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Xbox PC Unable To Import Account Into Train Sim World 6

Discussion in 'TSW Troubleshooting & Issues Discussion' started by fractal_, Sep 26, 2025 at 10:15 AM.

  1. fractal_

    fractal_ New Member

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    I did't see the import option when I launched the game for the first time and can't see it when I go to switch profiles and it takes a second to open that menu. TSW 5 and 6 are on the C drive.
     
    fractal_, Sep 26, 2025 at 10:15 AM
    #1
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  2. markuswolff

    markuswolff New Member

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    I had the same problem.
    If you have an Xbox, do the import there, it should sync over to PC.
    However, there could be a problem. If you have already created a new Profile for TSW 6 with the same name as your TSW 5 profile, it wouldn't show you the Import option. In this case, create a second profile with a different name, switch to it and then delete the new profile with the same name.
     
    markuswolff, Sep 26, 2025 at 10:37 AM
    #2
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  3. Craigyboy81

    Craigyboy81 Member

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    Worked for me. Thank you
     
    Craigyboy81, Sep 26, 2025 at 2:22 PM
    #3
  4. dtg_jan

    dtg_jan Community Manager Staff Member

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    Good morning folks,

    We just got confirmation that the profile transfer issue for XBOX PC users is now resolved. Could you please try importing your profile again and let us know if it worked? This should work right away as it was a server-side issue, so reinstalling should not be necessary.

    All the best,
    Jan
     
    dtg_jan, Sep 30, 2025 at 8:58 AM
    #4
  5. fractal_

    fractal_ New Member

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    I Used My Xbox to import my profile into the game but thank you for informing that this bug has been fixed.
     
    fractal_, Sep 30, 2025 at 5:40 PM
    #5

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