PS4 Trophies Not Appearing On The Ps4 Version

Discussion in 'TSW Troubleshooting & Issues Discussion' started by tannoki#1214, Oct 7, 2025.

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  1. tannoki#1214

    tannoki#1214 New Member

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    Hey there! I recently got the platinum trophy for Train Sim World 6 PS4 but the trophies arent appearing in my account, only if i set the console to offline. I assume this has to be an issue that the list was forgotten to be uploaded, so i hope i can bring some light to it

    These are also threads reporting the same issue, so this woiuldn't be a "just a me issue"
    https://forum.psnprofiles.com/topic/133790-all-known-non-syncing-trophy-lists/
    https://forum.psnprofiles.com/topic/185293-ps4-trophy-error/

    And also for the future viewers of this thread, the trophies for the PS4 version of Train Sim World 6 can be earned but they don't sync to players' accounts (the issue i'm having). It is not an issue with the game itself but the trophies not being published to Sony's servers. Sony itself doesn't have control over the publishing of trophies, therefore only a developer and/or publisher with access to Devnet/Gems can publish the trophyset. While myself or any player can load the trophies onto mine or their consoles, it will produce an error if I try to synchronise the trophies through the trophy application. Dovetail can resolve this issue, by logging into Devnet/Gems and looking for the 'Publish Trophy' button in regards to TSW6 PS4.

    Really hope this gets fixed soon since it has been almost 1 month since the game has released with no updates regarding this issue and i just don't get ghosted by it...
     
    Last edited: Oct 23, 2025
  2. trpted

    trpted Active Member

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    They do appear on the PS4 but only after you earn them but sadly they did not appear in my account either the last time that I checked. Hopefully they will release an update (if they have not already, considering that I checked yesterday) to fix that issue.
     
  3. tannoki#1214

    tannoki#1214 New Member

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    I mean, i know they appear on screen but the trophies arent on my profile, i submitted a ticket as well to Dovetail to let them know about the issue and what they would have to do for the list to go up, but i still hope any Dovetail employs see this and have them fixed as soon as possible, its the first time that it really happend.
     
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  4. tannoki#1214

    tannoki#1214 New Member

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    Any information on the situation? Already filled my support ticket 2 days ago and i wanna know if there is any answer to it
     
  5. tannoki#1214

    tannoki#1214 New Member

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    Any updates?
     
  6. trpted

    trpted Active Member

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    There is/are updates to TSW6 but sadly nope.
     
  7. smugstarlord#4202

    smugstarlord#4202 Well-Known Member

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    What youre saying is that its a sync issue with playstation, which is nothing to do with DTG.
    You saod yourself, you've earned the platnum trophy from the game, it shows on your trophy list offline but doesn't show on your trophy list when your online? If that's the case, that would be a Sony issue.
     
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  8. tannoki#1214

    tannoki#1214 New Member

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    Believe it or not its an actual issue with DTG, they are the ones responsible for uploading the list into the PSN servers, there are other games on the Playstation store that have issues syncing the trophies.
     
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  9. tannoki#1214

    tannoki#1214 New Member

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    Any updates?
     
  10. tannoki#1214

    tannoki#1214 New Member

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    These are also threads reporting the same issue, so this woiuldn't be a "just a me issue"
    https://forum.psnprofiles.com/topic/133790-all-known-non-syncing-trophy-lists/
    https://forum.psnprofiles.com/topic/185293-ps4-trophy-error/

    And also for the future viewers of this thread, the trophies for the PS4 version of Train Sim World 6 can be earned but they don't sync to players' accounts (the issue i'm having). It is not an issue with the game itself but the trophies not being published to Sony's servers. Sony itself doesn't have control over the publishing of trophies, therefore only a developer and/or publisher with access to Devnet/Gems can publish the trophyset. While myself or any player can load the trophies onto mine or their consoles, it will produce an error if I try to synchronise the trophies through the trophy application. Dovetail can resolve this issue, by logging into Devnet/Gems and looking for the 'Publish Trophy' button in regards to TSW6 PS4.

    Really hope this gets fixed soon since it has been almost 1 month since the game has released with no updates regarding this issue and i just don't get ghosted by it...
     
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  11. tannoki#1214

    tannoki#1214 New Member

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    Any updates?
     
  12. tannoki#1214

    tannoki#1214 New Member

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    Bumping the thread how many times needed to see when this gets fixed
     
  13. trpted

    trpted Active Member

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    Sadly not yet but they did fix the ability to import from TSW5 in a recent update,
     
  14. tannoki#1214

    tannoki#1214 New Member

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    Thats actually good news tbf, even tho i never did Train Sim World 5.
    Im just being pushy about it beacuse its been over 1 month and still have no oficial response from Dovetail
    Me and someone else have tried sending a support ticket to them and we pretty much got the same email, i really just hope someone at Dovetail sees it and fixes it.
     
  15. tannoki#1214

    tannoki#1214 New Member

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