Dovetail Live Record That You Had To Login Again To Dovetail Live Here

Discussion in 'Troubleshooting' started by paul.pavlinovich, Oct 13, 2021.

  1. paul.pavlinovich

    paul.pavlinovich Well-Known Member

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    This morning on the LIRR stream when various people asked why they have to sign into Dovetail Live all the time TrainSim-Matt said that DTG need to know when this happens... if it happens to you and you're happy to contribute record your occurrence here with this template
    Date
    Time
    Had the game updated?
    Had your PC updated anything?
     
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  2. paul.pavlinovich

    paul.pavlinovich Well-Known Member

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    Date 12/10/2021
    Time 6:00pm
    Had the game updated? No
    Had your PC updated anything? No
     
  3. paul.pavlinovich

    paul.pavlinovich Well-Known Member

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    Date 13/10/2021
    Time 6.15pm
    Had the game updated? No
    Had your PC updated anything? Geforce driver installed
     
  4. Factor41

    Factor41 Well-Known Member

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    Date 13/10/2021
    Time 9:00am
    Had the game updated? No
    Had your PS5 updated anything? No

    Don't they realise how much of a ballache this is on a Playstation without a keyboard? :|
     
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  5. mattchester#9176

    mattchester#9176 Well-Known Member

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    Date 12/10/2021
    Time 9:25pm
    Had the game updated? No
    Had your PS5 updated anything? No
     
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  6. bobbobberdd

    bobbobberdd Well-Known Member

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    13th October on Series S
    Time 12:17pm in Germany
    Had the Game Updated?: Yes
    Had the Xbox an Update?: No
     
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  7. emdzej

    emdzej Member

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    13th October on Series X
    Time 14:30pm CET
    Had the Game Updated?: Yes build 199
    Had the Xbox an Update?: No
     
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  8. Michael Newbury

    Michael Newbury Well-Known Member

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    Oct 11 on PC
    19:00 PDT
    Had Game Updater: No
    PC Updated: No

    Oct 12
    19:00 PDT
    Had Game Updated: No
    Had PC Updated: No
     
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  9. Dinosbacsi

    Dinosbacsi Well-Known Member

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    13/10/2021 on PC (Steam)
    17:40 (GMT+2)
    Had the game updated? Yes.
    Had the PC updated? No.

    To me, having to login again usually happens if I don't play for more than 1 or 2 days. If I keep playing daily, it usually keeps me signed in. But if I miss at least a day, it sings me out.
     
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  10. solicitr

    solicitr Well-Known Member

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    Happens every time there is either a TSW update OR a Steam update. Apparently either one flushes the cache.
     
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  11. redrev1917

    redrev1917 Well-Known Member

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    Everytime I switch from TSW2 to TS1 I have to log in again, seems like DTG Live cant handle log ins from 2 different games at the same time.
     
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  12. Michael Newbury

    Michael Newbury Well-Known Member

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    It didn't happen to me today after the update, I was able to get in without having to sign back into Dovetail Live.
     
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  13. Cramnor

    Cramnor Well-Known Member

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    Same here. Funnily enough, if I start the game more than twice on one day, I also need to log in again...
     
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  14. michaelvie#9478

    michaelvie#9478 New Member

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    Sorry for not using the template, but the last few days I had to login every time. There was no update or anything else on Xbox. Before that it looked to me had only to login after updates.
     
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  15. bobbobberdd

    bobbobberdd Well-Known Member

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    20th October 2:56pm
    Had The Game a Update?
    Yes and No, Let me explain
    After the core update today at noon, everything was OK, but after I just downloaded a small update for the 187, I have to log in again.
    Series S in Germany
     
  16. paul.pavlinovich

    paul.pavlinovich Well-Known Member

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    21/10/2021 1:35pm
    Had the game updated: Yes
    PC Updates: No
     
  17. bobbobberdd

    bobbobberdd Well-Known Member

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    27th of October 3:29 pm
    Series S- Germany
    Game Update: Yes (But it didn't happen until the second start of the Game)
    Xbox Update: No
     
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  18. Dinosbacsi

    Dinosbacsi Well-Known Member

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    Interestingly, there was an update today, yet I didn't have to log in again.
     
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  19. bobbobberdd

    bobbobberdd Well-Known Member

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    3rd. of November 3:48pm Germany
    Series S
    Update Game: Yes London-Brighton and Core
    Update Console: No
     
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  20. dentingboot

    dentingboot Member

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    6/11/21
    12:03
    Series X
    No updates
     
  21. dentingboot

    dentingboot Member

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    Just had to log in again
    9/11/21
    08:38
    Series X
    No updates

    Seems to require a log in every 3 day or so. Mildly inconvenient.
     
  22. bobbobberdd

    bobbobberdd Well-Known Member

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    9th. November 2021 4:59pm
    Series S - Germany
    Updates Game No/ Xbox No
     
  23. OldVern

    OldVern Well-Known Member

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    Just had to log into Live on TS on the laptop, after last playing TSW on the main PC yesterday evening.
    Wouldn't be so bad if it remembered your details otherwise it's tedious.
     
  24. Rudolf

    Rudolf Well-Known Member

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    It always happens a day after a new news article is available.
     
  25. OldVern

    OldVern Well-Known Member

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    Well now then, having finished with TS on the laptop and just gone upstairs on the main PC, I have been prompted to sign into TSW2. So it seems Dovetail Live either does not like you being logged into TS and TSW2 at the same time, or it does not like you being logged in from more than one machine at the same time.
     
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  26. phillip.good

    phillip.good Well-Known Member

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    Each morning at 9am for the last 3 days.

