Saturday 11:15 am (UK): Just updated my PS4 TSW2 with update file V1.43. Not run a route yet (yesterday, the routes that I could use seemed to work fine). However some of my add-on routes are still missing. TBH I can’t see much difference from the position on Thursday and Friday. I assume DTG are continuing to work on this issue. I guess we need to be patient. Having waited all summer for this update and Rush Hour, I can manage for another day or so. Regular updates from DTG would be appreciated though. The Dovetail Live portal in the game seems to be a sensible solution.
So I guess the issue with not being able to play your preserved routes remains.. at least the game doesn’t crash when you do install them anymore. I guess that’s a positive?
The most recent patch was to resolve instances where players machines simply crashed. We are still working alongside Sony to find a resolution for the add-ons which are either missing or unplayable for many. We are aware that the most recent steps are not successful for all players. The team are working throughout the weekend to try and get this resolved. When we have an update to share with you. We will. Keep an eye on this thread for the most up to date information. https://forums.dovetailgames.com/threads/player-reports.43678/
Do we think dtg knew there would be an issue? Since the core update was first said to go live on Tuesday then it got pushed back till the Thursday. Did they already know this update had major issue but released it anyway?
The new update stops the game crashing. Great!! So now I can play the dlc I paid for but don't have access to. But at least the game won't crash when I play the dlc I carnt play Helpful
Same with me, I can now play (and I recorded a video for next Sunday's upload) the Boston route but still don't have access to, I'd say what? 75-80% of my paid for DLCs. I suppose though to get to play the Boston route we should take as a small and minor W
can i ask you then, PS4, I have purchased a season ticket yesterday via PS Store. Shows I paid on transaction history but there isn't a game to download anywhere. Have you heard of any issues with the season ticket like this?.
Thanks DTG. Yes I have tried all that 3 times. So will have t wait. Ha I have paid for a rush hour season ticket yesterday on PS store but no download is showing available. I am missing something or do I have to go to the Boston Sprinter itself to load the game. Sorry bit hopeless with all this. Ha
If I were you I would go for the Boston Sprinter and see if it says you can download it for free as you have the season ticket.
I have literally done everything they told me to, I uninstalled the game then reinstalled it without the addons and the game now works and doesn't crash but, I then went to the store and installed some of the dlc's which were saying £0.00 (free) and low and behold they don't work either! I'm still getting this error message saying that these routes are not compatible with this version of the game and too start a second download. The problem is there is no second download the only other option is to pay again!! Its so ridiculous, I have bought EVERY DLC apart from Cane Creek, which totals around £370! and cannot play them even after the 1.43 patch! This is just not on at all, its been like 3 days now and i still cannot get access to my DLC's how long is this gonna take?
Deleted and re-installed the base game twice now, downloaded SOME of the DLC I'd purchased (some are still showing like I never paid for them) and the ones I re-downloaded aren't showing in the game at all.
Probably not? Why would DTG make trouble for themselves with an entire group of their playerbase? I think the key is that DTG didn't know because they missed the issue. How did they miss it? No clue. You'd think it would have been spotted the moment they tested it with a PS4 and found hardly anything worked. We do need answers as to what went wrong and why, but I doubt DTG knew this would happen.
The software may crash after the update. That's what I expected. DTG said they have a lot of experience with such a big update. I didn't believe them. What I didn't expect was the damage and loss of DLC in the PSN store. Perhaps no one has succeeded yet. It turned out that now we have a price for our purchased DLC again. This is not the most angry in this situation.
If you go to the PlayStation desktop and not the store, you’ll find all your add-ons. And I’m finding that the desktop is more accurate than the store right now.
Early next week,thats optomistic lol. The update will most likely bring more bugs. You know what dtg are like
DTG may have said they’d be working over the weekend to investigate, but I’d be really surprised if anything will change before next week. Especially if Sony is supposed to provide a helping hand in making things work, because they are likely not spending a weekend break on supporting TSW. But yeah, how we got to this point is indeed poor.
Not only this, but we're in a bit of a limbo as far as answers go. I said before that this is likely a primary DTG issue which causes a secondary Sony issue. But that is pure guesswork. Judging how this hasn't affected PS5 (at least, not to my knowledge), it's less likely to be something on Sony's end that caused it. My theory is that the update didn't update the DLCs properly and that the game is working as intended. By working as intended, I mean it is looking for DLCs that have the new UE. But since the DLCs weren't updated properly, they might still be using the old engine. Thus, the game isn't recognising them. All that would be the fault of the update put out by DTG. Going on from that, the reason we can purchase things again (when usually, that wouldn't be possible) is probably due to what's on the store being classed as different from what we previously bought. Those DLCs would be using the new engine, I expect. Again, that's just a theory. Only DTG and/or Sony can tell us for sure. As for when this will be fixed, I can't guess. Perhaps within a week's time.
Lol I've received 4 50% off emais today from DTG for the add ons I've already purchased and can't use funny but way frustrating at the same time I hope this gets sorted out soon
Anybody able to play Hamburg-Lübeck route and/or Münich-Augsburg route? Because I can’t, the in game PSstore still wants me to buy these add-on routes again.
It’s because you have to redownload it from the library that’s what I did for all my DLCs and they all run fine