Xbox Why?

Discussion in 'Troubleshooting' started by damianchilds, Mar 25, 2021.

  1. damianchilds

    damianchilds Member

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    When I go into any scenario on arosa line I get a black screen but I still have full functionality but I can’t see anything. Any reason behind this?
     

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    Last edited: Mar 25, 2021
  2. roggek

    roggek Active Member

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    Maybe a cache reset fix the issue:

    • Power down your Xbox One console with either the power button on the front of the console or with your Xbox One controller. You can hold the button that looks like the Xbox logo, in roughly the top middle of the controller, if you decide to go that route.
    • Unplug the power cord from your Xbox one for at least 10 seconds. It’s important to follow the 10-second rule so the power supply also gets reset along with your Xbox One console.
    • After waiting for 10 seconds, re-plug the power cable into the back of your Xbox One.
    • Then, restart your Xbox One with the power button on the front of the console or with your Xbox One controller.
     
  3. damianchilds

    damianchilds Member

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    Thanks. I’ll try that
     

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