Tickets

Discussion in 'TSW Troubleshooting & Issues Discussion' started by dal#7945, May 29, 2025.

  1. dal#7945

    dal#7945 Well-Known Member

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    Is there any point in putting tickets cause they never answer them. Or they get closed before they even answer them.
     
  2. owenroser19

    owenroser19 Well-Known Member

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    I’ve never not had a response. Are you checking your spam?
    And make sure you’re wording it correctly with the proper information, not just ranting or complaining
     
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  3. dal#7945

    dal#7945 Well-Known Member

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    I wasn't ranting or complaining i just need help with the br442.
     
  4. Myron

    Myron Well-Known Member

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    unless you seriously think it's a game issue, you could also ask us first. the ticket system is more for bug reports I believe.
     
  5. dal#7945

    dal#7945 Well-Known Member

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    Ok im using the BR442 on dresden and it keeps telling me to put sifa on even though lzb/sifa is switched on. Am I missing something
     
  6. Myron

    Myron Well-Known Member

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    right, that's just the usual helper not being helpful. you better turn it off as it also tells occasional bullshit on a few other things.
     
  7. dal#7945

    dal#7945 Well-Known Member

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    Ok but when I do finish the job i dont get any points for using safety systems. Not that I care about points just saying.
     
  8. Vinination

    Vinination Well-Known Member

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    Turn on all safety systems the 442 has. LZB excluded as it doesnt have it functional as of now.
    As Myron said, the helper does only make problems instead of helping you with it so you should turn it off.
    If you still dont get extra points then there is probably something wrong with the DRA 442. I dont think we have a 442 ingame which has no major bugs or things left out anyways.
     
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  9. dal#7945

    dal#7945 Well-Known Member

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    Sorry i was ment say pzb/sifa I switch them on at panel behind me two switches is that correct plus pzb over bridge and still no points.
     
  10. jack#9468

    jack#9468 Well-Known Member

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    Well, how else would they be aware someone was having issues if they went unreported.

    Even if they don't get back to you (of which there could be various reasons), they've still got the issue logged for future reference.
     
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