PS4 [resolved] Ps4 Tsw 6 Deluxe Edition Crashing

Discussion in 'TSW Troubleshooting & Issues Discussion' started by tomosclarke#9438, Sep 26, 2025.

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  1. tomosclarke#9438

    tomosclarke#9438 New Member

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    Everytime I get to the loading screen the game crashes
     

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  2. DTG-Chris

    DTG-Chris Staff Member

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    Hi tomosclarke#9438 ,
    Could you try deleting your saved data and trying again, please?

    How to Delete Saved Data:
    1. Open the Settings menu at the top of the dashboard.
    2. Select Storage, then select System Storage.
    3. Select Saved Data.
    4. Choose a game to access the game’s saved data.
    5. Press the Options button and select Delete.
    6. Choose the saved data files to delete, then select Delete.
     
  3. g1ng0

    g1ng0 New Member

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    So i tried playing after the update last night and its on the loading screen for a few seconds then it crashes. What am I supposed to do because ive deleted saved data?
     
  4. g1ng0

    g1ng0 New Member

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    I tried that. It didn't work.
     
  5. DTG-Chris

    DTG-Chris Staff Member

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    Hi g1ng0 ,

    Very sorry to hear about this. To help us investigate, could you walk us through the order of events, please? Did you get in game before the patch, did you log into Dovetail Live, did you import a profile etc...
     
  6. g1ng0

    g1ng0 New Member

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    Of course. I got onto the game before the update and did a couple runs on the riviera line but after the update I tried getting on the game and it crashed almost immediately on the loading screen.
     
  7. DTG-Chris

    DTG-Chris Staff Member

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    Have you tried launching the game on a different system profile?
     
  8. g1ng0

    g1ng0 New Member

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    Yeah that didnt work either. I logged into dovetail live last night, imported my profile from tsw5 but the new routes also show up in the mastery section on tsw5
     
  9. DTG-Chris

    DTG-Chris Staff Member

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  10. DTG-Chris

    DTG-Chris Staff Member

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    Hi all,

    our testing has found this to work. The key is allowing the game to update before starting it.
    1. Uninstall TSW6 and delete any save data
    2. Reinstall TSW6
    3. Allow update to be applied
    4. Do not start TSW6 until an update has been applied and the version shows 1.06
    5. Start TSW6
     
  11. roadofsteel#5861

    roadofsteel#5861 New Member

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    What is the status of the early release for PS4. On the "announcements" it says we are aware the builds are wrong and will update when we can. I didn't see any updates after that so I haven't tried to install yet.
     
  12. kiyoko91

    kiyoko91 Well-Known Member

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    I was playing the Morristown line intro then crashed as hell on PS4, yesterday I got the deluxe edition of the game!
     
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