Route Birmingham - Crewe Feedback Thread

Discussion in 'Player Feedback' started by DTG Alex, Oct 21, 2025.

  1. Villalad

    Villalad Member

    Joined:
    Jun 20, 2025
    Messages:
    24
    Likes Received:
    43
    is it too late to get a refund does anyone know? bought it day 1, first few runs were ok, but the more you play it you realise how totally unplayable it is. between the 350 brakes that just don't work, the AI SPADs, the crashes etc, it's totally broken. how on earth was this released?
     
  2. dal#7945

    dal#7945 Well-Known Member

    Joined:
    Oct 3, 2024
    Messages:
    2,602
    Likes Received:
    1,251
    What are you playing on xbox, ps or pc
     
  3. fakenham

    fakenham Well-Known Member

    Joined:
    Dec 9, 2016
    Messages:
    863
    Likes Received:
    1,259
    Think this may have mentioned earlier, had a TPWS emerg brake approaching Wolves station entry signal at red, going north, into plat 1. 99% sure I was going less than 15mph, may be worth checking what this is set at? Maybe it triggers at 10mph?
    Still haven't experienced any AI spads as reported above, played a lot of services now. Are these just occuring for consoles?
    Signalling all looks good to me, all approach controlled stuff seems to be implemented realistically, which is great news.
     
    • Like Like x 1
  4. RogerC

    RogerC New Member

    Joined:
    Mar 6, 2024
    Messages:
    3
    Likes Received:
    1
    Might be an Xbox problem. Haven’t had any Spads or crashes on PS5.
    Obvious issues with announcements and layers aside it runs fine
     
    • Like Like x 1
  5. pauliesc

    pauliesc Well-Known Member

    Joined:
    May 25, 2024
    Messages:
    237
    Likes Received:
    640
    No, I've had an AI SPAD on PC. They seem to be around the 6-8am and 5-7pm periods from the reports I've seen.
     
    • Helpful Helpful x 1
  6. eMAyTeeTee

    eMAyTeeTee Well-Known Member

    Joined:
    Mar 22, 2025
    Messages:
    861
    Likes Received:
    1,369
    Just ran service 1H14 Birmingham New Street to Manchester Piccadilly with the Voyager and aside from the elephant in the room that is blurry textures (that started off fine at New Street then went bad in the tunnel, but briefly went ok for a few seconds at some point before Smethwick Rolfe Street, at Wolverhampton and several points between Stafford and Crewe) but the Voyager had no passengers between New Street and Wolves, and none at all the front two coaches.
     
  7. eMAyTeeTee

    eMAyTeeTee Well-Known Member

    Joined:
    Mar 22, 2025
    Messages:
    861
    Likes Received:
    1,369
    Just did a 323 run from Brum to Wolves which was much better. Perfectly fine up until Dudley Port where I noticed the guages and labels for the buttons had gone blurry, as had station signage at Tipton and Cosely (didn't check it at Dudley Port). The exterior of the train, and from what I could tell everything else (I accidentally picked a night run) except a 350 passing by between Cosely and Wolves (which my train was fine at) was fine
     
  8. eMAyTeeTee

    eMAyTeeTee Well-Known Member

    Joined:
    Mar 22, 2025
    Messages:
    861
    Likes Received:
    1,369
    Just ran a 350 service (1U51) from Stafford to Crewe, and whilst hard to tell due to night (thanks Journey Mode), I'm pretty sure there was no blurry textures, but I did notice the train numbering is messed up;
    • Pause menu said /1
    • In cab stickers said 350 2xx (can't remember sorry)
    • Outside said 350 329

    Going through regular timetable it shows under /3

    (sorry for the slight spam btw)
     
    Last edited: Oct 27, 2025 at 9:55 PM
  9. delticboy

    delticboy New Member

    Joined:
    Sep 5, 2025
    Messages:
    9
    Likes Received:
    6
    Frankly I feel sorry for Just Trains, and all others who've released decent DLC for TSW.

    I posted a measured review on Steam... but among a more private audience I'll say that this release is garbage... lots of effort, but clearly limited testing/issue resolution. And DTG needs to start taking more control - in the absence of quality control, products die. JT's WCML Preston-Carlisle was amazing - and shows what can be done. But if All Aboard's Brum-Crewe is a hint of what the future holds, TSW6 will be my last ever upgrade.

    Editing to add: I'm not *vaguely* concerned about the details - "wrong" scenery, announcements, tiny details... I'm talking about things that stop you from playing the game, mid-session, when you've already invested quite some time - and have learned (the hard way, with this DLC) that you need to 'save' constantly.

    Yep, I'm quite angry that I wasted my hard-earned money on this drivel.
     
    Last edited: Oct 27, 2025 at 11:56 PM
    • Like Like x 2
  10. delticboy

    delticboy New Member

    Joined:
    Sep 5, 2025
    Messages:
    9
    Likes Received:
    6
    You'd need to apply to Steam for that, or whichever platform you made your purchase. It does happen; I bought the combined update of Grand Theft Auto back in the day, which was similarly unfit for release. Refund was issued same day. All I'd recommend - this being a crazy world nowadays - is to be nice to the customer service folks ;)
     
    • Like Like x 1
  11. nika gear5

    nika gear5 Staff Member

    Joined:
    Aug 22, 2025
    Messages:
    84
    Likes Received:
    61
  12. Villalad

    Villalad Member

    Joined:
    Jun 20, 2025
    Messages:
    24
    Likes Received:
    43
    xbox

    edit: process much easier than i thought (never had to do it before) - refund processed straight away. shame it worked out this way...hopefully they fix it so i can get it again as it had so much potential
     
    Last edited: Oct 28, 2025 at 11:00 AM
  13. OldVern

    OldVern Well-Known Member

    Joined:
    Nov 2, 2020
    Messages:
    20,866
    Likes Received:
    42,810
    If you are on Steam/PC the refund window is two hours of playing the host game. Beyond that, they aren’t interested.
     
