PS5 What About The External Camera Button?

Discussion in 'TSW Troubleshooting & Issues Discussion' started by erg73, Sep 21, 2023.

  1. erg73

    erg73 Well-Known Member

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    Playing on ps5, when I want to switch to the external camera with R3 sometimes it works on the first tap, but most of the time you have to press it 4 or 5 times, and then to go back to the cockpit view the same thing happens. It's totally random, I don't understand why this is happening but it's totally ruining the experience for me.
     
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  2. benuildo

    benuildo Member

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    I can confirm. Same for me.
     
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  3. david.hurst

    david.hurst New Member

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    Same here. Switching to outside camera is intermittent, and it's a bit of a lottery as to which view you get. Then it takes numerous pressing of R3 to get back in the cockpit. In fact I've noticed that the dual sense is very slightly lagging at times on all inputs.
     
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  4. rich.minty

    rich.minty Active Member

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    Not sure if this is the right place to put this but haven't been on the forum for a while...

    TSW4
    PS5
    All routes and locos that come with TSW4

    Pressing R3 to enter external view is going to wear out my right stick and thumb as it seems random at best. Sometimes 1 click but more often than not 2 or more clicks in succession until it works. And that's just trying to get an external view. It's the same trying to get back to an internal view.

    Other than that, super impressed with what I have seen and done in TSW4 so far.
     
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  5. Wilfboy

    Wilfboy Active Member

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    I have noticed this problem on PS4 too
     
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  6. dtg_jan

    dtg_jan Community Manager Staff Member

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    Hey there,

    thank you for your feedback, I'll let the team know about this.
    Also going to move this to the Troubleshooting section.

    All the best,
    Jan
     
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  7. dtg_jan

    dtg_jan Community Manager Staff Member

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    Hey there,

    had reports from other players of this, will feed back to the team.
    Going to merge this thread with the other for easier navigation.

    All the best,
    Jan
     
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  8. Lamplight

    Lamplight Well-Known Member

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    Same for me.
     
  9. CK95

    CK95 Well-Known Member

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    PS5, same for me.
     
  10. cjheron

    cjheron Member

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    Directed here by a staffer, and it’s the same for me too!
     
  11. dtg_jan

    dtg_jan Community Manager Staff Member

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    Hey all,

    thanks again for bringing this to our attention, could you tell me what service you've been driving when this happened?
    Would be good to know if this is limited to one loco/service or if it's wider spread.

    Thank you,
    Jan
     
  12. Dave Mel

    Dave Mel Well-Known Member

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    im finding it annoying as well, so far ive done services on ECML and antelope valley and the controller pressing R3 is not working correctly. you just have to keep pressing until it works.. also cant get back into the cab from outside view when pressing R3. but it works ok on the keyboard pressing 3 and 1.
    one other thing i want to mention ive run 2 people over on ECML and on Antelope cos they were on the tracks/rails.
     
  13. mattchester#9176

    mattchester#9176 Well-Known Member

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    Oddly, I experienced this issue on the 158 on MML in TSW3. I just thought it was a skyhook issue.

    It's really annoying and not great if it's present in TSW4.
     
  14. Lamplight

    Lamplight Well-Known Member

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    All of them from what I’ve tried. Every service on every route.
     
  15. David Malburn

    David Malburn Member

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    yep! same for me as well PS5
     
  16. goochdog#5870

    goochdog#5870 Well-Known Member

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    Yeah every route and the more I play , the worse it seems to get
     
  17. erg73

    erg73 Well-Known Member

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    It also happens to me on all routes and with all trains. It is very strange because suddenly it works fine once or sometimes, and then it fails again. I've tried to look for a pattern of the malfunction but it's impossible, it's totally random. The good thing is that since it fails so often, the developers will see it right away. What I don't understand is that it hasn't been detected in beta testing, although sometimes they have said that there are bugs that suddenly appear in releases and previously weren't there.
    I hope it gets fixed soon because for those of us who often use the external camera it is really annoying. And I don't want to imagine what it will be like the day I have to maneuver in a yard.
     
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  18. edward#5859

    edward#5859 Well-Known Member

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    I haven't seen anything on Xbox though
     
  19. Lamplight

    Lamplight Well-Known Member

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    I have as well and haven’t been successful either. The only cause I can imagine is the the background logic deciding on which side to pop up the camera (for the platform-depending choice left-right) somehow failing all the time/randomly.
    I do recall the R3 button behaving similarly on DCZ’s Br 612 - particularly in stations - but that was to a much lesser degree.
    Anyways, this needs fixing asap. External cameras are essentially non-existent on PlayStation right now.
     
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  20. Fitz

    Fitz Well-Known Member

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    This is happening on Xbox. Happens consistently from cab 2 of the Vectron. Cab 1 is fine.
     
