Game Crash

Discussion in 'TSW General Discussion' started by rat7_mobile, Jan 22, 2022.

  1. rat7_mobile

    rat7_mobile Well-Known Member

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    When I finish Sherman Hill, I tried to go to Boston to see the new locomotive, shortly after it loaded I got this crash. I did a file verification using Stream and everything is reported to be correct. and now I can not even load Boston anymore, and then when I said on the screen SEND AND RESTART the crash just keep happening when it tries to load the game

    LoginId:879ddfba4fe0a921da895ba85c03d1f8
    EpicAccountId:

    LowLevelFatalError [File:Unknown] [Line: 3983] Retry was NOT sucessful.

    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    TS2Prototype_Win64_Shipping
    kernel32
    ntdll
     
  2. bkeith

    bkeith New Member

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    Yup, I cannot even load the sim without getting this crash.
     
  3. argenfarkle

    argenfarkle New Member

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    I getr the same UE4-TSW2Prototype error on the Sandpatch. Some of the scenarios and many of the timetables cause the crash. Prior to a few days ago, I have had no problems at all the TSW2. To troubleshoot, I have tried:

    1) reinstalling latest nVidia drivers
    2) running various malware and antivirus scans (all negative)
    3) uninstalling TSW2, rebooting and reinstalling it both with and without DLCs - still got exact same errors
    4) ultimately ended up reinstalling Windows 10 from scratch WITH NO CHANGE TO THE ERRORS!

    I tried sending an error post to Dovetail at https://dovetailgames.kayako.com, but their support desk has "expired" and nothing can be sent.

    Hope the devs are reading this because, as far as I can tell, we can't submit error reports. Anybody else having these sort of CTDs?
     
  4. Thorgred

    Thorgred Active Member

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    their support link is on top of the forum at the right side

    there is at least one service at Boston that always crashes
    mbta #919

    and 4 other services at Boston derail immediately after starting it
    due to having 2 services placed at 1 spot
    its around 17:00 - 19:00 start times
     
    Last edited: Jan 23, 2022
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  5. argenfarkle

    argenfarkle New Member

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    Thank you. Still trying to get a feel around here.
     
  6. 5cip

    5cip Active Member

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    maybe u have some liveries installed which now create this ue4 error ?
     
  7. rat7_mobile

    rat7_mobile Well-Known Member

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    In my case there are no mod, livery, or scenario, and even the engine.ini is standard one
     
  8. doublefine7

    doublefine7 Well-Known Member

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    The OPs crashes can be solved by simply verifying the file integrity because an update corrupted the game files.
     
  9. Jonsutt1

    Jonsutt1 Active Member

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    But the OP said he'd already done a file verification.
     
  10. doublefine7

    doublefine7 Well-Known Member

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    well thats odd since that is an error which can directly be redirected to a corrupted update file.
     
  11. Schuppenheizer

    Schuppenheizer Member

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    Yesterday i got a little update and tsw 2 didn't start anymore. But thank you for that tip. A file verification helped.
     

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