    • Like Like x 1
  14. OldVern

    OldVern Well-Known Member

    Joined:
    Nov 2, 2020
    Messages:
    20,866
    Likes Received:
    42,810
    The problem with Steam is that it’s very hard to actually speak to a real employee rather than the autobot. The only time I successfully obtained a refund beyond the 2 hour window was for Sailaway, after discovering the developer was selling it for far less on their own website and with a greater selection of default yachts to choose from. I made that point quite forcefully in my complaint and it must have struck home.

    It didn’t help before playing Birmingham to Crewe I spent nearly an hour trying to finish a scenario on Bernina, so I’m now stuck with it.
     
    Last edited: Oct 28, 2025 at 10:18 AM
  15. eMAyTeeTee

    eMAyTeeTee Well-Known Member

    Joined:
    Mar 22, 2025
    Messages:
    861
    Likes Received:
    1,369
    Just did a guard mode and passengers got off the train at Smethwick Galton Bridge and just stood there. (menacingly)
     
  16. Mark Moreton

    Mark Moreton Well-Known Member

    Joined:
    Apr 9, 2020
    Messages:
    484
    Likes Received:
    882
    Patch is now live apparently… anyone know if it actually does much? Been holding off purchasing until it the patch dropped.
     
  17. andyward1971

    andyward1971 Active Member

    Joined:
    Feb 24, 2022
    Messages:
    217
    Likes Received:
    175
    Haven't downloaded the patch yet. Thought there would of been patch notes though.
     
  18. ChiefGlazer

    ChiefGlazer Member

    Joined:
    Sep 12, 2025
    Messages:
    31
    Likes Received:
    40
    Just downloaded the patch, and immediately once leaving NS it's blurry once again...

    I did notice more layers now active, but I'm running an XSX and this shouldn't affect my consoles performance at all. 6.7GB update for what exactly? Seems to be no change from the previous version.
     
    • Like Like x 1
  19. moog#2064

    moog#2064 New Member

    Joined:
    Jan 28, 2021
    Messages:
    3
    Likes Received:
    9
    After the patch the graphics seemed different. Where is all the vegetation gone. Have the graphics been reduced in quality to free up memory? Anyone notice a change?
     
  20. Tigert1966

    Tigert1966 Well-Known Member

    Joined:
    Aug 18, 2020
    Messages:
    2,281
    Likes Received:
    3,865
    I'm way past the refund window on Steam and didn't purchase on PS5 after seeing the early reports. I'm not expecting much from this patch as it seems to be focused for console users (for which it shouldn't have been released in such a terrible state). Hopefully we can get some release notes soon and see what we are really getting.

    I've abandoned the route for now. So nice to look at, but the timetable issues and AI Spads are spoiling it and apparently the issue causing you to reopen the doors if you shut them early is deliberate to simulated real life. Fair enough that you shouldn't lock the door early, but I personally feel it's unnecessary to force you to open them again if you do

    I get so little time to play at the moment, I at least want to be sure I'll finish my service or scenario.

    I'm sure the majority of these issues will get resolved eventually, and I do think it's one of the best looking routes so far, but it's already spoiled for me. Much in the same way as it took me a long time to play WCMLS after the initial route was so poor.

    So back to Riviera and Manchester Commuter for me at the moment.
     
  21. ianjpoole

    ianjpoole Active Member

    Joined:
    Dec 31, 2020
    Messages:
    223
    Likes Received:
    235
    This is the exact reason I have not bought it yet on PS5, until someone comes through and says it's somewhat fixed and playable on that console, my £30 stays in my bank account
     
  22. vendys#6021

    vendys#6021 Well-Known Member

    Joined:
    Apr 16, 2024
    Messages:
    1,030
    Likes Received:
    476
    I'm downloading it on PS5 Pro now, the patch is about 1.5GB, we'll see...but I'm a born skeptic :D
     
  23. mrmush#8191

    mrmush#8191 New Member

    Joined:
    Oct 21, 2024
    Messages:
    2
    Likes Received:
    0
    Still crashing like crazy and getting blurry textures on PlayStation
     
  24. vendys#6021

    vendys#6021 Well-Known Member

    Joined:
    Apr 16, 2024
    Messages:
    1,030
    Likes Received:
    476
    PS5 Pro

    I haven't examined vegetation etc., as mentioned here, but I must say that the blurring continues.

    Active layer set:
    Main Service
    350_WMR
    Voyager 220
    Pendolino 390
    170 WMT
    170 X Cross + cargo layers

    Tested section Birmingham - Wolverhampton. Around Soho it started to blur more massively, when I stopped at the first stop Smethwick ..Street and passed against Class 170WMT, the bridge brick pillars blurred massively, then it slightly came back, but overall it was slightly blurred.....cockpit 350 blurred, at Sandwell Dudley it improved slightly, but until Woverhampton it remained in the cockpit and even the external textures of 350 were blurred to slightly blurred. And the best part is, I have Train Faults turned off and I had Stuck door six times during such a short trip, that's really funny. Well, the first half-hour test and I don't even know if I have enough patience to test further...maybe I'll try it with just the Class 350 layer turned on, but I don't know when exactly, I'm tired of it now.......

    I don't really enjoy this
     
    • Like Like x 1
  25. ianjpoole

    ianjpoole Active Member

    Joined:
    Dec 31, 2020
    Messages:
    223
    Likes Received:
    235
    That is all I needed to hear

    Thank you sir, put my money back in my wallet :)
     
    • Like Like x 1

Share This Page