Sehs Shopping Shuttle Help.

Discussion in 'TSW General Discussion' started by stephen220378, Jun 30, 2021.

  1. stephen220378

    stephen220378 Active Member

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    Three times now I've attempted to do this route on the journey and every single time as I leave Ebbsfleet on the return to St Pancras just as I'm out of the station and about to enter the tunnel the train inexplicably cuts power and won't move again even after going through the start procedure again. Is this a known issue and is there a fix or should I report it? Thanks in advance.
     
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  2. paulc

    paulc Well-Known Member

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    Have you got the safety systems turned off in the rear cab?
     
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  3. stephen220378

    stephen220378 Active Member

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    Ah no I just left them on. The prompts didn't say turn them off while changing sides. I'll try do that though, thanks.
     
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  4. paulc

    paulc Well-Known Member

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    Excellent, then your problem is almost certainly vigilance going off in the rear cab & slamming the brakes on, happened to me :)
     
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  5. stephen220378

    stephen220378 Active Member

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    Thanks mate that sorted the problem :)
     
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