Xbox Missing Services

Discussion in 'Player Feedback & Issues' started by funkcrescent#5701, Mar 25, 2026.

  1. funkcrescent#5701

    funkcrescent#5701 Active Member

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    Why are Xbox players missing services?, and why weren't people told this before release?

    I play on an Xbox Series X Current gen console.
    Currently on Xbox WoS's timetable mode has:
    • 32 services for Thomas
    • 30 services for Percy
    • 18 services for both Gordon and Emily
    • 15 services for James
    • And 13 services for Diesel.
    For a total of 126 services.

    Meanwhile PC and PS5 players are posting:
    • 51 services for Thomas
    • 50 services for Percy
    • 56 services for Gordon
    • 55 services for Emily
    • 60 services for James!
    • And 19 services for Diesel.
    Which gives us a total of 291, so around about ~57% of the total services compared to PC/PS5.

    What’s particularly frustrating is that nowhere in any pre-launch articles was this discrepancy mentioned. As such, Failing to disclose such a substantial content difference may constitute misrepresentation.

    All I'm asking for is a clear explanation for why the Xbox version has substantially less content, and confirmation if and when this content gap will be addressed.

    Otherwise I will consider escalating it to Trading Standards and the Citizens Advice consumer helpline, as I believe this could constitute a breach of consumer rights.

    Thank you.
     
  2. pahzyseh1990

    pahzyseh1990 New Member

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    Maybe double check to see if Dovetail streamlined some of the guff services that arent real services for the xbox version?

    I wouldnt be suprised if most of the 'missing' services are for example 'run the farquar loop with Thomas' as they are in the PC version that really should have just been combined into a normal service
     
  3. funkcrescent#5701

    funkcrescent#5701 Active Member

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    1. If the missing services are due to streamlining, why was this not clearly communicated to Xbox players prior to purchase?

    2. If this is just “tidying up duplicate services,” then why are services selectively reduced or missing entirely?
    What I mean Is, when you look at what's missing on a individual basis, you start to see:
    • James → 75% missing
    • Gordon/Emily → ~68% missing
    • Diesel → only ~32% missing
    If this was just cleaning, then reductions should be pretty similar across services.

    3. Many of the ‘missing’ timetable services appear to still exist within the Xbox version but are inaccessible or locked. This suggests the issue is not simply a design difference. (See pics below) dc137f6c-7f3f-48f8-b43c-884984f0e976.png
    After a run from Ffarquhar, I'm locked from using the next service.

    02f6dfce-7fbd-4174-b65c-188297a12290.png
    Do you want to leave service "Knapford run around"?, this shows that the service is in the game. Yet not playable. It's Artificial restriction.
     
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  4. pahzyseh1990

    pahzyseh1990 New Member

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    Hmm thats very weird
     

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