PC Tharandter Rampe - Service Mode Started Crashing

Discussion in 'TSW Troubleshooting & Issues Discussion' started by kurtosizm, Jan 17, 2022.

  1. kurtosizm

    kurtosizm Well-Known Member

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    So it seems whenever I want to launch a service with any locos, the game crashes (whilst on the loading screen) with the following message:

    Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x0000000000000000

    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    kernel32
    ntdll

    This started happening yesterday. No mods are installed, also reinstalled the whole game/verified the files. When the route came out, these services worked. Any ideas?
     
    Last edited: Jan 17, 2022
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  2. cavok

    cavok New Member

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    Confirmed by me as well as mentioned on my similar thread in PC discussion. Exactly the same error message.

    I have completely reinstalled my PC from scratch with windows 10 reinstalling ONLY Epic and TSW2 (besides fresh up to date drivers for all HW). No mods, no overclocking or tweaking and all timetable runs and "explore on foot" crashes Unreal Engine approx 3 seconds after trying to start the run from the menu.

    It seems NOT to be related to any past settings or achievements as my new installation is with a new user account and my progress in TSW2 is now reset back to lvl 1.

    Its important to notice that this ONLY happens on Tharandter Rampe route - every other route and loco I have works flawlessly and I have never experienced a crash in TSW2 before...

    I have all German routes, Rush Hour and a couple of US/UK routes and locos.

    Positive thing for me is that I took the plunge and completely reinstalled windows on a new partition on my SSD - wanted to do that for a long time but did´nt have the urge to do it until now :D

    Wishes for a quick resolution

    C
     
  3. kurtosizm

    kurtosizm Well-Known Member

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    When did you buy the route? Did it work before? Mine only started playing up last night, and I bought it the day it came out. I'm updating my driver now to see if it solves the issue, I remember I updated it on Saturday, and I haven't played since then. Does your rig have a GeForce card?
     
  4. mattchester#9176

    mattchester#9176 Well-Known Member

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    Don't know if it's related but saw a thread on the playstation forum with an almost identical issue and removing Risa-Dresden was the work around. Might be worth a try.
     
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  5. cavok

    cavok New Member

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    BINGO - Removed Dresden Riesa DLC and now services and timetable runs work :D :D

    At least I can now enjoy those until the bug gets fixed :D

    THANKS Matt
     
  6. mattchester#9176

    mattchester#9176 Well-Known Member

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    You're welcome. It's really weird, mine is working fine with this installed but it seems to just stop at some point. Really interested to know what is causing it and hope it gets fixed soon.
     
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