  21. d.heal

    d.heal Well-Known Member

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    Had that on the 4024 going back to the cab view
     
  22. goochdog#5870

    goochdog#5870 Well-Known Member

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    It definitely seems to be getting worse somehow
     
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  23. Lamplight

    Lamplight Well-Known Member

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    Additionally, the (square) button doesn’t reliably cycle through the brakes for me. It usually does but every so often, it takes a few presses to actually work. Never had that before TSW4.
     
  24. swift19

    swift19 Active Member

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    Please DTG fix this, it's the biggest problem for me at the moment as I like to play with external cameras but with the great new hud, i need to keep nipping back into the cab to check the speed.
     
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  25. erg73

    erg73 Well-Known Member

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    Hello, DTG JD Any update? Can you ask the team if this annoying issue is being investigated? Thank you
     
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  26. Thunderer

    Thunderer Well-Known Member

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    PS5 here. The external camera doesn't work at all on Luzern-Sursee.
     
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  27. surreychuff#3060

    surreychuff#3060 Active Member

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    Yep, just re-iterating the camera switch is also not responsive when pressing R3 and takes numerous attempts to try and switch view
     
  28. Kappi701

    Kappi701 Well-Known Member

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    Got the same problem on PS5.
    Problem isn‘t bound to special loco/route, had this on Antelope Valley on the 125 as well as on Rhein Ruhr Osten (422) and Schnellfahrstrecke Köln (187) so far.
     
  29. swift19

    swift19 Active Member

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    Yes this is annoying, doesn't work at all on the stock train but when I placed an ICE on the route, the R3 button worked fine. Odd.


    And even more weirdly, it works on a spawned Rabe unit in free roam in the Luzern route, just not the ones in timetable mode on the same route.
     
    Last edited: Oct 2, 2023
  30. Scarlett

    Scarlett Member

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    The Speed Up Camera Function also no longer works on PS5, which makes fly-by shots impossible. (Classic Control Scheme)
    This has been present since launch, Please Fix This
     
  31. bkodenkt

    bkodenkt New Member

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  32. Factor41

    Factor41 Well-Known Member

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    Same for me: PS5, any route. Pausing doesn't fix it.

    How did nobody pick up on this internally? It's clearly a pretty widespread issue. Still only bothering to test for PC users?

    Not to mention the worst implementation of DualSense vibration I've come across since getting a PS5. Laughable - it's as though none of the devs have ever touched a DualSense controller. So much possibility, so little effort.
    :|
     
    Last edited: Nov 20, 2023
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  33. erg73

    erg73 Well-Known Member

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    Two months later and we still have no indication that work is underway to find a solution to this annoying problem :(
    I think that is enough time for DTG to have realised the cause as this has not happened before in any previous version of TSW.,DTG Alex can you check with the team about this please?
     
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  34. goochdog#5870

    goochdog#5870 Well-Known Member

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    The silence is deafening. Just an acknowledgment would be nice
     
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  35. simpman

    simpman Guest

    I've found the problem for you guys. The trouble is moving the right stick at the same time as pushing in the right stick. When I'm moving the right stick around outside of its centered position, and activate R3, the view won't change. Many users won't be moving the right stick when hitting the button, which should work, but some will and some will also be unfortunate victims of stick drift which will move the stick by itself.

    I've tested this on a Dualsense I know has bad right stick drift (a common problem on early Dualsense controllers) and can confirm the right stick rarely changes the view when using that controller. You can tell which Dualsense revision you have by reading the last digit on FCC ID on the back. If it ends with a "1" you have the 1st revision and if it ends in an "A" you have the second revision. If your Dualsense ends in a "1", there is a better chance you have stick drift than if it ends in an "A".

    If people who are experiencing this can try with another controller or confirm they have stick drift to prove or disprove my theory that would be great. Your stick drift will not manifest in all games, just some games. For me, I don't notice my stick drift in this game.

    To test for controller drift, one of the fastest ways is to connect your Dualsense to your phone. You will need iOS 16.4 or Android 12 (or newer) to connect via bluetooth. To put the Dualsense into pairing mode press and hold the PS button and the Share button at the same time while the controller is off until you see flashing lights. Connect it via your phones bluetooth (It should show up as Dualsense) Then navigate your web browser to gamepad-tester.com and check to see if your right stick is drifting. Just move it for a second and let it go, and see where the little dot is compared to the images below. After you're done you can reconnect the controller to your Playstation 5 by connecting it through USB and hitting the PS button.

    good.PNG
    Working Controller

    bad.PNG
    Non-working controller


    Dovetail should be able to address this much easier now in a future patch with the cause being known. I'm hoping we might see this fixed soon.

    *As a side note I've noticed that when you exit photo mode there is a chance that your next R3 input will get eaten, future inputs seem alright.
     
