Game Causes Xbox To Cut Out

Discussion in 'TSW Troubleshooting & Issues Discussion' started by stay4evergaming, Apr 17, 2018.

  1. stay4evergaming

    stay4evergaming Member

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    anyone else having issue where the xbox power supply cuts off and needs to be unplugged for 10 seconds whilst playing train sim world? only seems to happen on TSW(i assume it must have a high power draw)
     
  2. gangrel

    gangrel Member

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    I've never experienced that on Xbox One X.
     
  3. steadfast

    steadfast Member

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    Not had it on original model Xbox One either
     
  4. jasonpfc

    jasonpfc Well-Known Member

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    Nope i dont have this issue either
     
  5. Gamborg

    Gamborg Active Member

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    Never had that either. Does the power supply get hot?
     
  6. 410nick

    410nick Member

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    Your system might be showing signs of early overheating. Do you have enough ventilation for it, not having the console placed in a small corner or in a tight space? My old xbox one had the same problem but it would shut off every time I returned to the dashboard. I suggest you looking into placing an intercooler on top of the vent. Also removing the side panels with a flathead screwdriver to clean up any accumulated dust from the sides.
     
  7. Michael Newbury

    Michael Newbury Well-Known Member

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    Make sure that your Xbox has nothing around it it has air vents which help keep the unit from overheating. Sounds like you have your unit in a cramped spot and it is not getting the proper ventilation it requires to run.
     
  8. Ken

    Ken New Member

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    I've played TSW 2-3 hours at a time on an Xbox One X and have had no shut-down problems.
     
  9. Bryer

    Bryer Well-Known Member

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    A quick search of the Xbox One forum, brings up multiple threads on this issue. Hoover your power brick vents for 3 minutes on each vent hole. Your power brick is full of dust and is going in to fail safe mode. Yes you are right that the Xbox does draw more power when playing TSW, so that's why it's overheating.
     
  10. Corvan

    Corvan Well-Known Member

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    I'd be very careful using a vacuum cleaner anywhere near a PC or console. The nozzle generates a great deal of static electricity which can arc onto your components and end them.

    You'd be better off getting a can of compressed air for the job instead.
     
  11. Bryer

    Bryer Well-Known Member

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    If you disconnect the power brick from the console and leave it plugged in with the socket turned off its its perfectly fine.
     

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