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Discussion in 'TSW General Discussion' started by diamondderp, Aug 20, 2021.

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  1. PHJ-MGF

    PHJ-MGF Well-Known Member

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    They have said any DLC bought in error again should be eligible for a refund, if that's any help at all.
     
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  2. Gilly

    Gilly Well-Known Member

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    We're an hour a way from close of business on Friday (UK), I assume we can take it that it will stay fubar'd over the weekend?
     
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  3. marcsharp2

    marcsharp2 Well-Known Member

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    At this point I'd be surprised if there's any update before the German route is released, DTG could offer that for half price to PS4 users affected by this mess.
     
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  4. Gilly

    Gilly Well-Known Member

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    Well that's the first bit of actual communication from DTG 'it's taking longer than anticipated', tell us something we don't know!
    And you may well appreciate the community patience, just like those IVR phones systems who tell me my call is important to them......
     
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  5. DTG Natster

    DTG Natster Producer Staff Member

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    As soon as I have an answer to this. I will let you know.
     
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  6. ianjpoole

    ianjpoole Active Member

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    So Nate, someone saying that it will be fixed by 7pm UK time/ 2pm Eastern by speaking with JD is not true?
     
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  7. photonmonkey

    photonmonkey Well-Known Member

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    well if its not fixed by the weekend I may as well uninstall again and re-install the base version so it least then I can play a handful of Routes
     
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  8. Richard CZE

    Richard CZE Well-Known Member

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    Is the faulty update still downloadable or is it blocked from Sony? My PS4 hasn't downloaded anything yet because it's turned off. I'm coming home today.
     
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  9. moofeen#2182

    moofeen#2182 Active Member

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    Ya it is a
    das me I asked and he told me and I really nope it’s the preserved update
     
  10. moofeen#2182

    moofeen#2182 Active Member

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    How do you install the base
     
  11. Gilly

    Gilly Well-Known Member

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    Picked a bad day to come home!! :D
     
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  12. photonmonkey

    photonmonkey Well-Known Member

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    I mean just uninstall the game, it will uninstall all the DLC's that in my case have stopped all routes working and then just install the base game from your library then it will at least let you play all the routes that come with the base game so in my case I had the Digital Collectors Edition with the 3 base Routes and then Peninsula Corridor, Hauptstrecke Rhein-Ruhr and East Coastway. I know the latter 2 were working and I am sure the others would as well, its just as soon as I installed one of the DLC's they ALL stopped working.
     
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  13. Richard CZE

    Richard CZE Well-Known Member

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    They work all week and look forward to the weekend at rush hour. So I'll play Snowrunner.
     
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  14. Mctrain face

    Mctrain face Active Member

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    Don't dtg think it might be a good idea to do a stream tonight, with some explaining. It would be good to hear from them and answer some of our concerns.

    This is a major disaster.

    Do a special stream answer some questions. Face the music.
     
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  15. ross.duncan35

    ross.duncan35 Active Member

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    i would just ignore him,he makes dlc for dtg,he going to back them all the way.what he is doing with every post is putting me off buying any off his work.
     
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  16. ianjpoole

    ianjpoole Active Member

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    Who we talking about here?

    Sign me up for that
     
  17. Mctrain face

    Mctrain face Active Member

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    There are some many confused people. Some are paying for DLC again, other people are reinstalling there base games.

    It'd just a big mess.

    Do a stream answer some questions. Explain what your doing about it.

    Don't leave us in the dark.
     
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  18. Birita

    Birita Well-Known Member

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    I doubt that! They Just cant handle...
     
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  19. ross.duncan35

    ross.duncan35 Active Member

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    sorry forgot to add the quote,TSG Maik somebody
     
    Last edited: Aug 20, 2021
  20. Mctrain face

    Mctrain face Active Member

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    " The community is important to us".
    "Your feed back really helps us develop the game"
    "We care about our players"

    Then do some major explaining!!!

    Answer our questions!!!

    Fix the ever increasing problem that is being caused!!

    The silence from dtg is absolutely disgusting.
     
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  21. tallboy7648

    tallboy7648 Well-Known Member

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    They are quick to lock threads and edit posts but not quick to explain themselves about issues
     
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  22. Mctrain face

    Mctrain face Active Member

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    So I start up my game and I get this message 20210820_171034.jpg
     
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  23. Mctrain face

    Mctrain face Active Member

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    Then I go to my ps4 menu ask to check for update and I get this message 20210820_171101.jpg
     
  24. Mctrain face

    Mctrain face Active Member

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    It's just a joke
     
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  25. photonmonkey

    photonmonkey Well-Known Member

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    yep, know that message very well now, doesn't matter if you re-download your DLC again even if it is marked as 'free' you still get the same message when you fire up the game.
     
