Known Member

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    What do you think of one of our Canadian superstars? :)
     
  48. dtg_jan

    dtg_jan Community Manager Staff Member

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    Good morning folks,

    looks like the original topic of this thread has been resolved, so I'll be closing it.

    All the best,
    Jan
     
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