If You Bought The Collector's Edition On Ps4 You Have To Pay For Ps5 - Now Resolved

OK Thanks JD. I see where I got confuzzled now.

 

PS4 and PS5 is midnight local time. So those in NZ and Australia can get it now.

 

Does it concern Deluxe Edition too? I got it on digital.

 

Yes of the Consoles Xbox is the one being delayed

 

After reading this thread myself I wonder whether I also will have some troubles when trying to upgrade. I bought TSW2 through TSW2020 (launch discount) and when I look into the PSN Store I still would need to pay for all 3 versions (Standard, Deluxe, Collector's Edition). However TSW2 is included in my library, so for the last year I was fine and this was never an issue before. Since there are obviously some issues with licensing for "special cases" I fear, that people who are in a similar situation like myself are also asked to pay again.

 

Do keep up... that was only the issue of moving a savegame from a PS4 version to a PS5 version whilst retaining the PS4 version as an active thing.
This license issue should have been known to DTG because exactly the same thing happened in the move to TSW2 (obviously predating Nat and JD, but not Sam or Matt or most DTG management)

 

Speechless, still haven’t received any core update in AUS yet

 

PS4, try to check update but nothing happen

 

Where’s the Playstation step by step guide? It was ‘coming shortly’ around 5 hours ago.

 

Where’s the instructions you were going to post for PlayStation users. Reading some of the comments here looks like yet another mess by DTG. All well and good with the continued apologies but nothing seems to improve does it.

 

Lol

 

Bugs aside, DTG you make pretty trains and some stunning routes to drive them on, but outside of that you guys need some help. This whole update/release process has been a shambles pretty much from the moment we all read the words Rush Hour on this forum for the first time

 

I think someone needs to sit down and work things out from the point of view of what can go WRONG first and work forwards (especially given the history of TSW2 and the fact they know the various stores and even their engine don't do what DTG want them to)
They always seem to work from the point of view of "what do we want to get working" and that lands them in trouble

 

Sorry if a daft question Natt or JD but as I deleted my TSW2 from my playstation as advised, how do I know when looking in the PS store if the updated version is there? Will it have a different name?

 

I was joking man

 

Who told you to delete TSW? Not seen any such advice from DTG in fact haven’t seen any advice at all.

 

I think this may have been said on last week's preview stream... but mainly as a "save your disk space" thing rather than a "thing which must be done to make it work"

 

Yes the stream, Matt I believe

 

1-2 weeks!!!!? *Facepalm* Yet another problem apparently no one saw coming, or didn't inform the community of effectively. At this point I'm certain DTG use carrier pigeons or smoke signals to communicate with one another.

Infuriated and astounded, I'm amazed to see if, how and the timeframe this will take to get sorted.

 

Well, that's a bit of a blow. It could take up to 7 days for owners of the Deluxe or collectors editions to see the Free upgrade to the PS5 version.

 

So a 7 day wait because I bought the digital collectors edition? This is the end, I've defended dtg until now but I can't take their incompetence anymore. This issue obviously wasn't even on their radar until I made this thread hence a one week wait. Absolute clowns.

 

DTG Natster

Why did you ask me to DM you and then not reply?

 

I'll be on the phone to playstation support later to find out for myself why I can't upgrade since you won't explain what's going on. So much for transparency.

 

I had the collector's edition on disc last year, but it had nothing to do with this.
I just couldn't access the 8 routes that were included, until DTG sent me the codes to download them. But I could play TSW 2 and all the DLC I had bought.
This is much worse because now you can't access the new route or any updated content until it's fixed. And also with the digital version, which makes many more users affected.
I regret for the situation. They must feel very helpless not to be able to do anything. And all because DTG didn't take this into account, it's unbelievable that they could overlook this.

 

You can still play the new route via either the Season Ticket, or individual route download, just via the base PS4 version of the game via backwards compatibility.