    PS5
     
  27. raretrack

    raretrack Well-Known Member

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    Date: 13 Nov
    Time: 1900
    Platform: PC (Steam)
    Had the game updated?: No
    Had your PC updated anything: PC had installed monthly Windows 10 updates that morning
     
  28. AtherianKing

    AtherianKing Well-Known Member

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    I open up the game a a few times a day and it seems to be around every 3 or 4 I have to sign in to dovetail live
     
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  29. hells.high.lord666

    hells.high.lord666 Well-Known Member

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    I had to sign in again tonight. 18/11/21 aproxx 18.30
     
  30. emdzej

    emdzej Member

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    Date: 20.11
    Time: 09:40
    Platform: Xbox series X
    Had the game updated?: No
    Xbox update: Yes
     
  31. L89

    L89 Well-Known Member

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    Today, all updated.
    Xbox One X and Xbox Series X

    I had an issue with this between Xbox One X and Xbox Series X (synced save). Going to Series X wiped out all my unlocked overlays and reset all challenges. It said I was signed out of Dovetail Live at the startup of the Series X game (prompting to login, which I skipped on). The game indicated I was logged in anyway as I could check my unlocked challenges.

    When I went back on Xbox One X, it also wiped them out there. So I went to the game settings and pressed Y to logout of Dovetail Live. It said the Dovetail Live data will now be removed from your save, which I confirmed on. Then I quit the game, opened it back up (same console) and it signed me back into Dovetail Live without needing to do anything (even though this data was supposedly deleted). All my progress restored back (challenges and overlays) to Xbox One X.
     
  32. raretrack

    raretrack Well-Known Member

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    Date: 20 Nov
    Time: 1512
    Platform: PC (Steam)
    Had the game updated?: No
    Had your PC updated anything? No

    I hadn't run TSW2 for a week, if that helps.
     
  33. dentingboot

    dentingboot Member

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    21st November
    19:24
    Xbox Series X
    No updates
     
  34. bobbobberdd

    bobbobberdd Well-Known Member

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    24th November 2021
    Xbox Series S
    Germany
    5:57pm
    Updates Console: No. Game: No

    Edit One.
    25th November 2021
    12:33 am
    Updates Console: No. Game: Yes

    Edit Two.
    30th November 2021
    2:15pm
    Updates Console: No. Game: No
     
    Last edited: Nov 30, 2021
  35. hells.high.lord666

    hells.high.lord666 Well-Known Member

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    25/11/21 22.25
    Xbox series S
    Updated yesterday 24/11/21 and I didn't have to sign in then
     
  36. TinTin_57

    TinTin_57 Well-Known Member

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    Too many times to mention. Bit annoying on controller. Incidentally, anyone constantly getting cookie settings warnings when using the forums? Also a bit annoying
     
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  37. jasonpfc

    jasonpfc Well-Known Member

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    Seems to be everytime I load the game up, 4 times in the last 2 days.
     
  38. raretrack

    raretrack Well-Known Member

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    I too am going to give up posting each instance after this post. Today was the same, first time loading game in 5 days. No Windows updates. Was a Steam and TSW2 update, though.
     
  39. Rudolf

    Rudolf Well-Known Member

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    Date:nov 27th
    Time: 19:55
    Platform: PC (Steam)
    Had the game updated?: No
    Had your PC updated anything? No

    Played this morning, no password needed. Play in the evening and there it goes.
     
  40. hells.high.lord666

    hells.high.lord666 Well-Known Member

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    Sat 27/11/21 approx 20.30
    Game last updated 24/11/21 1938
    Xbox series S
     
  41. FOXHOUND__MGS5

    FOXHOUND__MGS5 New Member

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    28/11/21 @21:00
    Game last updated: 24/11/21
    PlayStation 5

    This happens every 3 or 4 days.
     
  42. dentingboot

    dentingboot Member

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    29/11/21 - 11.30am
    Xbox Series X
    Game updated last week (Haven't played since the update)
     
  43. dentingboot

    dentingboot Member

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    Just happened again, same day!
    29/11/21 - 22:22
    Xbox Series X
    No updates

    It is getting worse since last weeks update or am I just unlucky here?
     
  44. Rudolf

    Rudolf Well-Known Member

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    Date Dec 5th
    Time: 09:39
    Platform: PC (Steam)
    Had the game updated?: No
    Had your PC updated anything? Windows10 update and Nvdia, but few days ago.

    In between it happened as well, but I tend to forget to report it. On the average this happens every two weeks
     
  45. hells.high.lord666

    hells.high.lord666 Well-Known Member

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    Again today 6/12/21 approx 20.50. game last updated 30/11/21. Xbox series S.
    This is getting beyond a joke because masteries aren't even tracking. Think it's about time DTG just gave up and got rid of them because they're never going to get them to work!
     
  46. dentingboot

    dentingboot Member

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    Urgh, logging in again....
    Date 7/12/21
    Time 0905am
    Console: Xbox Series X
    Had the game/console updated? No
     
  47. Rudolf

    Rudolf Well-Known Member

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    Date Dec 11th
    Time: 10:35
    Platform: PC (Steam)
    Had the game updated?: No
    Had your PC updated anything? No
     
  48. bobbobberdd

    bobbobberdd Well-Known Member

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    Dezember the 14th
    Series S Germany
    Update: No
    2:45 pm
     
  49. Rudolf

    Rudolf Well-Known Member

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    Date Dec 18th
    Time19:50
    Platform: PC (Steam)
    Had the game updated?: No
    Had your PC updated anything? No

    DTG placed some news, it is clearly connected to this issue. Getting sick of this. When will it be fixed?
     
  50. dentingboot

    dentingboot Member

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    Date Dec 19th
    Time10:33
    Platform: Xbox Series X
    Had the game updated?: Yes, Tuesday patch.
    Had your Console updated? No
     

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