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  26. dana satya

    dana satya New Member

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    Dear DTG, is there anything we can do instead of patiently waiting
    Maybe like send complain and pushing via sony playstation support or other things??

    i spent a lot for the add on and this upset me
     
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  27. moofeen#2182

    moofeen#2182 Active Member

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    According to JD
    that’s what I’m sayin
     
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  28. Richard CZE

    Richard CZE Well-Known Member

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    My PlayStation did a great update and downloaded when it was turned off. I looked in the PS shop and I also have a price for everything. Like I never bought anything. I won't even turn on the game.
     
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  29. Gilly

    Gilly Well-Known Member

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    So zero information coming from DTG.
    Just tell us to F off, I'm sure most of us will be only to happy to seeing as we're permanently banging our head off the wall.
    Total omni-shambles start to finish but why am I surprised, a leopard never changes its spots.
     
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  30. DTG Natster

    DTG Natster Producer Staff Member

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  31. Mctrain face

    Mctrain face Active Member

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    Oh that's good. I alway uninstall all my games after I update them. Then spend half my weekend installing the entire game and all the dlc.
     
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  32. Railmaster

    Railmaster Well-Known Member

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    Then the rush hour got lost in a traffic jam. Much tam tam about nothing. You are used to it. The bigger the announcement, the more disappointment. But that doesn't matter. It really doesn't matter. You already know that. All good, nothing happens. I'm really looking forward to the next new announcement! :D
     
  33. Nielsen

    Nielsen Well-Known Member

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    Yesterday’s minor bump on the road has turned into a complex mess with no time frame on getting everything completely restored. Pretty awkward.

    DTG, perhaps next time try to be less confident in own capabilities right after having crippled the game.
     
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  34. TheKillEffect

    TheKillEffect Member

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  35. shhweeet#4292

    shhweeet#4292 Well-Known Member

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    So if you completely uninstall TSW2 from your PS4 including paid for add ons and then reinstall it all again minus the 3 add ons they say you shouldn’t reinstall do you lose all your progress such a gold medals or whatever and do you reinstall the add ons from the PS store or your PS4 library assuming they are still in it but uninstalled?

    One theory I have is if you bought TSW2 on disc delete the entire TSW2 game from your PS4 console including the add ons, switch off automatic update on your PS4 reinstall TSW2 from your disc, reinstall your add ons from your library and in theory you should have everything but it will be the old versions before the core update. Dunno about any progress you’ve made still being there though? Am I right with this?
     
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  36. moofeen#2182

    moofeen#2182 Active Member

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    Guess so
     
  37. TheKillEffect

    TheKillEffect Member

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    This really sucks, I was so hyped to play this new update + Rush Hour, but I’m so disappointed of how this has turned out.
     
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  38. TheKillEffect

    TheKillEffect Member

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    It did for me but my Add-Ons didn’t appear after I re-downloaded it. It looks like I have to wait for a proper fix.
     
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  39. moofeen#2182

    moofeen#2182 Active Member

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    I really hope this article works if it doesn’t…depression
     
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  40. moofeen#2182

    moofeen#2182 Active Member

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    Ya very anticlimactic
     
  41. moofeen#2182

    moofeen#2182 Active Member

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    It’s 2 o clock eastern time where’s the update?
     
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  42. Mctrain face

    Mctrain face Active Member

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    All these questions we should be able to ask in a stream.

    They should put a stream on tonight
     
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  43. Birita

    Birita Well-Known Member

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    Nome at ALL...afterall is Just a silly game...dont even worry about it...Just forget this whole thing for the weekend and come back next week to play.
    Cheers!
     
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  44. TheKillEffect

    TheKillEffect Member

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    Wait there’s a update coming now?
     
  45. TheKillEffect

    TheKillEffect Member

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    To be honest, I agree.
     
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  46. Birita

    Birita Well-Known Member

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    They dont even know what to say anymore....
     
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  47. moofeen#2182

    moofeen#2182 Active Member

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    According to JD he said there was gonna be an update that will enable u update the other routes that you paid for therefore u can play them again
     
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  48. TheKillEffect

    TheKillEffect Member

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    Well it ain’t out yet.
     
  49. moofeen#2182

    moofeen#2182 Active Member

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    Yep :(
     
  50. Bear_E_22

    Bear_E_22 New Member

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    I wouldn’t be shocked if the rushed update didn’t help. The QA needs some serious help. How an update that makes a whole base game, without any DLC installed crash, makes it to release is shocking.
     
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