    Last edited by a moderator: Nov 25, 2023
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  36. simpman

    simpman Guest

    Still having problems with other locos I tried such as the DB BR 103 on Linke Rheinstrecke that I can't get working despite trying the fix above. Can't help but feel this is related to the photo mode shortcut as that trigger doesn't have any problem launching but I'm struggling at times with both analog sticks presses individually being detected by the game. Managed to crash the game just by going into photo mode repeatedly (PS5).

    Photo mode has no issues triggering, even with a gamepad with known stick drift. The only conclusion I can reasonably draw is the code that checks for the photo mode button combination is eating valid inputs meant for other functions. Please look into this at your earliest possible chance.
     
    Last edited by a moderator: Nov 27, 2023
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  37. erg73

    erg73 Well-Known Member

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    simpman thank you for caring and spending your time trying to shed light on this.
    The problem where it all stems from is that in TSW 4 there is no dead zone on the sticks. Stujoy figured it out and posted it in this thread:
    https://forums.dovetailgames.com/threads/no-dead-zone-on-controller-sticks-etc.74682/

    As you rightly say, if the controller has some drift the problem is exacerbated, but the one who has created this bug is DTG with the release of TSW 4 because I have TSW 3 installed and with the same controller the R3 press absolutely always responds well to the first touch.

    Something that seems like it wouldn't take more than a few minutes to fix and modify those parameters, two months later they haven't even deigned to do it, and they don't even answer the questions we've asked them about it.
    Every day I'm more disgusted with this studio that once again demonstrates their inability to make improvements to the game without breaking other things in return, and what's worse, that these bugs we have to swallow for months or in the worst case, forever.
     
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  38. simpman

    simpman Guest

    After figuring out that it was likely something they added to TSW4 and the whole team at Dovetail can't figure it out months later, despite using version control and other software that should help make these problems easier to find... No respect for the developers here, they are having actual control failures (from L3 to sprint on classic to this camera control problem in Immersion) it is clear the developers aren't listening or taking any reasonable action to figure out the cause. Where the hell is my money going? Oh yeah so they can pay for Denuvo on PC and then release a version a few months later without it, wasting their time and our money. Utter incompetence.
     
    Last edited by a moderator: Nov 27, 2023
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  39. who

    who Active Member

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    R3 camera switching does not work for me reliably either. Am on brand new PS5, two weeks old. Need to press multiple times to get it to register, except...
    ...as quoted, on Luzern-Sursee it does not work at all. R3 by itself to switch to the default external camera never works there, but R3 + D-Pad Right to cycle through other external cameras does work there. But I don't want the other ones, I want the default one.
     
  40. cjheron

    cjheron Member

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    Has there been any update or fix on this? it doesn't seem to be mentioned in any of the recent road map updates.
     
  41. sadler_owls

    sadler_owls Member

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    Nothing. The fact it isn’t acknowledged means it’s being ignored, that as well as the non saving HUD
     
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  42. mattchester#9176

    mattchester#9176 Well-Known Member

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    Unfortunately due to the way games are developed and publishsed, almost everone at DTG plays on PC so these console only issues always seem to get marginalised / ignored.
     
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  43. erg73

    erg73 Well-Known Member

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    It's still broken five months later. They just have to include the dead zone again in the sticks that they eliminated, I imagine by mistake, in TSW 4. I don't think this will take more than 5 minutes of work from the developer setting it up, but unfortunately they haven't done that.
     
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  44. swift19

    swift19 Active Member

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    Not even an acknowledgement. Come on DTG. Sometimes I feel I'm going to wear out the button as I have to press 20 times!
     
    Last edited: Feb 20, 2024
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  45. goochdog#5870

    goochdog#5870 Well-Known Member

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    We know they look at all the threads , so the fact that this has not been acknowledged is not on!
    I am guessing that this will never be sorted :mad:
     
  46. cjheron

    cjheron Member

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    DTG Matt or DTG JD is there any acknowledgment, or plans to fix the R3 button or the non saving HUD on PlayStation? Every TSW update I am hopeful for a fix, each time it doesn’t seem to appear.
     
  47. DTG Matt

    DTG Matt Executive Producer Staff Member

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    Both are on my hit list for next update. The save-settings im sure ive asked to be fixed at least twice now... i'll keep on it.
     
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  48. cjheron

    cjheron Member

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    That is brilliant news Matt I am very much looking forward too it!
     
  49. quentinqix

    quentinqix New Member

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    I just bought Luzern / Sursee on my PS5 and I can't use external camera.
    It's been adressed almost a year ago and hasn't been fixed yet. It's such a shame !!!
     
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  50. cjheron

    cjheron Member

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    So this camera R3 bug still seems to be present in TSW5. Quite disappointing.
     

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