As far as I know, I'm signed in. As far as I can tell, the above timetable service should qualify me for the "Earn a Total of 1000 XP" for NTP tier 1, but it's still at zero. Also, my drivers logbook most recent log is from a year ago, so Dovetail Live didn't register anything for at least a year, while I'm sure have been playing pretty frequently. Is there something I'm doing wrong or is Dovetail Live just bugged?
I have that as well, I am logged in, have the green icon, but all mastery rewards for example are empty (although I already completed some) and I can't complete new ones. When I force a log off and log in again, I see the mastery rewards I completed and can also complete new ones. So this green icon seems unreliable, hopefully this will be fixed along the introduction of the creators club.
Forgive my noob question, but how do I even log out of Dovetail Live from within the game? As far as I'm aware, I'm logged in automatically, but I'm starting to doubt now. But I see no option to log in or log out, so I wouldn't know how to confirm I'm actually logged in.
Never mind, found it. Apparently the option to log out is hidden in the setttings menu. Not between the settings (because that'd be too logical), but in the bottomleft corner. The option to log out is nowhere to be seen when clicking the Dovetail Live button in the main menu. You know, the place where you'd expect a login/logout option. And, when I did log out, the option to log back in is gone. I had expected it to be in the same location as the log out option was, but it's not... DTG Natster tagging you because I think this is useful feedback. The option to login/logout of Dovetail Live is really not at the location where I was expecting it. Not sure where else to place this kind of feedback. Also, I just changed my Dovetail Live password, but the game still showed me as logged in. I had to manually log out. Isn't it odd the game can log me in automatically when I have changed my password? And yes, I did close and restart the game. There's some weird things happening with Dovetail Live.
Lucky you! My TSW keeps forgetting I'm logged in and I have to log in almost every time. To know you are logged in the DTG ogo has to be green. I just checked my logbook and it seems to be working. Even mastery is progressing. On a side note, I was not aware they added it for other routes, still thought we only had it for the base routes.
Ok, more weird stuff happening. I logged out. Restarted the game. Logged in. Did a service, it got logged to the logbook, and completed Restarted the game again, was automatically logged in, did a service, it got logged to the logbook. And, as you can see above, the mastery task I just did shows as uncompleted again. However... Dovetail Live website is showing me this But, in game is showing me this And the two services I did were nowhere near 10 miles, so I'm pretty sure I didn't complete the 2nd task with these two runs. So, there's a mismatch between what the website says (tier 1 not complete) and what the game says (tier 1 complete), and even more weird stuff because to unlock tier 1 I should've completed both tasks which are shown as not completed. (task 1 I did, task 2 I didn't, at least not in the two runs I just did) Additionally, everytime I hit refresh on the logbook, it requires me to accept cookies, so it doesn't even remember this setting... I don't know... I'm usually relatively skilled with computers, but I can't make sense of the weird stuff happening at Dovetail Live...
fabristunt I used to have that a lot too, but in recent weeks, I never had to log in again. At the same time, I had the same problem Purno described. I feel like I still get logged off after a couple of days, just that now the system doesn't tell me, it just still shows the green icon. Not sure if that is what happens, but it feels to me like that.
Interesting. Purno's image says tier 1 complete, but the two tier 1 requirements are a 0/X, so not completed. Mastery is back, and buggier than ever before
It has never really worked for me. Even not in the days when TSW2020 was just called TSW. But now with the upcoming Creators Club, I thought it might be useful if Dovetail Live actually started working properly...
It used to work for me too back then. I will keep an eye on it, but I don't play much TSW lately. At first glance, it seems to work. Might have something to do with having to log in almost every time.
Well, the weird thing is, while I suppose there's a database it all runs on, not only is TSW selective in what it puts in the database, but the game and the website also extract different data out of that database. I guess I could tag DTG Charles assuming it's the Charles from the Dovetail Live team.
Interesting, we might be on to something: https://forums.dovetailgames.com/threads/dovetail-live-log-in-mastery-issues-solution.51364/
DTG JD your topic is locked (we have no permission to post replies), so I'll just continue here. Logged out of Dovetail Live as you instructed, restarted the game, and logged back in again. Completed this service Did register task 1, but not progress of task 2 within tier 1. After restarting the game, I find my progress of task 2. I was actually surprised it saved my progress, this is already an improvement over yesterday. I'll continue some investigations. For anyone who wants to do some quick test runs, I recommend GWE Class 166 depot runs between Reading and Reading Depot. :P
Did another depot run no further progression in task 2 but after a restart of the game, progress is there. and it's consistent with the website It logged both depot runs I did today, as well as the Tees Valley run I did prior to logging out/restarting/logging in as per DTG JD 's instructions. Quite an improvement over yesterday. I might even do some serious attempts completing some of the easier mastery rewards.
Just did another run After a minute, the website registered my run and updated mastery progression \ But in-game progression hasn't been registered yet. Only after restarting the game, mastery progression has also been updated within the game. This gives me the impression the game loads mastery progress when starting up the game, but never refreshes its data during the game. The website (both the logbook page and the mastery page) gives more up-to-date information.
have you excluded everything from train sim world from your virus scanner? or it could be something firewall related if your using another firewall then Microsoft's or something gets blocked by an router there are many possibilities
Completed a custom created scenario on the Bakerloo Line Did get logged to logbook Did register for the 2nd task in tier 1 mastery, but no progress in the 1st task. Considering the first task doesn't specify it needs to be an official scenario, I assume a user-created scenario should also have counted to progress task 1?
I think only scenarios from the game itself are supposed to work because self made scenarios are not always a challenge
Then the task objectives should clearly specify so You mean like the 500 yard long timetable services between Reading station and Reading depot?
Welp, that sucks. I’m a pretty new player but have put at least 100 hours on in the past month or so, and it turns out dovetail live hasn’t recorded any of my masteries, even though they pop up in game that i’ve earned them. All that work down the drain. Tried to logout, restart, login, restart, and it shows i’m logged in but no activity. Lame!!!
To add to this. I am logged into Live in the game and Live on the website, connected my Steam and my Mastery progress only shows as completed on the website. In the game it still shows 0 even though I have completed Level 1.
I also make sure when I quit playing i do it from the main game screen if you are using an router make sure to put in all those steam ports not sure if really needed but it can not hurt to do Steam Support :: Required Ports for Steam (steampowered.com)
Logging out and back into Dovetail Live in-game fixed the issue. The Mastery is now updated. But I unlocked the Power Station in London Commuter to light up in rainbow colours but I see no change.