PlayStation Game Crashes

Discussion in 'TSW Troubleshooting & Issues Discussion' started by Nathan Kemp, Aug 18, 2021.

  1. Nathan Kemp

    Nathan Kemp Active Member

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    Morning.

    So I've bought the new American DLC on PS4, after downloaded the DLC, I went back in to TSW 2 and it comes up with the loading screen the game seems to crash.
     
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  2. DTG-Chris

    DTG-Chris Staff Member

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    Hello Nathan,
    We are sorry to hear about this.
    Firstly, could you ensure that there are no updates for the game pending, please?

    If you are fully updated, please submit a support ticket with any other details that may be relevant and a screenshot of any error messages, please?

    https://dovetailgames.kayako.com/Tickets/Submit
     
  3. shshamilton36

    shshamilton36 New Member

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    Same thing happened to me when I bought the db br182
     
  4. Nathan Kemp

    Nathan Kemp Active Member

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    DTG-Chris

    I've posted a ticket.
     
  5. Deltic00

    Deltic00 Active Member

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    Same here can’t play the game at all since spending £24.99 on the new dlc. Absolute joke.

    it’s because they never released the core update containing the update that makes the new dlc compatible so the game just flops trying to process code that doesn’t exist due to the update STILL not existing.
     
    Last edited: Aug 19, 2021
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  6. Deltic00

    Deltic00 Active Member

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    Only you still can’t play any of the routes without the game crashing. The sooner a rival comes a long the better. This company can finally stop messing about releasing shoddy updates that almost always do more harm than good.
     
  7. Nick Y

    Nick Y Well-Known Member

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    Don't you have to manually update the add-ons too?
     
  8. Deltic00

    Deltic00 Active Member

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    Theres no option to only reinstall them which does nothing

    Sony is trying to charge me again for add ons i already own, this is the most messed up update by far they’ve even dragged out.
     
  9. jqydeh

    jqydeh New Member

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    Could you plz stop crying and give useful info to help it getting fixed.

    I dont think they are doing it in purpose. And we are not talking about ea or ubisoft. It's the first time it's getting an upgrade to ps5 and stuff, you cant get it always right...
     
  10. DTG JD

    DTG JD Director of Community Staff Member

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    Hi folks. We posted a thread here about how the rollout process would happen.

    There is an update due later today which will enable the remastered preserved routes (this is for non-US players). In the meantime, please do not repurchase any add-ons you already own.

    I'll update this thread when it's live.
     
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