Dovetail Live Login Asked Every Startup

Discussion in 'Troubleshooting' started by Rob Jansen, Jul 11, 2020.

  1. Rob Jansen

    Rob Jansen Well-Known Member

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    Dovetail Live since the 'maintenance' now is popping up EVERY time I start either Train Simulator 2020 or Train Sim World 2020.

    I clicked skip on TS2020 as it actually doesn't do anything usefull anyway there (no stats or anything) but each time on TSW2020 is getting a bit annoying.
    It used to remember before and only logged me out if I logged into the website.

    What has changed that causes to ask it every time?
     
  2. Michael Newbury

    Michael Newbury Well-Known Member

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    Yes I have noticed this as well It used to be to be that it stay logged in for a few days, but now in both I am having to login in everytime.
     
  3. stujoy

    stujoy Well-Known Member

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    I think this happens after some updates and then settles back down again after a while. I stay permanently logged out now and ticked the box to not be reminded to log in. This of course means that Mastery doesn’t work but it never worked for me anyway.
     
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  4. Rudolf

    Rudolf Well-Known Member

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    It is not always gone and the problem existed before as well. About once a week, it looses your credentials. I did not yet file a bug report.This is very annoying.
     
  5. Stockton Rails

    Stockton Rails Well-Known Member

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    I’ve honestly been running into problems with periodically having to log back into Dovetail Live in TSW 2020 since I first started playing this sim- about 4mos ago now. It’s pretty random for me... never consecutive days or anything- sometimes it fails mult times a week, sometimes only once a week, sometimes works well for 2 weeks. I never opened a ticket on this, but probably should.
     

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