PS4 Game Fails To Start After Loading Screen.

Discussion in 'TSW Troubleshooting & Issues Discussion' started by tcmikaelsouza, May 28, 2026 at 4:06 PM.

  1. tcmikaelsouza

    tcmikaelsouza Well-Known Member

    Joined:
    Feb 8, 2021
    Messages:
    650
    Likes Received:
    511
    Good morning.

    After today's update, when I start the game (after the initial loading screen) my game freezes and I can't start it.
     
  2. DTG-Chris

    DTG-Chris Staff Member

    Joined:
    Aug 20, 2020
    Messages:
    1,074
    Likes Received:
    891
    Hi tcmikaelsouza ,

    Very sorry to hear about this. What troubleshooting have you done so far?
     
  3. Amos390

    Amos390 New Member

    Joined:
    May 8, 2025
    Messages:
    23
    Likes Received:
    23
    Hello, I am also experiencing this issue having just updated to today’s patch. I was playing the game just before the update was issued to PS4 and was running smoothly (well, about as smoothly as TSW on PS4 is, but that’s a separate discussion). I then downloaded the update, closed the game and reopened it, allowing for the update to install. When I reopened the game, it took nearly 5 minutes to load, then crashed completely. I closed the game and reopened it, hoping to try again, and the same issue occurred. I could hear the background music playing whilst the game was loading as normal, and nothing else seemed out of the ordinary. I also attempted restarting the PS4, but to no avail. Not sure how much this will mean, but the error code I keep getting is CE-34878-0, which after googling was just the general ‘game suddenly stopped’ code.

    Edit: The only possible way I can now play Train Sim is to redownload TSW5 and all the routes I had on it, which thankfully does not cost extra since I previously bought them, however removed them for storage space.
     
    Last edited: May 28, 2026 at 8:00 PM
    • Like Like x 1
  4. roadofsteel#5861

    roadofsteel#5861 New Member

    Joined:
    Sep 26, 2025
    Messages:
    3
    Likes Received:
    0
    Same here. Cannot play at all. As soon as it gets to the point where the game is fully loaded it errors out.
     
  5. thatleedsguy#8590

    thatleedsguy#8590 Active Member

    Joined:
    Jan 13, 2021
    Messages:
    139
    Likes Received:
    211
    Ditto to this issue. How this update managed to break the game so badly, I have no idea.
     
  6. DTG-Chris

    DTG-Chris Staff Member

    Joined:
    Aug 20, 2020
    Messages:
    1,074
    Likes Received:
    891
    Hey all,
    We are truly sorry the update has caused PS4 players so much trouble. Rest assured, an internal investigate is underway and we are attempting to reproduce the issue on our end so we can get the logs.

    At this time, we found that deleting the player's saved data can be used as a temporary solution (please backup your data first!). Understandable this is not ideal, so we recommend waiting for the outcome of our investigation if you are not comfortable doing this. We'll be in touch as soon as we can.
     
    Last edited: May 29, 2026 at 2:12 PM
  7. eMAyTeeTee

    eMAyTeeTee Well-Known Member

    Joined:
    Mar 22, 2025
    Messages:
    1,665
    Likes Received:
    3,037
    *update breaks game*

    "you can fix it by deleting your save data"
     
    • Like Like x 2
  8. tcmikaelsouza

    tcmikaelsouza Well-Known Member

    Joined:
    Feb 8, 2021
    Messages:
    650
    Likes Received:
    511
    The same thing happened here. After the loading screen, when the DTG logo video was about to play, the game freezes. I've tried everything: restarting the PS4, turning it off and on, and the problem persists.

    I wish I had the money to buy a PS5 to overcome the difficulty of playing my beloved TSW on the PS4, but until that happens, I'll keep playing and suffering along the way with constant freezes and glitches during gameplay.
     
  9. jesper2805

    jesper2805 Well-Known Member

    Joined:
    May 18, 2025
    Messages:
    1,214
    Likes Received:
    1,506
    Or better you can delete your'e game and throw your'e PS4 out of the window LMAO This will fix the problem for sure i think xD
     
    • Like Like x 3
  10. Amos390

    Amos390 New Member

    Joined:
    May 8, 2025
    Messages:
    23
    Likes Received:
    23
    The most reasonable workaround I found was to simply play an older version of the game, which if you have previously owned on PS4, you can redownload for free along with all the routes you originally owned on it, and ironically I found TSW5 actually runs more smooth than TSW6 in most areas…
     
  11. mrbettertone

    mrbettertone New Member

    Joined:
    Saturday
    Messages:
    2
    Likes Received:
    0
    Same here.
     
  12. mrbettertone

    mrbettertone New Member

    Joined:
    Saturday
    Messages:
    2
    Likes Received:
    0
    How can I delete my saved data if the game doesn't start anymore?
     
  13. thatleedsguy#8590

    thatleedsguy#8590 Active Member

    Joined:
    Jan 13, 2021
    Messages:
    139
    Likes Received:
    211
    Exactly what does temporary solution mean, though? Let's say I make the decision to delete my save data. I can load into the game without it crashing and make new data. Does that mean if I shut the game off and come back to it with the new data, it'll crash again?
    Your solution implies that players having data already there to load makes the game figuratively spit its dummy out and crash?
     
    • Like Like x 1
  14. eMAyTeeTee

    eMAyTeeTee Well-Known Member

    Joined:
    Mar 22, 2025
    Messages:
    1,665
    Likes Received:
    3,037
    I don't know I'm not a ps4 user but I'd imagine there's an option in the ps4 settings to delete data
     

Share This Page