PC Error Code

Discussion in 'TSW Troubleshooting & Issues Discussion' started by seancrabtree2003, Aug 19, 2021.

  1. seancrabtree2003

    seancrabtree2003 Active Member

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    so looks like needs a new direct 3d version as get this pop up message but not sure what to do ( a D3D11- compactable level 11.0, shader model 5.0 is required to run the engine . anybody able to help me. i just want to play the game
     
  2. mancunian#7861

    mancunian#7861 Active Member

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    Hi Sean, I'm not the most techie here by any stretch of the imagination but guessing this is a feature of graphic cards, so I googled it and found this. I hope it helps you. First thing I'd suggest is check your graphic card can run D3D11 and that the driver is fully updated.

    Here's the link I referred to also, in case the above still doesn't work. Good luck!

    https://answers.microsoft.com/en-us...er-model/b74bd810-a34c-4cfc-805c-d39ceb5badac
     
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  3. seancrabtree2003

    seancrabtree2003 Active Member

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    Didn't manage to do it myself but my partner managed to do something. Graphic card had reset so had to tweak it again
     
    Last edited: Aug 19, 2021
  4. mancunian#7861

    mancunian#7861 Active Member

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    Ok good. At least you got it sorted. :)
     
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