Lirr M3 Dlc Missing?

Discussion in 'TSW General Discussion' started by BBIAJ, May 14, 2020.

  1. BBIAJ

    BBIAJ Well-Known Member

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    It's not showing up in-game on Xbox One.

    The achievements are there, but there's no tutorial, no scenarios, nothing.
     
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  2. SHINO BAZ

    SHINO BAZ Well-Known Member

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    When i see it's if more then 9.99 i'll think DT got to be yanking are chain,most dlc locos come off as at least new looking but the M3 looks like DT just putting different aluminum siding on a M7.
     
  3. Conrail2484

    Conrail2484 New Member

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    I’m having the same issue right now. You’re not the only one…
     
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  4. gergonemes

    gergonemes Member

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    Same for me. No scenario, training and services
     
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  5. peterg1002612

    peterg1002612 Member

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    yes same here i think they had the same problem when they released the db br 204
     
  6. Oo7 BELL 7oO

    Oo7 BELL 7oO Active Member

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    I've submitted a ticket as i too have this problem.
     
  7. Jamari Moore

    Jamari Moore New Member

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    Same here paid for it download it but not showing in game very disappointing and since you guys have my money I need a explanation as to why I dont have my content
     
  8. 7orenz

    7orenz Well-Known Member

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    The same since last night. I bought the M3 addon, and its scheduled in My Games & Apps > Train Sim World 2020 > (manage game & add-ons) > LIRR M3 (94.6MB) but when I launch the game in LIRR route there is only the M7 (10, 6, 8 cars lenght). I already tried to restart the console (using full shutdown) and delete/download-install both, LIRR dlc and M3 add-on but nothing happened. Just now Im trying to reistall also the core pack (TSW 2020 GWE). Work in progress... :\

    Update: I also reinstalled the main pack (TSW2020) but the M3 isnt showing up ingame. And I noticed also that there isnt showing up in the ingame store (if I press X button there are all the TSW content except the M3).
     
    Last edited: May 14, 2020
  9. randomkiller563

    randomkiller563 New Member

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    same issue m3 dlc not showing up in game
     
  10. arobinson2202

    arobinson2202 New Member

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    Looking on the forums playstation store has it so it might be an xbox issue, I'd imagine it wont be long til it's fixed though
     
  11. UnlimitedMagic

    UnlimitedMagic Well-Known Member

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    They better not try to let this slide like they sometimes
    Ok good they won’t
     
    Last edited: May 14, 2020
  12. TrainSim-Steve

    TrainSim-Steve Senior Producer Staff Member

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    Hi Guys,

    Thanks for raising this - we're looking into it. I'll get back with an update once we've got some info to share.

    Best, Steve
     
  13. Conrail2484

    Conrail2484 New Member

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    So I’ve gotten to the bottom of it… I submitted a ticket between 00:30 and 01:00 (NYC Time) and here is the response that I received… Check the photo below. C18842AE-960C-43A9-85D2-B6C0A0FF5679.jpeg
     
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  14. BBIAJ

    BBIAJ Well-Known Member

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    TSW DLC usually goes live at midnight here in the UK, this is the first time it hasn't rolled out as planned.
     
  15. kyrickthor

    kyrickthor New Member

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    Thank you
     
  16. Conrail2484

    Conrail2484 New Member

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    Just received this response from DT… DE3E2D18-7E04-4D03-B6F7-FFAF108AE6FC.jpeg
     
  17. TrainSim-Steve

    TrainSim-Steve Senior Producer Staff Member

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    Hi Guys,

    We think we've traced the problem and it should hopefully begin resolving itself in the next hour.

    Please let us know if this remains to be a problem.

    Best, Steve
     
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  18. BBIAJ

    BBIAJ Well-Known Member

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    Still not seeing it 2 hours later.
     
  19. 7orenz

    7orenz Well-Known Member

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    Some small updates.

    Now the ingame Dovetail Store shows the new content (M3), but it's as if the game doesn't recognize that the content has already been purchased. I say this because it shows the price. If I press X and I am directed to the Microsoft Store (ingame Dovetail Store is just a link), the content is recognized as already purchased and installed.

    In summary: for the Microsoft Store I bought the M3 but for the game I didn't buy it, so it doesn't show me as a LIRR add-on.

    I hope it will help.

     
    Last edited: May 14, 2020
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  20. Conrail2484

    Conrail2484 New Member

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    I'm giving up... I've been trying since 00:00 (NYC Time). At this point, I've had enough. Never in a million years have I had such a hard time trying to play new DLC for a game.
     
  21. TrainSim-Steve

    TrainSim-Steve Senior Producer Staff Member

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    Thanks Guys,

    We're in touch with Microsoft and will update as soon as we have some more news for you. Please rest assured we are actively working on this and are doing everything humanly possible to get it sorted out.

    Thanks so much for your patience.

    Best, Steve
     
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  22. lDanny Holand

    lDanny Holand Active Member

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    You are in the wrong section of the forum, it has Ben reported in the known issues forum avd DTG are working to get it fixed today
     
  23. lDanny Holand

    lDanny Holand Active Member

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    They are working with Microsoft as we speak to get it resolved by the end of the day don't panic you will have access to it ASAP
     
  24. BBIAJ

    BBIAJ Well-Known Member

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    Excuse me?

    It was posted there over 2 hours after I reported it here.

    This thread has clearly proven quite popular, and has provided official responses.

    We know DTG are working on it, because they told us about it in this thread.

    Why are you kicking up a fuss about it now?
     
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  25. lDanny Holand

    lDanny Holand Active Member

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    You should have reported it on there first, I'm not "kicking up a fuss" but dovetail do not read this thread as much as they do the bug fixes forum, hey we're on only made aware of the issue since noticing it on the correct forum
     
  26. mfelicio

    mfelicio New Member

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    I continue without M3 on Xbox.

    Maybe it’s time to request my money back.
     
  27. kyrickthor

    kyrickthor New Member

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    Now it shows it in the store but it says I don’t have it.I bought it and it should say I have it.it still needs fixing.
     
  28. Oo7 BELL 7oO

    Oo7 BELL 7oO Active Member

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    I woke up at 5:30 in the morning GMT/BST eager to buy it however now I'm not so hot on the idea (after buying it).
     
  29. mfelicio

    mfelicio New Member

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    Unbelievable what is happening. You pay for NOTHING.
     
  30. 7orenz

    7orenz Well-Known Member

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    Update released right now. Problem solved :)

    Thanks to TrainSim-Steve and to you all
     
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  31. UnlimitedMagic

    UnlimitedMagic Well-Known Member

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    Oh ok that’s good
     
  32. Oo7 BELL 7oO

    Oo7 BELL 7oO Active Member

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    There has been an upadte and all is fixed.
     
  33. TrainSim-ChrisTS

    TrainSim-ChrisTS Staff Member

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    Hi Guys,

    Thanks for your patience, a fix is now live and the M3 is available to play on Xbox. We hope you enjoy exploring Long Island Rail Road with the new EMU.

    Chris
     
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  34. stephenmagneron491

    stephenmagneron491 Member

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    Hope so thank u i had to reinstall everything tsking a while
     
  35. cspencer553.cs

    cspencer553.cs Member

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    Really liking the m3 loco now thank you dtg its a great add on
     
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