Out Of Memory Error - Frankfurt

Discussion in 'TSW Troubleshooting & Issues Discussion' started by addry#6825, Dec 1, 2024.

  1. addry#6825

    addry#6825 Well-Known Member

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    Hello,

    I’ve just had an out of memory error and crash to desktop on the Frankfurt route whilst pulling into Frankfurt hbf in the ICE.

    I’ve never had this kind of an issue before Ona route. Please tell me a patch is coming? The route itself was working fine on release if a bit ditzy, but tonight it hitched all along the route and then crashed to desktop.

    This needs investigating and fixing asap.
     
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  2. addry#6825

    addry#6825 Well-Known Member

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    No? Nothing? No response? Crazy stuff. One of the three main route releases doesn’t work properly.
     
  3. 6233Jess

    6233Jess Well-Known Member

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    Firstly, there was literally a period of less than 12 hours between your posts. Be patient. People do actually sleep.

    Secondly, what Xbox are you on? Xbox One, or Series S or X?

    If you’re on an older Xbox One console then crashes are inevitable as the older consoles just don’t have enough memory to handle it.

    For context - I play on Series S and haven’t had many, if any crashes at all on Frankfurt Fulda
     
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  4. addry#6825

    addry#6825 Well-Known Member

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    Series X! And it wasn’t crashing on release.i can’t complete a service.
     
  5. dtg_jan

    dtg_jan Community Manager Staff Member

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    Hello addry#6825,

    Sorry to hear you're experiencing out of memory crashes. The Frankfurt - Fulda route is quite demanding, even on the Series X, while we're actively working on optimising the game further, you might want to try power cycling your console, which can sometimes help with performance.

    Here’s how:
    1. Hold the Xbox power button on the front of the console for about 10 seconds until it shuts down
    2. Once off, unplug the power cable and wait for 2 to 5 minutes
    3. Plug the power cable back in and turn the console on
    This isn’t a guaranteed fix, but it’s worth a try.

    All the best,
    Jan
     
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  6. 14trainfan2029

    14trainfan2029 Well-Known Member

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    Hi Jan, I have the same issue but on xbox series s. I have it at the max resolution and it recommends me to use a lower resolution. This is only at Euston, not anywhere else.
     
  7. Jayhuncho

    Jayhuncho New Member

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    It seems like this issue is on both the WCMLS & the Kinzigtalbahn routes approaching Euston & Frankfurt hbf respectively. I should add I play on ps5 & I own every german dlc that layers onto these routes for the exception of the WCMLOS & the Cargo line vol. 1 (im not sure if that layers but I don’t own it) & the DB BR18.
     
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  8. vendys#6021

    vendys#6021 Well-Known Member

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    The Frankfurt - Fulda map is also problematic on PS5 Pro, yesterday I tested the new pack with BR111 in the hope that the absence of the Dostos wagon would help, maybe it helped a little, but two services, two crashes and from Hanaou to Frankfurt blurred and near Offenbach at a known place crash ... and I didn't even have all the DLC layers installed, everything from Kassel Wurzburg map (ICE1, ICE 3, BR442), Dresden Riesa map (Tankers), BR 218, TGV was missing -- so...
    I'm afraid this map is completely lost......:|
     
  9. Richard CZE

    Richard CZE Well-Known Member

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    I also turned off most of the layers and the textures still get blurry. I would try turning off dynamic weather. That often caused the game to crash for me.
     
  10. vendys#6021

    vendys#6021 Well-Known Member

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    I saw it, I tried it and I still don't have the capacity for it ..... And the additional need for the Salzburg Rosenheim map probably didn't improve things much either.
    It's interesting that on the Preston - Carlisle map, I have all the DLC layers and the traffic there is quite strong...it's 99% ok
     
  11. 14trainfan2029

    14trainfan2029 Well-Known Member

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    I had the map crash when in Frankfurt HBF, hope the map issue does get sorted as before the performance was really good. After looking at the map, stuttering started happening. I went on the map again, and after 30 seconds, the game crashed because of the map
     
  12. vendys#6021

    vendys#6021 Well-Known Member

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    In general, when I edit the train lines at the platform in the 2D map, the game crashes after about 30 seconds... And it's not just the Frankfurt map... but also Preston-Carlisle, Salzburg-Rosenheim, etc.
     
  13. max#2873

    max#2873 Well-Known Member

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    Seems like FtF is next "NYT outofmemory winner of the year" on xbox. nothing ever change here in tsw.
     
  14. vendys#6021

    vendys#6021 Well-Known Member

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    On PS5 too ....
     

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